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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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DTM
DTM

Subscriptions allignement

Hi, I have 3 Smart-UPS with 3 different subscription expirations. I would like to set all 3 to the same expiration date. How can I do this? Regards David
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
450 0 2
Latest Reply: BillP

ChrisReed
ChrisReed

SRT6KRMXLT need to configure to accept 240V as input instead of the 20...

I have an SRT6KRMXLT that I am trying to feed with a generator that outputs 240V at 30 Amps. My SRT6KRMXLT is typically run from the building power and was set up for 208V as the input. But the generat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
354 0 1
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT1500C - Brand New - keeps losing usb connection and does not regist...

Hi, Just got this unit yesterday and already had a pain-filled day. Thanks APC! First of all, it keeps losing connection every 10-30 mins over usb to powerchute buisness 9.5 (tried 2 usb cables). I b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3567 0 9
Latest Reply: dmalt

PeK
PeK

AP8659NA3 - snmp - unable to read Environment Name

Dear all, I have PDU AP8659NA3 and I am trying to read by snmp-v1/v2 OID rPDU2SensorTempHumidityStatusName "1.3.6.1.4.1.318.1.1.26.10.2.2.1.3.1" but I can't find the value, it seems to be hidden or ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
302 0 0

2025-05-04

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Elevate your skills in 30 minutes - Cybersecurity and Monitoring for D...

Unlock the future of IT management with the exclusive webinar: Cybersecurity and Monitoring for Data Centers and Edge IT.Join our industry experts as they share market trends, cutting-edge technologies...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
556 2 0

2025-05-02

meteora92
meteora92

SmartConnect

Hello! My ID is 28-29-86-A4-6F-XX ProductKey - 74-11F5-E69E-XXXX. When adding to your personal account, an error occurs:"Unable to add device - ensure that the Product ID and Product Key provided are c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
253 0 0

2025-05-02

Mnjeepmale
Mnjeepmale

AP9630 Gmail Setup

I have a AP9630 NMC updated to 7.1.8. I've been trying to get Gmail setup for notifications. Been researching and researching in the forums and everything I've tried has been unsuccessful. Any suggesti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
667 0 5
Latest Reply: Teken

Gorhams
Gorhams

Unable to register in smartconnect

I have a UPS that will not register in smartconnect no matter what i do. Trying to contact support seems to be impossible.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
457 0 3
Latest Reply: Teken

Solved
jamesonp
jamesonp

SMT2200RM2UC Firmware Update

Morning, I have several SMT2200RM2UC (ID1015) SKUs I'm trying to update firmware on. They are currently showing: Firmware Revision UPS 04.6 (ID1015). I'm trying to update using the latest firmware...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
651 0 2
Latest Reply: jamesonp

John_01
John_01

Powerchute with stretched metro cluster

We have two datacenters in the same site with a stretched vmware cluster (4 hosts on each site) setup and with metrovolumes (synchronised storage volumes). We configured the vm migration migration opt...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
215 0 0

2025-04-30

TillH
/html/rank_icons/Crewman.png TillH

SRTL3000RM4UXLI-NC battery pack disconnected

Dear all, we happen to have two brand new SRTL3000RM4UXLI-NC UPSs which both are not working properly. We already have been in contact with APC support, but ended up "returning" these, get a credit not...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1407 0 10
Latest Reply: Teken

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