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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3764 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2904 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3021 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3196 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7160 3 1
Latest Reply: Charles_Murison

Solved
StephenWong
Ensign StephenWong Ensign

Can PM8240/ ION9000 serve the data to 2 different system?

Hi All, I've received an enquiry from the client about whether 1 Power Meter (PM8000/ ION9000) can serve the data into 2 different system platforms (e.g. BMS & 3rd Party Platform). Appreciated if...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1538 0 3
Latest Reply: StephenWong

Solved
Veronika1
Ensign Veronika1

PowerTag Loss Communication

Hi everyone!We have a client who has a switchboard with multiple PowerTags (around 15) and a PAS800L, but 4 days ago 3 of them stopped communicating with the Panel Server. These devices were installed ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2711 1 4
Latest Reply: Romain_Polette

Solved
SESA199031
SESA199031 Cadet

Accumulated Energy

PM8000 meter serial number Modbus register, we need clarification on “Accumulated Energy Reset Date/Time” Modbus register address. While going trough Data sheet we don’t see Modbus register address f...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1746 0 3
Latest Reply: Charles_Murison

Solved
danielbarrantes
Lieutenant JG danielbarrantes

Increase the size of data extracted from ION Setup

Hello, I have been testing the high speed reading module with an ION7650. The readings are given at correct intervals, however in ION Setup it only lets me extract 3000 data or readings. It is not a ma...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2107 0 5
Latest Reply: Charles_Murison

Solved
Grant_IPACS
Commander Grant_IPACS

is A9MEM1573 bi-directional measurement

Hi we have a customer looking to add a battery system to their system, the switchboard already has existing powertags & PAS, which is makes things easy, but i am concerned energy measured is not bi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1957 0 5
Latest Reply: Thierry_Baudard

Solved
mimi1002
Ensign mimi1002

PM8240 Issue of Digital Input Signal

Hi everyone, I would like to ask for your help due to a problem that occurred during the digital input signal test of PM8240. -CB Status, OCR, and OCGR signals were sequentially connected to the o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2199 0 5
Latest Reply: Charles_Murison

Solved
yazeed_eastjo_c
Lieutenant yazeed_eastjo_c

PM1225H Modbus Registers Table

can i have the Modbus registers table for PM1225H, as it's differnt from the registers mentioned in "EasyLogic PM1000 Series Power Meters User Manual" (Version 02)
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2531 0 1
Latest Reply: Ramasamy_N

Solved
Miyai
Lieutenant Miyai

Regarding the "phase reversal" function of PM5300

Hello, Under what conditions does the alarm function of Phase reversal work?I am verifying this after being asked by a customer why the alarm does not work even after matching the PM5330 settings and ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2474 0 4
Latest Reply: Ramasamy_N

Solved
dsantillan
Lieutenant dsantillan

PM8000 Vx-Dip YZ Modbus Registers

Hello, Upon review of the modbus mapping for PM8000 I found registers from 40246 to 40344 and their counters on registers 40546 to 40644. Is there a document explaining what each of these register...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1337 0 2
Latest Reply: dsantillan

Solved
Ricardo_RM
Lieutenant JG Ricardo_RM

ION7650 does not communicate with PME and IONSetup

hello community A few days ago an ION 7650 does not allow connecting to the PME, nor to the ION Setup. As seen in the image, if there is communication on the network, then it pings. But when you t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2776 0 7
Latest Reply: Charles_Murison

Solved
Veronika1
Ensign Veronika1

PM5560 doesn't have logs export option

Hi everyone! I just upgraded the firmware of a PM5560 meter to v4.1.8. but now it doesn't have the Device Log Export option anymore. Attached please find some screenshots Thanks for your assistance. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2067 0 4
Latest Reply: Ramasamy_N

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