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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
962 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5056 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4332 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4924 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6706 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8798 3 1
Latest Reply: Charles_Murison

Solved
Parlindungan_Sitorus
Parlindungan_Sitorus Contributor

How to find out Modbus Register address or Output Register for TDD on ...

Hi Expert, We kindly need your help.We have requirement from a tender specification for PQ meter.The point that we still do not know is, the TDD on both PM8240 and ION7400. We check on excel file for P...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1189 0 1
Latest Reply: Charles_Murison

Solved
sesa37232_bridg
sesa37232_bridg Explorer

PM5340 meter Mac Address for DHCP does not match Mac Address on meter ...

A customer is using the Mac Addresses to reserve IP addresses for some PM5340 meters on their system. The DHCP server has been configured to reserve IP addresses base on the Meter Mac Address. When the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1088 0 1
Latest Reply: Ramasamy_N

Solved
Caglar_Abatay
Caglar_Abatay Mentor

PM2230 and PM5330 Lost Calibration certificates hard copy.

Hello, Our customer lost the original calibration certificates of energy analysers during montage. Can we find the certificates with serial numbers of analysers ? Best Regards.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5499 0 10
Latest Reply: Mehran_Mehrnia

Solved
Ahmadhamdan
Ahmadhamdan

SNMP V3 power meter

Dear all, Kindly advise which type of power meters are support SNMP V3? Best Regards
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5341 0 12
Latest Reply: Ramasamy_N

Solved
igor_iskakov
igor_iskakov Contributor

ION9000 real-time frequency measurement

Hi Can you help me with customer request. I suggest possible solution ION9000 We are only interested in the frequency measurement. We would like to be able to send the real-time frequency measurement ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1073 0 1
Latest Reply: Charles_Murison

Solved
geir_eas_no_bfo
geir_eas_no_bfo

kW to MW PM8000

Hi, Customer say that energy rolles over it maximum (starts at zero again) in the PM8000 meter display.. (MV-station) Is it possible/recomended to change kWh to MWh in the PM8000, and if so, will ke...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1447 0 1
Latest Reply: Charles_Murison

Solved
Liangchen1982
Liangchen1982

ION8650 offline meter programming

Hello SE support, I am using ION8650 offline meter to do dynamic programming, have questions: 1. where can I download the V4.40 offline ION8650 simulator? 2. I have one ION8650 connected locally to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1803 0 1
Latest Reply: Charles_Murison

Solved
Mohamed.ElShazly
Mohamed.ElShazly

PM2230 Data logs

Hi, I have a PM2230 which i configured to log the Energy delivered and Total Power using ION setup Is it possible to view the logged parameters on meter screen?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1707 0 3
Latest Reply: Ramasamy_N

Solved
danielbarrantes
danielbarrantes

PM5560 meter swap

Hello, currently a client has a PM5560 meter with a completely blank screen, however the meter does communicate to the PME. This meter is going to be replaced by another PM5560 and I would like to know...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2716 0 3
Latest Reply: Ramasamy_N

Solved
thinghus
thinghus

PM8000 firmware update to 2.1.0 stuck in download mode

Hi I'm trying to upgrade my PM8000 METSEPM8243 to latest firmware (4.5.0) from 1.0.57. Initially I tried to upgrade to MID firmware 2.1.0, but after installing the first part of the .ZIP (version 1...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3364 1 5
Latest Reply: BrandonReed

Solved
DPMalagar
DPMalagar

EasyLogic APF Rating

I would like to confirm if the Total Capacity of EasyLogic APF is distributed on each phase or the capacity rating nameplate was rated individual to each phase. Thanks in advance
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1339 0 2
Latest Reply: DPMalagar

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