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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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SB-ILE
SB-ILE

Multiple Devices

Hi I have one Advanced subscription about to expire and another newer device requiring an Advanced plan. They are both within the same company. Is there a way of purchasing a subscription for both at t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
217 0 0

2025-04-15

Simone1
/html/rank_icons/Crewman.png Simone1

battery installation date

I replaced the batteries today. How can I set the new battery installation date? Thank you
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
806 0 8
Latest Reply: Simone1

Solved
dakotawallender
/html/rank_icons/Ensign.png dakotawallender

Symmetra LX SYPM4KP module repair / error 0040

Wondering if anyone has any insight on repairing the 0040 error on a SYPM4KP. I have 4 modules with this error that follow the main controller. i know that it is DC bus related but im not able to find ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1157 0 5
Latest Reply: dakotawallender

JasSmiths
JasSmiths

AP9631 Firmware Uploaded in Wrong Order

Hi All, I have accidentally uploaded the firmware files for my AP9631 via FTP in the wrong order, I didn't upload the bootmon first, AOS was uploaded. I am now getting the message that there was a ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
284 0 1
Latest Reply: JasSmiths

Solved
TestEngJB
TestEngJB

APC AP7921 - minimum current draw to display?

Hi all, I hope I've put this into the right subforum. I have seen questions on these units here. I have an APC AP7921 unit that I am using to power one device with a current draw of approximately 0...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
364 0 2
Latest Reply: TestEngJB

Rounak
Rounak

APC ES500Y IN Amber and red light blinking after light go for 5 minute...

APC ES500Y IN UPS automatically shutdown after 5 minutes with blinking green yellow light after lights go away. And if light not came i can't start it in battery mode also with or without load. But Bat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
212 0 0

2025-04-12

Solved
supportijevan
supportijevan

Error registering with the Network Management Card(s).

Hi there. I have a SRV3KI with APV9601 and I want to setup the PowerChute network shutdown 4.4.3 and VMware ESXI 6.0.0. But during the last step, it's get "Error registering with the Network Management...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
340 0 1
Latest Reply: KarimEissa

Solved
kfet
kfet

Symmetra PX 40k low runtime

Our Symmetra PX 40k had very low runtime, around 6 minutes. There are 16 battery modules installed. We replaced 4 of those battery modules with new battery modules. The runtime is still only showing 6 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
649 0 3
Latest Reply: KarimEissa

Solved
MAT12
MAT12

NMC Security Wizard 1.0.0 for Download

Hi everyone,I would like to create a p15 file with the NMC Security Wizard 1.0.1, but I get the following error."Unhandled exception: cryptlib.CryptException: -3: Bad argument, parameter 3at NMCSecurit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
577 0 1
Latest Reply: KarimEissa

mikcap
mikcap

SMX1000C Battery Warning Indicator on display, (x) in red

Batteries were replaced in UPS (1) and add on battery module(2). Install date was updated via cloud. Replace by date was updated automatically to reflect this change. However...the red x on the UPS dis...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
323 0 1
Latest Reply: Teken

protelligent
protelligent

"UPS is already registered"

"To resolve this issue, the UPS must first be unregistered. For assistance, please visit the Help Center or contact the APC™ Support team."I need to know what email this UPS is registered under because...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
228 0 1
Latest Reply: Teken

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