Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 226
  • Power Quality 216
  • PM8000 203
  • ION9000 176
  • PM5000 175
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 68
  • PowerTag Energy 54
  • PM Announcements 40
  • Did you know 40
  • iEM3000 29
  • HDPM6000 28
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 10
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
527
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
139
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
45
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5304 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3257 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3120 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3356 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5165 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7314 3 1
Latest Reply: Charles_Murison

Solved
MohanadRamadan
MohanadRamadan

why VPL6 reads 0.7 capacitive power factor

when commissioning the varplus logic regulator after configuring CT parameter and initiating AI the controller reads 0.7c and none of the steps is active. the question here why does the controller read...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1281 1 1
Latest Reply: Arunprasad

Solved
Stuart_Cheng
Lt. Commander Stuart_Cheng Lt. Commander

Replace old ION meters

Hi All, At one customer site, we are going to replace several old PM8000 meters. I plan the following procedure, would like to check if anything wrong. 1. Upgrade the firmware of the old PM8000 (to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2260 0 5
Latest Reply: Stuart_Cheng

Solved
mimi1002
Ensign mimi1002

Where can i find the on/off voltage range of the digital input signal ...

hi all, Where can i find the on/off voltage range of the digital input signal on the ION7650?  Can you tell me the information about the range of on/off state for ion7650 as above? thanks a lot. Best r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1597 0 2
Latest Reply: DanL

Anonymous user
Anonymous user

VAMP Device Modbus Maps / Modbus Register Lists missing

Hi all, I am struggling to find Modbus Maps for the VAMP 96, VAMP 260, VAMP 140 relays. I have searched all over this site and could only find them for other VAMP devices and none for my relays. Thank ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1309 0 1
Latest Reply: Anonymous user

Solved
sesa297420_brid
Ensign sesa297420_brid Ensign

PM8000 Log Export Module Example

Hi, I was wondering if anyone has an example XML sent via the 'Log Export Module' in a PM8000? A potential customer would like an email each morning with the previous days usage values, and I would...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1918 0 2
Latest Reply: sesa297420_brid

Solved
Anonymous user
Anonymous user

Retrieving data from ION7650 power analyser in ms time frame

Dear Support,could you please advise if it is possible to retrieve the data from ION7650 in ms time frame.Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1845 1 4
Latest Reply: DanL

Anonymous user
Anonymous user

SLPSLXX needs a modbus line terminator?

I´m working in a project for BMS, where many SLPSLXX are used. Those sensor are coneccted in a modbus net to the RP-C, via sensor bus port. I know that all the modbus lines needs at both ends a 120 ohm...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1135 0 1
Latest Reply: PiotrJakubczyk

Solved
Ian_Gichuru
Ian_Gichuru Schneider Alumni (Retired)

PM8000 harmonic alarm configuration with ION Setup for frequency varia...

Hello, I have 2 PM8240 at incomer level, One monitoring Generator backup and one monitoring mains unit. The customer wants the meter to report any Frequency variations at +- 1.75 Hz of 50Hz. This i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2693 1 5
Latest Reply: Ian_Gichuru

Kelvin2805
Crewman Kelvin2805

VigilOhm IFL12 can't communicate in PME 10.0!

When I add IM400 and IFL12 devices in PME system, IM400 is good connect with PME, but IFL12 some time connect good but almost time is time out status. Please kindly help me to solve this problem.See re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2480 0 4
Latest Reply: Charles_Murison

Solved
AlanK
Crewman AlanK Crewman

Capacitors DC

Hello community, A customer needs to start up two AccuSine PCS+ that have been in storage for three years, so I have the following question: Do I have to do a reforming (similar to VFD) of the DC c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1493 0 1
Latest Reply: Arunprasad

Solved
sesa427078_brid
Ensign sesa427078_brid Ensign

iEM2155 frequency

HI, Our partners see the IEM2000 delivered to them as 50Hz and want to return because we are using 60Hz as system frequency. I see the technical data sheet that iEM2155 is 50Hz and 60Hz, also I see t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1601 0 1
Latest Reply: Ramasamy_N

  • « Previous
    • 1
    • …
    • 75
    • 76
    • 77
    • …
    • 224
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore