Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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I have an EGX 100 for which I need to acces somehow the configuration menu.
In the past I accesed the menu through the default IP adress 169.254.0.10 but I changed it to 127.0.0.1 and now in the browser it shows a time out error.
What I tried:
- checked the changed IP with wireshark
https://community.se.com/t5/Metering-Power-Quality/Do-you-know-how-to-reset-the-EGX300/td-p/80327
- supposed factory reset with the small button on the device (I think is only a restart)
- tried this on both IPs https://www.schneider-electric.cn/en/faqs/FA220952/ but got the error "Winsock error occured during connect attempt on socket - error = 10060"
One weird thing, after a restart after I changed the localhost adress in C:\Windows\System32\drivers\etc\hosts from 127.0.0.1 to something else, for the first try I can acces the menu through 169.254.0.10 but is not responsive and after a refresh it times out
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Hello @Egidiu ,
Not the same consideration. While the physical connector is RJ45, the protocol behind that port is still serial and not Ethernet. You cannot connect to Ethernet port on your computer, you have to connect to a serial RS-232 port. Most computer do not have this port by default so most people use USB to RS-232 device.
You would not need an IP address to talk to the meter. Baud rate, parity and stop bits need to match. Would talk to the meter via a terminal program like Tera Term/Putty etc.
Regards,
Charles
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Hello @Egidiu ,
You may have some success if you press and hold the reset button on the front of the EGX. see EGX user guide https://www.se.com/ww/en/download/document/63230-319-204/ page 1 of document, page 7 of PDF.
If that does not work your other option would be to connect to the meter via the RJ45 serial port RS-232. Cables are no longer sold but you may be able to find something.
Regards,
Charles
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Hello @Charles_Murison ,
Thank you for your time!
I tried pressing the reset button but it didn`t change, read somewhere on this forum that the reseting process for this device is a little more complicated than this in order to prevent "accidental reset"
As a last resort most probably I ll go with the cables, (better investement than to buy another one), thank you for the idea!
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On a second thought think the problem would be the same, right now I'm conected through an Ethernet cable (back port) and I need to use the IP, if I m gonna change to RJ45 serial port RS-232 (front port), shouldn't be the same?
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Hello @Egidiu ,
Not the same consideration. While the physical connector is RJ45, the protocol behind that port is still serial and not Ethernet. You cannot connect to Ethernet port on your computer, you have to connect to a serial RS-232 port. Most computer do not have this port by default so most people use USB to RS-232 device.
You would not need an IP address to talk to the meter. Baud rate, parity and stop bits need to match. Would talk to the meter via a terminal program like Tera Term/Putty etc.
Regards,
Charles
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