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PCSP: IP Address changed every time powering off/on unit

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NguyenMon
Lieutenant | EcoXpert Master NguyenMon Lieutenant | EcoXpert Master
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Posted: ‎2020-11-08 08:54 PM . Last Modified: ‎2020-12-02 04:11 AM

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‎2020-11-08 08:54 PM

PCSP: IP Address changed every time powering off/on unit

Hello team,

 

We got an issue with PCSP that the IP Address of PCSPs changed every time powering off/on the unit. The unit showed "Battery level is low" as below:

 

z2168259217823_8aa142a1ba242ed1df1f3377ad07c232.jpg

 

I couldn't find anything related to this issue from Trouble shooting file. Please look into it and give me some notes.

Thanks in advance for your support.

 

BR,

Nguyen

 

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sesa27079_bridg
Crewman sesa27079_bridg Crewman
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Posted: ‎2020-11-09 09:20 AM

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‎2020-11-09 09:20 AM

At looking at the date on the HMI. It looks  that you have to upgrade the firmware 

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Anonymous user
Not applicable

Posted: ‎2020-11-10 01:50 AM

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‎2020-11-10 01:50 AM

No sure about what is the current HMI firmware installed, however the last released one( which works with DSP Version 001.006.***) primary purpose  is to correct the issue of unit losing the static IP address after a power cycle which is associated with the SRAM (CRC Error) message. 

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NguyenMon
Lieutenant | EcoXpert Master NguyenMon Lieutenant | EcoXpert Master
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Posted: ‎2020-11-12 08:10 PM

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‎2020-11-12 08:10 PM

Hi @sesa27079_bridg @Anonymous user ,

 

Thank you very much for your support.

 

BR,

Nguyen

 

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