PCSP: IP Address changed every time powering off/on unit

NguyenMon · ‎2020-11-08

Hello team,

We got an issue with PCSP that the IP Address of PCSPs changed every time powering off/on the unit. The unit showed "Battery level is low" as below:

I couldn't find anything related to this issue from Trouble shooting file. Please look into it and give me some notes.

Thanks in advance for your support.

BR,

Nguyen

sesa27079_bridg · ‎2020-11-09

At looking at the date on the HMI. It looks that you have to upgrade the firmware

LazCM_175878 · ‎2020-11-10

No sure about what is the current HMI firmware installed, however the last released one( which works with DSP Version 001.006.***) primary purpose is to correct the issue of unit losing the static IP address after a power cycle which is associated with the SRAM (CRC Error) message.

LCM

NguyenMon · ‎2020-11-12

Hi @sesa27079_bridg @LazCM_175878 ,

Thank you very much for your support.

BR,

Nguyen