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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2479 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2744 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2785 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4528 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6807 3 1
Latest Reply: Charles_Murison

Solved
sesa205780_brid
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New Firmware release V2.2.1 for ION9000 (including ION9000T)/PM8000/IO...

With the launch of Firmware V2.2.1, We have moved a step closer towards making our meters more secure. New firmware is available for ION9000 (including ION9000T), PM8000 & ION7400. Firmware version...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2693 3 4
Latest Reply: DanL

Solved
jerry_IPACS
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Difference in harmonics between phases

Hi everyone, I have been getting a strange issue from some of the ION 9000 meters that we have installed on a site recently. Some of the meters seem to have different THD measurements on phase A com...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1699 0 1
Latest Reply: DanL

Solved
jerry_IPACS
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9000_V2.2.0.1.1 template

Hi everyone, I have four ION 9000 meters. I would like to install the same firmware and templates on all four meters as a baseline. I have updated all the four meters to the latest (V2.2.1) firmware....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1706 0 4
Latest Reply: jerry_IPACS

Solved
Anonymous user
Anonymous user

Programming for slidinig window monitoring in ION9000

Hi there, There's a requirement of monitoring whether the number of voltage fluctuation (in a 1-hour duration) beyond a setpoint. And such monitoring is in sliding window:e.g.at 14:00 to monitor the p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1378 0 4
Latest Reply: Charles_Murison

Solved
sesa208484_brid
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PM5110 neutral current calculation

Please could you elaborate on how the PM5110 calculates neutral current when there is no direct connection ? I recall from another post that it uses a vector sum formula. Are you able to add any more ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1200 0 2
Latest Reply: Ramasamy_N

Solved
Velu_Fajr
Velu_Fajr

PM5560 Support support ring Topology.?

Hi Let me know PM5560 meter will support ring Topology. If support then, which type of protocol will support MRP or RSTP All the meters we are done in Daisy chain looping, Which type of communi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1413 0 2
Latest Reply: Ramasamy_N

Solved
Anonymous user
Anonymous user

when language is in Chinese,ION92840 has a display problem at the para...

hello experts! i'm from China. i 'm facing a complaint about ION92840 display problem. the detail is as follow: When the language is Chinese,you can see the top of the screen is fuzzy at the parameter ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1814 0 4
Latest Reply: Anonymous user

Solved
swil
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PM8000 Current High Measurement

Hi. If a board trips, at say 11:50:03, and the PM8000 loses power and is not able to log the Voltage High at the next interval (11:51am), when power is restored at 2pm, will the peak current that occur...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1861 0 4
Latest Reply: Tom_Stevenson

Solved
Yut
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MV-90

I try to use ION Setup to work with ION8800 MV-90 as per instruction in the TECHNICAL NOTE 70072-0108-06 06/2011 but fail to locate the menu for MV-90 please advice. ION Setup 3.2.1.19323.01
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2049 0 1
Latest Reply: Charles_Murison

Solved
Yut
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Integrator module

In the ION Reference 7EN02-0290-09 input of the Integrator Module Interval ResetPulsing this input resets the Result, Rollover Count and Trigger Count registers tozero. The remainder value is carrie...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1804 0 2
Latest Reply: DanL

Solved
nigel_greenwave
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PM89M0024 analogue IO module for PM8000

Hi,Is it at all possible to power a 4-20ma or 0-10v sensor from the analogue IO card and not from a external power supply?We have a situation where it's not possible to install a external power supply,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2858 0 7
Latest Reply: Charles_Murison

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