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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5087 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
Stuart_Cheng Contributor

Minimum polling interval for PM8000?

Hi All, Does anyone have the information about the minimum polling interval for PM8000? We have some special applications that need to poll PM8000 every 0.1 s. We found that PM8000 has occasionall...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1444 0 3
Latest Reply: Charles_Murison

Solved
AMB
AMB Explorer

ION 9000 reporting to multiple clients on IEC61850 and ION protocols

Hello All, I have a requirement in a project to report to multiple clients, 2 clients on ION protocol and 1 on IEC61850. can METSEION95040 do this. I have attached the schematic for better understand...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2562 0 5
Latest Reply: AMB

Victory_Kasuwa
Victory_Kasuwa Explorer

Application Note Alert!

Hello Community, We're excited to share a remarkable customer journey that embodies the spirit of excellence and innovation. Today, we spotlight Metrum who harnessed the power of PowerLogic™ power qu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1189 1 0

2023-08-25

Solved
Stuart_Cheng
Stuart_Cheng Contributor

Can we view waveform on ION meter display

Hi All, A short question, can we view waveform on ION meter display? Or waveform can only be viewed on ION Setup, webpage, and PME? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1452 0 2
Latest Reply: Stuart_Cheng

Solved
Miyai
Miyai

【PM5560】Ferrule terminals used for PQM

Hello, Is there a recommended manufacturer for ferrule terminals to be connected to PQM voltage circuits, etc? I explain to the customer that I just need to be careful about the thickness and lengt...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1137 0 2
Latest Reply: Miyai

Solved
Mariana17
Mariana17

NTP Server For ION8650C Time Synchronization

Hello community! I have an GPS, model GE Reason RT3000-R2, which has the feature of NTP server. I would like to sync the ION8650C time with it. So, I set up the power meter as follows: In the Clock...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2251 1 1
Latest Reply: Charles_Murison

Solved
JayangaDivya
JayangaDivya Explorer

PM2110 meters

Please let us know the procedure of wiring to PM2110 meter through single phase center tapped and three phase center tapped transformers. 230V/55-0-55V (Primary 2 wire and secondary center tapped 3 wir...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1450 0 1
Latest Reply: Ramasamy_N

Solved
Nicholas_Brown
Nicholas_Brown Explorer

Can a daisy chain of ION7330 Meters be configured for Modbus only Comm...

I have a customer that is using an ION7330 connected ethernet acting as a Ethergate gateway to a number of other serially connected ION7330s, all using ION protocol monitored by PME. They now are loo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2145 0 4
Latest Reply: Robert_Lee

Solved
Miyai
Miyai

What Module names for sag/swell alarm values

Hello, what is the module used for the values displayed in the Sag/Swell alarm? I expected it to be DistVMin or DistVMax in the Output registers of the Sag/Swell Module and compared it with the meter...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1941 0 2
Latest Reply: Miyai

Solved
danielbarrantes
danielbarrantes

Monitoring of multiple connections in energy meter

Hello, I would like to know if there is to know the connections (queries) that a meter has at any given time. For example: 2 masters consulting via ION protocol: IP 1.1.1.1 and 1.1.1.21 master consulti...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1647 0 3
Latest Reply: Charles_Murison

Solved
JuanMQT
JuanMQT

ION8650A Backlight Problem

Dear Experts, I hope you are fine. I've been writing to let you know about a problem we're experiencing with an ION8650A device. The meter display does not light up correctly, despite having made brigh...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1633 0 2
Latest Reply: Charles_Murison

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