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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6746 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8836 3 1
Latest Reply: Charles_Murison

Solved
Grant_IPACS
Grant_IPACS

is A9MEM1573 bi-directional measurement

Hi we have a customer looking to add a battery system to their system, the switchboard already has existing powertags & PAS, which is makes things easy, but i am concerned energy measured is not bi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2460 0 5
Latest Reply: Thierry_Baudard

Solved
mimi1002
mimi1002

PM8240 Issue of Digital Input Signal

Hi everyone, I would like to ask for your help due to a problem that occurred during the digital input signal test of PM8240. -CB Status, OCR, and OCGR signals were sequentially connected to the o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2579 0 5
Latest Reply: Charles_Murison

Solved
yazeed_eastjo_c
yazeed_eastjo_c

PM1225H Modbus Registers Table

can i have the Modbus registers table for PM1225H, as it's differnt from the registers mentioned in "EasyLogic PM1000 Series Power Meters User Manual" (Version 02)
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3226 0 1
Latest Reply: Ramasamy_N

Solved
dsantillan
dsantillan

PM8000 Vx-Dip YZ Modbus Registers

Hello, Upon review of the modbus mapping for PM8000 I found registers from 40246 to 40344 and their counters on registers 40546 to 40644. Is there a document explaining what each of these register...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1572 0 2
Latest Reply: dsantillan

Solved
Ricardo_RM
Ricardo_RM

ION7650 does not communicate with PME and IONSetup

hello community A few days ago an ION 7650 does not allow connecting to the PME, nor to the ION Setup. As seen in the image, if there is communication on the network, then it pings. But when you t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3433 0 7
Latest Reply: Charles_Murison

Solved
Veronika1
Veronika1

PM5560 doesn't have logs export option

Hi everyone! I just upgraded the firmware of a PM5560 meter to v4.1.8. but now it doesn't have the Device Log Export option anymore. Attached please find some screenshots Thanks for your assistance. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2294 0 4
Latest Reply: Ramasamy_N

Solved
Veronika1
Veronika1

SNMP version of PM5560 and ION 7400

Hi everyone. I´d like to ask you where can I find information about SNMP protocol version of PM5560, PM5650 and ION7400 meters. Best regards.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2146 0 2
Latest Reply: Ahmadhamdan

gabrielgregolin.58
gabrielgregolin.58

Endereços modbus do ATV320 ?

Onde posso encontrar a lista de endereços modbus do ATV320 ?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1826 0 4
Latest Reply: gabrielgregolin.58

Solved
Stuart_Cheng
Stuart_Cheng Contributor

ION meter Modbus communication with data buffer?

Hi All I am trying to configure the ION meter for Modbus communication. From the below video, I can see how to configure an addition register for specific data. https://www.youtube.com/watch?v=HxIzrV...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1243 0 1
Latest Reply: Charles_Murison

Solved
berickson
berickson

Connecting to ION 8650B Simulator w/ PME or ION Setup

Hello, We had a PME training and the trainer used an 8650B simulator for some of the training. He was able to connect to this virtual meter using ION Setup and PME. Could I please have some guidance fo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4200 0 5
Latest Reply: Charles_Murison

Solved
T.Okada
T.Okada

The kVAR value of PM5560 is unstable

Hi, I did measurement test of PM5560 using three phase AC generator. According to the test circuit diagram in the attached pdf data, when inputting current and voltage with a phase angle of 0 degr...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
12898 0 20
Latest Reply: T.Okada

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