Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2479 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2744 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2785 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4528 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6807 3 1
Latest Reply: Charles_Murison

Solved
Arsyad_Azhari
/html/rank_icons/Lieutenant_JG.png Arsyad_Azhari

is PM8000 need backup from UPS to capture disturbance ?

Dear Experts, i wonder to know that is it mandatory for PM8000 to be backup with UPS in order to catch up disturbances ? how if user install PM8000 without backup from UPS, is it still can catch distur...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2269 0 4
Latest Reply: Sanjeet_Sahota

Solved
Anonymous user
Anonymous user

Registers for Branch circuits on a HDPM6000

Hello - I am trying to figure-out how to calculate the register numbers for:HDPM6000. for the branch circuits on the HDPM6000: - I_Avg - V_Avg - PF_tot - kVAR_total - kW Real The HDPM has 42 branches ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1601 1 1
Latest Reply: Charles_Murison

Solved
Tomohiro-Okada
/html/rank_icons/Lieutenant.png Tomohiro-Okada

Range of the power factor register (Modbus Register number 3150, Power...

Hello, I have two question about power factor register(Modbus Register number 3150, Power Factor Total) of ION9000. I think the relation between the display value of power factor and the internal regis...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2912 0 4
Latest Reply: Tomohiro-Okada

Solved
Tomohiro-Okada
/html/rank_icons/Lieutenant.png Tomohiro-Okada

Does the PM8000 modbus register list contain points for line-to-line T...

Does the PM8000 modbus register list contain points for line-to-line Total Harmonic Distortion?Within the PM8000 series meter modbus register list document there are three register present for line to ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1632 0 2
Latest Reply: Tomohiro-Okada

Solved
eRicC
/html/rank_icons/Lieutenant.png eRicC /html/rank_icons/EcoXpertMasterLeaf.png

Voltage Oscillation Detection

Hi there,There is an application requiring the advanced PQ meter (i.e. ION7400 / 7650 / 9000) to detect the power quality of "voltage oscillation" on the distribution network. Such oscillation (in RMS ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7030 0 16
Latest Reply: eRicC

Solved
JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION8650 Temperature coefficient

Dear Experts, I have a request form a big customer, is there any datasheet of technical document where I can find the temperature coefficient in (% / °C) I have found that the datasheet refers to compl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1468 0 1
Latest Reply: DanL

Solved
AndersDahlskog
/html/rank_icons/Lieutenant.png AndersDahlskog /html/rank_icons/SE-Employee.png

ION9000 Demo Kit Firmware

Hi In my demo kit METSE92040DEMOK I have upgraded to firmware to 003.001.000 (needed to test this function with ION Setup) but now lost all data records. Is it possible to import a demo firmware again ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1331 0 1
Latest Reply: Tom_Stevenson

Solved
SESA528
/html/rank_icons/Commander.png SESA528 /html/rank_icons/SE-Employee.png

Connect PM1000 to PME2021

Hi admin, My customer have PM1000. I saw PM1000 have port communication RS485 (Pin 7_[ D1+] and Pin 14_[D0-] in attached image). But when i connect to PME2021, i can't read data. Pls help me. Thank...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1939 0 1
Latest Reply: Robert_Lee

Veronika1
/html/rank_icons/Ensign.png Veronika1

PM5560 firmware issue

Hi everyone,We have a customer who has a PM5560 that shows this message when we try to modify the device settings via webpage. Thank's for your assistance in this matter. Best Regards, Veronika.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1319 0 1
Latest Reply: mostafa

KlaudiaKl
/html/rank_icons/Crewman.png KlaudiaKl

BACnet IP server communication failure

Hello!I've got the issue with communicating Enterprise Server or Automation Server with BACnet IP server gateway (Modbus to BACnet IP Intesis: https://www.intesis.com/products/protocol-translator/modbu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3540 0 2
Latest Reply: KlaudiaKl

Solved
Tomohiro-Okada
/html/rank_icons/Lieutenant.png Tomohiro-Okada

Can the combination of HS power meter module's output register and set...

I have a question about detection of disturbance using ION7650's HS power meter module and setpoint module. I know that HS power meter module can calculate half cycle RMS value of Voltage or Current, F...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2533 0 7
Latest Reply: Tomohiro-Okada

  • « Previous
    • 1
    • …
    • 77
    • 78
    • 79
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore