Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 216
  • PM8000 202
  • ION9000 173
  • PM5000 173
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 67
  • PowerTag Energy 54
  • PM Announcements 40
  • Did you know 40
  • iEM3000 29
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
525
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
138
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3757 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2904 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3021 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3196 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7160 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

Change IP Adress EGX 100

I have an EGX 100 for which I need to acces somehow the configuration menu.In the past I accesed the menu through the default IP adress 169.254.0.10 but I changed it to 127.0.0.1 and now in the browse...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2651 0 4
Latest Reply: Charles_Murison

Solved
K_Lynx
K_Lynx

PowerTag to KNX

Is it possible to connect or somehow send information from PowerTag Link to spaceLYnk logic controller (KNX)?I want to see information from my PowerTags to KNX (visualization).
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1656 2 1
Latest Reply: Patricia_LAUBIE

Solved
Miyai
Lieutenant Miyai

Cannot open PM5560 webpage

Hello, How do I unlock the PM5560 webpage after 5 or more failed login attempts? I updated the firmware of PM5560 from 2.8.3 to 4.1.8, but I am having trouble opening the webpage. Best regards,Miyai
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2253 0 2
Latest Reply: Miyai

Solved
Samart_Ploypradab
Ensign Samart_Ploypradab Ensign

Can PM2000 or PM5000 meters be used in replacement of EM7200 meters?

Good day, everyone. Which meter type (PM2000 or PM5000) can be used to replace the EasyLogicTM EM7200 series Smart Demand Controller? Regards
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1395 0 2
Latest Reply: Ramasamy_N

Solved
Daniel_Borle
Commander Daniel_Borle Commander

ION9000 with LVCS and Rogowski coils

Hi guys, Does someone know whether it is possible to use SE Rogowski coils directly connected to ION9000s that have LVCS inputs or not? Thanks Daniel
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1911 0 2
Latest Reply: Daniel_Borle

Solved
tuananh_nguyen
tuananh_nguyen

Power monitoring Expert Report with daily quantity

I'm currently working on PME 9.0. My customer request is the report can show the daily quantity of factory and can calculate the production cost per unit. But the data of daily quantity must be input m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2555 0 3
Latest Reply: Romain_Polette

Solved
troychan
Crewman troychan

Fail to reset meter(PM5320) readings via Modbus TCP

I am sending reset command (2009 & 2020) to the meter via Mod-bus TCP with reference to the FAQ. However, the meter have nothing happened and I receive [0,30659] when I try to check registers [5125...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6483 1 7
Latest Reply: Ramasamy_N

Stuart_Cheng
Lt. Commander Stuart_Cheng Lt. Commander

Service Kit for PCSn

Hello All, Recently some customers are asking about the Service Kit for PCSn. Does anyone have this kind of BOM list? I do find the BOMs list for PCS+, but not sure if they share the same reference...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1566 0 1
Latest Reply: Arunprasad

Solved
Anonymous user
Anonymous user

Power Quality Metering Recommendations?

I am in need of getting some new PQ meters at work, both for energy monitoring and troubleshooting. I was wondering if anyone here has utilized them and have any for or against recommendations.More spe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1877 0 1
Latest Reply: Charles_Murison

Solved
jryang_SAM-A
Lieutenant | EcoXpert Master jryang_SAM-A Lieutenant | EcoXpert Master

How to Setting the SNTP of IEC61850?

HI Everyone I am reading ION8650 Data using IEC61850.If NTP and SNTP time synchronization is performed on the ION8650, is there any work that needs to be done separately?Or is it done if I set NTP and ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1954 0 2
Latest Reply: jryang_SAM-A

Solved
berickson
berickson

Connecting to ION 8650 via Direct Ethernet Connection

Hi Team, Is it possible to establish a direct ethernet connection between an ION 8650 and ION setup? If so, are there any instructions on how to do this? I've heard it is possible, but I'm having troub...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2146 0 1
Latest Reply: Charles_Murison

  • « Previous
    • 1
    • …
    • 76
    • 77
    • 78
    • …
    • 223
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore