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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5684 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3316 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3149 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3417 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5252 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7392 3 1
Latest Reply: Charles_Murison

Solved
Yut
Captain Yut

ION 9000 single phase wiring

We sent ION9000 meter to an independent lab for testing. The test set is a single phase source we complete most of the IEC 61000-4-30A except Sag/Swell. I try another unit with single phase wiring the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2675 0 3
Latest Reply: geir_eas_no_bfo

Solved
Anonymous user
Anonymous user

ION 7300 CONFIGUATION USING SERIAL + ION 7403 CONFIGUATION USING SERIA...

Dear Sir , what is the best way to communicate using RS-485 communication with ION 7300 , and please recommend for me the best test equipment to use it for communicate with ION 7330 device is MOXA U...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2182 0 1
Latest Reply: Charles_Murison

Solved
Yu_Diao
Commander Yu_Diao Commander

Max concurrent TCP connections for HDPM6000 meter

Hello everyone, Wonder what the max number of concurrent TCP (more specified ModTCP) connections is supported by HDPM6000 head unit? I have been going through the technical data sheets, but have not ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1526 0 2
Latest Reply: Yu_Diao

Solved
Jeremy.Sexton
Crewman Jeremy.Sexton Crewman

V2 Harmonic reading double what V1 or V3 are reading PM8000

I have a customer with a PM8000 that has an alarm for Over THD V2. V2 is reading a littel over 7.2 and the high setpoint is 5. V1 and V3 are both reading about 3.6. All other meters in the area show ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2297 0 4
Latest Reply: Jeremy.Sexton

Solved
Miyai
Lieutenant Miyai

【PM8000】Current and voltage measurement accuracy

Hello, I would like some advice on how to think about accuracy. The manual described IEC 61557-12 Class 0.2 for current and voltage.I checked IEC 61557-12 and confirmed the accuracy is ±0.2%. What is...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2012 0 3
Latest Reply: Miyai

Solved
JayangaDivya
Lieutenant JG JayangaDivya Lieutenant JG

PM1130H Power Analyzer modbus register

The PM1130H power analyzer is connected via modbus connection. All other data shown correct without apparent power and reactive power. What are the problems with it?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3039 1 3
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

PM8000 Firmware upgrade FTP issue

Hi, I'm currently in the process of updating the PowerLogic PM8000 PQMs and have run into a issue with a few of them that I can't figure out. These meters are currently on firmware rev 001.004.001, RMD...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3723 1 7
Latest Reply: Charles_Murison

Solved
ThisIsJimmy
Crewman ThisIsJimmy

Isuues with Acti9 Power Tag Alarms and Monitoring via DCE

Hi All I am currently trying to setup the monitoring alerts from Power Tag, but I am encountering a few issues. Some I believe are related to firmware on the Power Tag, and some are related to DDF fil...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1015 1 1
Latest Reply: Thierry_Baudard

Solved
usman_baig_cnse
Lieutenant usman_baig_cnse

PM8240 Negative Values of Power and Energy

HI,We have installed the PM8240 Energy Meter at one of our project. Few meters are displaying Negative values of Following parameters although Current and Voltage values are in positive. Meter Pics are...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
13398 0 12
Latest Reply: Charles_Murison

Solved
Arsyad_Azhari
Lieutenant JG Arsyad_Azhari

Meter Verificatioin Issue

Dear All,i Have this issue i have experience on Power Meter Commissioning (using PM5000 series, ie pm5300 and 5500) like this : - i had install metering normally (input voltage RSTN is correct and inpu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3327 0 1
Latest Reply: greg_expoenergy

Solved
Anonymous user
Anonymous user

energy meter PM710

Why is the customer asking for the standard certificate and are there requirements or instructions from the factory regarding this matter? Is there a time to calibrate from time to time?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1977 1 2
Latest Reply: greg_expoenergy

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