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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3095 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2617 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2870 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2970 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4788 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6974 3 1
Latest Reply: Charles_Murison

Solved
akassabji
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ION9000 - High Speed Power meter logging

Hello, We are looking, using ION9000, to do the following when the meter detects a voltage dip or quick change in frequency: log few high speed measurements (HS Iavg, HS Vll avg, HS kW total, HS kVA...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1241 0 1
Latest Reply: Charles_Murison

Solved
akassabji
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ION9000T Modbus Register Map

Hello, I'm looking for the Modbus map of the new ION9000T. Is it the same map for ION9000 (https://www.se.com/ww/en/faqs/FA362601/) Thanks in advance, Abdullah
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1725 0 2
Latest Reply: akassabji

Solved
jerry_IPACS
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Can't change PM8000 settings

Hi everyone, I'm trying to modify some basic values in the PM8000 meters that we have installed on site (the meters have been in situ for a while, we are now configuring them). Thing is, ION setup w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8151 0 12
Latest Reply: Robert_Lee

Solved
jonathanzamban
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ION9000 - Pre-triggered and Post-triggered Waveform Recording

I am trying to change the waveform recording period pre and post power quality events on the ION9000 meter. However, I have come across the following limits: 30 seconds pre-event and 10 seconds post-ev...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4022 0 8
Latest Reply: Charles_Murison

Solved
Szymon_Hochół
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ION Setup problem after upgrading PM8000 to v3.0.0

Hi, today, after upgrading customer's PM8000 to v3.0.0 firmware I encountered a problem with ION Setup. After manual waveform was triggered, when trying to view what was recorded, the program shuts dow...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1968 0 4
Latest Reply: Szymon_Hochół

Solved
Daniel_Brandao
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New Firmware release V3.0.0 for PM8000, ION7400 and ION9000

Hello everyone, We have just released the V3.0.0 firmware for the Advanced Metering offers (PM8000, ION7400, ION9000). This new firmware version brings several cybersecurity enhancements to the offer...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2285 3 1
Latest Reply: Charles_Murison

Solved
Arneil_Dalope
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New Firmware v3.0.0 for ION9000, ION7400 and PM8000

Hi, We have received a PM8000 recently meter having this new firmware version 3.0.0.0. We have found the documentation about this new firmware online which states a great improvement on security and ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1799 0 2
Latest Reply: Daniel_Brandao

Solved
XtianPilarcA
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ION 9000

Hi, community. Can somebody confirm if it’s possible to output the value of demand to the analog output module of the ION9000? Our customer wants to confirm this before placing an order. Thank you...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2063 0 3
Latest Reply: Yut

Solved
solutions_iems-
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PM5110 Negative Energy Value

I have a PM5110 power meter that has decided to change an import energy value into an export energy value. On 12th July at 12:30, the energy reading was 2,147,457.38 kWh Fifteen minutes later at 12...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4081 0 2
Latest Reply: solutions_iems-

Solved
Ramasamy_N
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PME updated Equipment diagram for capacitor bank - VARset SMART (Power...

Hello All, Please download the updated Equipment diagram for capacitor bank - VARset SMART from attached box path for commissioning the VarSet Smart Edge Advanced (EcoStruxure™ Power Monitoring Exp...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2402 1 1
Latest Reply: kiranpetakumar

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6974 3 1
Latest Reply: Charles_Murison

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