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Metering & Power Quality

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5310 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3259 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3124 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3360 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5165 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7316 3 1
Latest Reply: Charles_Murison

Solved
swil
Commander swil

Rayliegh METSEEMD461R LVCT setup issue - positive power a and c phase

Hi, When working with a Schneider issued Rayleigh METSEEMD461R LVCT meter using the quick click 3-in-1 LVCTs (e.g. METSECTV25006), in some cases it was not possible to get positive power on each phase ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4398 0 4
Latest Reply: swil

Solved
sesrikanth
Crewman sesrikanth

Modbus RTU Device not returning Function Code and Device Address conne...

Hi, I am using SBO 3.1 with SmartX Ccontroller AS-P. I have few RTU modbus devices connected to the controller and trying to get data and not successful. After examining trace log, I see the device is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4494 0 5
Latest Reply: CraigEl

Solved
Veronika1
Ensign Veronika1

CL110 installed on busbar

Dear experts, Can I install a CL110 sensor on a busbar instead of a TH110? I have a client who wants to use the CL110 sensors on the busbars of his MV switchgears to be able to change the sensor's ubic...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2323 0 2
Latest Reply: Yarom

Solved
Miyai
Lieutenant Miyai

【ION9000】How to enable RSTP function

Hello, Could you please advise how to ”enable RSTP” of ION9000. I'm tried to enable it in the follow, but it doesn't succeed. 1) I have selected to enable RSTP from "Ethernet Port Enable Setup" in "set...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1665 0 2
Latest Reply: Miyai

Solved
suzuki-takahir_1
Ensign suzuki-takahir_1

PM5000 Modbus update rate via Ethernet

Hello everyone,Our customer would like to read real time current and power values at high speed update rate of PM5000's Ethernet (Modbus TCP) by their PLC etc. (PM5320, PM5560 etc.)It seems that PM5500...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2257 0 3
Latest Reply: suzuki-takahir_1

Solved
boris_grinac
Lieutenant boris_grinac

PM8000 with Rogowski Current Sensors

Hello,I have a project where it is not possible to interrupt power to fit power measurement. At the same time I need basic power quality measurement capabilities. So I have this question: is there a pl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2486 0 3
Latest Reply: Grant_IPACS

Solved
leon_ist_co_za_
Crewman leon_ist_co_za_

PM8420 Disturbance direction detection stopped performing analysis

Hi Experts, We have multiple customers where PM8420 meters are installed and configured to record sag and swell events. The disturbance direction detection indicators are deployed on the single line di...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2882 0 5
Latest Reply: Charles_Murison

osanchez_sieesa
Ensign osanchez_sieesa

iEM3265 reset input metering

Hello, I have a iEM3265 and need to reset the input metering counter to 0.I did the procedure with bacnet but cannot reset the total imported energy, just the partial energy counters. Works with the v...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2355 0 4
Latest Reply: Ramasamy_N

Solved
Ray_Chang_EPEC
Lieutenant | EcoXpert Master Ray_Chang_EPEC Lieutenant | EcoXpert Master

How can i get a time for store last sag and swell value?

Hi all: I need to get the last sag and swell Voltage value. And i'm using PME designer for store the value and output it to modbus. For now I use the diststart as time for store module to store the val...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1585 0 2
Latest Reply: Ray_Chang_EPEC

Solved
JuanMQT
Lieutenant JG JuanMQT

ION 7550 calibracion pulse problem

Dear experts, My customer is doing some calibration test with his ION7500, and he notice that the W Kt in the calibration pulse is not working. W Kt = 1.8 that means 555.556 pulses/kWhbut what really h...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1520 0 1
Latest Reply: Charles_Murison

khkao
khkao Schneider Alumni (Retired)

PM5563: Meter Question on System Type

Hey all, Recently, at a MSFT Datacenter project, we have been met with the issue of determining the correct meter system type for the connection provided by the LV Switchgear vendor. It is physically...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3630 0 2
Latest Reply: Ramasamy_N

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