Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 215
  • PM8000 201
  • ION9000 172
  • PM5000 172
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 67
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 28
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
522
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
136
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3416 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2738 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2935 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3065 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4912 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7061 3 1
Latest Reply: Charles_Murison

Solved
sesa28787_bridg
/html/rank_icons/Ensign.png sesa28787_bridg /html/rank_icons/SE-Employee.png

ION9000T HSTC Alarm Settings with a PT

I'm trying to determine an appropriate Magnitude Threshold Vrms setting for the HSTC alarm. The meter is wired as a 4W-Wye with 4200:120V PTs. Per the ION9000T user manual, Potential transformer (PT) s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1727 0 3
Latest Reply: sesa28787_bridg

Solved
JayangaDivya
/html/rank_icons/Lieutenant_JG.png JayangaDivya /html/rank_icons/SE-Employee.png

Calibration of power analyzer

How to calibrate following meter Easy Logic PM 2100, Power logic PM 8000, Power logic PM 5100, Easy logic PM 2200,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1463 1 1
Latest Reply: Charles_Murison

Solved
swil
/html/rank_icons/Commander.png swil

PM8000 V3.1.0 firmware upgrade and compatible frameworks

Several questions about PM8000 firmware.1. Is FW version 3.1.0 the most recent?2. Is there a variety of frameworks offered at another Schneider link, other than the 8000_V3,1,0.0.0 framework file that ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2189 0 3
Latest Reply: Tom_Stevenson

Solved
Kamal_Kant
/html/rank_icons/Lieutenant_JG.png Kamal_Kant /html/rank_icons/SE-Employee.png

Digital Meter over IEC61850

Hi There, The part of the customer specification says - "Multi-function Digital Meter “MFDM” less inputs with direct connection to CTs or VTs for the measurement of frequency, voltage, current, phase a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1607 0 2
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

PM8000 Issue

I have a PM8000 that, when it starts, displays the Schneider start screen, then switches to the normal operating screen. After about 30 seconds, the display goes dark. When displaying the normal operat...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3017 1 4
Latest Reply: Anonymous user

Solved
Stuart_Cheng
/html/rank_icons/LtCommander.png Stuart_Cheng /html/rank_icons/SE-Employee.png

1PPS time synchronization signal for ION9000

Hi All In addition to the protocol mentioned below, does ION9000 also support the 1PPS time synchronization protocol? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1682 0 4
Latest Reply: Charles_Murison

Solved
mark_BGIS
/html/rank_icons/Ensign.png mark_BGIS

ION 7500 battery life remaining value

Hello, I have 2 ION 7500 meters that are connected via a serial to ethernet converter that I need to reset the battery life value. When I connect to the meter using ION Setup, I don't see the "Percent ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1907 0 4
Latest Reply: DanL

Solved
Anonymous user
Anonymous user

PM8000 Data recorder log extraction

Hi All, I was wondering if it is possible to retrieve the data recorder logs stored by a PM8000 from another device via an automated process without using EcoStruxure tools or the ION Setup tool as per...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1749 0 1
Latest Reply: Charles_Murison

Solved
Arunprasad
/html/rank_icons/LtCommander.png Arunprasad /html/rank_icons/SE-Employee.png

Accusine PCS+ CT Connection

Hello All, We had a request from one of our customer, whether we can connect CT's in the below method for Accuisne installations. Yes it is possible, If we wired properly, in series with proper ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1811 0 1
Latest Reply: Jean_Commeignes

Solved
Anonymous user
Anonymous user

PM8000 - Burst data logging length and configuration

Hi, I have an application that requires the frequency to be monitored constantly and if excursions outside of specific ranges occur then pre excursion (for 5s) and post excursion (for 60s) data (Freque...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3591 0 5
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
/html/rank_icons/LtCommander.png Stuart_Cheng /html/rank_icons/SE-Employee.png

Question about Accusine PCS+ installation

Hi All, One question about Accusine PCS+ installation. Below is the suggested power cable connection in the user manual. Is it possible to merge the power cables of 2 units first, and then connect ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3814 0 6
Latest Reply: Sreemant_Roy

  • « Previous
    • 1
    • …
    • 71
    • 72
    • 73
    • …
    • 222
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore