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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2608 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2422 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2765 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2831 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4575 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6841 3 1
Latest Reply: Charles_Murison

Solved
sesrikanth
/html/rank_icons/Crewman.png sesrikanth

Modbus RTU Device not returning Function Code and Device Address conne...

Hi, I am using SBO 3.1 with SmartX Ccontroller AS-P. I have few RTU modbus devices connected to the controller and trying to get data and not successful. After examining trace log, I see the device is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4165 0 5
Latest Reply: CraigEl

Solved
Veronika1
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CL110 installed on busbar

Dear experts, Can I install a CL110 sensor on a busbar instead of a TH110? I have a client who wants to use the CL110 sensors on the busbars of his MV switchgears to be able to change the sensor's ubic...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2181 0 2
Latest Reply: Yarom

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

【ION9000】How to enable RSTP function

Hello, Could you please advise how to ”enable RSTP” of ION9000. I'm tried to enable it in the follow, but it doesn't succeed. 1) I have selected to enable RSTP from "Ethernet Port Enable Setup" in "set...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1562 0 2
Latest Reply: Miyai

Solved
suzuki-takahir_1
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PM5000 Modbus update rate via Ethernet

Hello everyone,Our customer would like to read real time current and power values at high speed update rate of PM5000's Ethernet (Modbus TCP) by their PLC etc. (PM5320, PM5560 etc.)It seems that PM5500...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2039 0 3
Latest Reply: suzuki-takahir_1

Solved
boris_grinac
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PM8000 with Rogowski Current Sensors

Hello,I have a project where it is not possible to interrupt power to fit power measurement. At the same time I need basic power quality measurement capabilities. So I have this question: is there a pl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2246 0 3
Latest Reply: Grant_IPACS

Solved
leon_ist_co_za_
/html/rank_icons/Crewman.png leon_ist_co_za_

PM8420 Disturbance direction detection stopped performing analysis

Hi Experts, We have multiple customers where PM8420 meters are installed and configured to record sag and swell events. The disturbance direction detection indicators are deployed on the single line di...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2630 0 5
Latest Reply: Charles_Murison

osanchez_sieesa
/html/rank_icons/Ensign.png osanchez_sieesa

iEM3265 reset input metering

Hello, I have a iEM3265 and need to reset the input metering counter to 0.I did the procedure with bacnet but cannot reset the total imported energy, just the partial energy counters. Works with the v...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2241 0 4
Latest Reply: Ramasamy_N

Solved
Ray_Chang_EPEC
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How can i get a time for store last sag and swell value?

Hi all: I need to get the last sag and swell Voltage value. And i'm using PME designer for store the value and output it to modbus. For now I use the diststart as time for store module to store the val...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1481 0 2
Latest Reply: Ray_Chang_EPEC

Solved
JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION 7550 calibracion pulse problem

Dear experts, My customer is doing some calibration test with his ION7500, and he notice that the W Kt in the calibration pulse is not working. W Kt = 1.8 that means 555.556 pulses/kWhbut what really h...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1426 0 1
Latest Reply: Charles_Murison

khkao
khkao /html/rank_icons/Retired-User.png

PM5563: Meter Question on System Type

Hey all, Recently, at a MSFT Datacenter project, we have been met with the issue of determining the correct meter system type for the connection provided by the LV Switchgear vendor. It is physically...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3257 0 2
Latest Reply: Ramasamy_N

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4575 5 1
Latest Reply: Charles_Murison

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