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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5067 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4343 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4936 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6721 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8813 3 1
Latest Reply: Charles_Murison

Solved
swil
swil

PM8000 Ethernet LED Indicators

Please advise what the PM8000 Ethernet LED Indicators next to Ethernet ports on PM8240 convey? e.g. colours, flashing patterns.I have a grainy photo of the underside of a PM8000 with 2 green LED lights...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1678 0 2
Latest Reply: swil

Maaz
Maaz Explorer

MID and MIR TECs for PM8000 and ION7400 are now available!

We are pleased to announce that in support of our full MID compliance of PM8000 and ION7400, we have received the following EU Type Examination Certificates (TECs) from the SGS: 1. Updated MID TEC: R...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2271 0 1
Latest Reply: Charles_Murison

Solved
Windsor
Windsor Mentor

Modbus registers for active and reactive power

Comparing Modbus register maps for PM8000 and PM5000 meters (see attached picture), the PM8000 map implies (to me anyway) that the values read for active power and reactive power will be in W/Var where...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2533 0 2
Latest Reply: Windsor

Solved
Olivier_GARAULT
Olivier_GARAULT Troubleshooter

PM8000 Display modules

Bonjour, une fois de plus j'ai un client (EDF) qui me demande de ne pas afficher les intensités en kA mais en A la même chose pour la puissance, il me demande des kW, pas des MW. J'ai trouvé une p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2007 0 2
Latest Reply: Romain_Polette

Solved
Fengchi
Fengchi Explorer

About PM8000 remote display

Dear expert, Can the PM8000 use the ION9000 METSERD192(192 x 192 mm) remote display? Thank you! Fengchi
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1186 1 1
Latest Reply: Romain_Polette

Solved
s2k
s2k

PM8000 failure

Hi there. please review the below and let me have any comment to solve the problem. Customer : Steel Company - Upgradede panels and replaced power meter ION6200 (or ION7330) with PM8000(8240) - Load t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1531 0 1
Latest Reply: Charles_Murison

Solved
Janevski
Janevski

Demand real power and energy

Hello everyone, I need to ask some questions regarding the connection between real/reactive energy and the demand real/reactive power. For example, I know that the PM3255 meters can calculate "Active ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2135 0 3
Latest Reply: Janevski

Solved
Anonymous user
Anonymous user

PM3255 Firmware

Hi All, I'm looking for the latest firmware for the PM3255 meters. I would like to upgrade my meters to ensure the can do onboard logging. Thanks Marius
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3422 1 7
Latest Reply: Anonymous user

Solved
Ian_Gariepy
Ian_Gariepy Contributor

ION8650 PF sign convention register missing

A customer is trying to change the sign convention in their ION8650 device from IEEE to IEC standard. Firmware V004.040.001 Going through the Power Meter Module > Power Meter register list, the se...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1637 0 2
Latest Reply: DanL

Solved
bao_securebits_
bao_securebits_

ION 9000 firmware

Hi All, We are having an issue trying to use the Lastest ION Setup to upgrade the firmware of a ION 9000 which has v2.0. We have tried upgrading it it version 2.1 first but it's coming up with the foll...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2982 1 5
Latest Reply: Charles_Murison

Solved
sesa101781_brid
sesa101781_brid Contributor

PM5560 - IP address in black highligh and exclamation mark - cannot pi...

Dear Expert, I have issue about black highlight with exclamation mark at IP address of PM5560. This issue happened for all 6 units installed at site. They can set any IP but, once save, it shows the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2710 0 2
Latest Reply: sesa101781_brid

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