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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3973 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2967 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3050 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3249 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5055 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7199 3 1
Latest Reply: Charles_Murison

Solved
JuanMQT
Lieutenant JG JuanMQT

ION8650 logging problem while communicating by DNP3

Hi Experts, I am having some communication problems with my ION8650 V4.2. The device is currently communicating by ION protocol through its Ethernet port. When we try to communicate by DNP3 simultane...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1037 0 1
Latest Reply: Charles_Murison

AMB
Ensign AMB Ensign

Testing of ION9000 meter through secondary injection kit (omicron) and...

Hello All, We are having a project where we are supplying ION95040 with @PME 2022. we need to perform FAT on this panel and demonstrate the PQ capabilities of the meter and software to the customer. ki...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
901 0 0

2023-07-21

Solved
Parlindungan_Sitorus
Lieutenant JG Parlindungan_Sitorus Lieutenant JG

Error Filesys Offline on display ION8650 Meter

ear Expert, Kindly need your help for problem that we have here. There is an ION8650 meter that shows error on display: Err: Filesys Offline What should we do here to solve this problem and make thi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1490 0 1
Latest Reply: Tom_Stevenson

Solved
Miyai
Lieutenant Miyai

【PM8000】Over V unbalance alarm

Hello, Could you please advice about the formula for calculating V unbalance.The displayed V unbal when the voltage drops does not match the calculation.I think my calculation formula is wrong, but I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1575 0 2
Latest Reply: Miyai

Solved
Miyai
Lieutenant Miyai

【PM5560】Starting Current and Accuracy of PM5560

Hello I need advice on whether my understanding of the current measurement of PM5560 is correct. The minimum value for current measurement is 5 mA. However, 5-49mA cannot guarantee the specified...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1526 0 4
Latest Reply: Miyai

Solved
Miguel-Quiven
Ensign Miguel-Quiven

Firmware upgrade path for PM8000 and ION9000

Is there any upgrade path for PM8000 and ION9000? I'm using ION Setup 3.2.23123.01 with the following meters: PM8000 on version 001.004.003 ION9000 on version 002.002.001 On the product web pages...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1279 0 1
Latest Reply: Tom_Stevenson

Solved
Andrew_McCambridge
Lieutenant | EcoXpert Master Andrew_McCambridge Lieutenant | EcoXpert Master

ION9000 Revenue lock pending question

Device: METSEION92030, Model: ION9200, Firmware: 004.000.000 Selecting the Revenue Lock switch from unlocked to locked, the Revenue lock LED behaviour flashes indicating that a new revenue lock statu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2105 0 4
Latest Reply: Andrew_McCambridge

Solved
danielbarrantes
Lieutenant JG danielbarrantes

ION9000 boot problem

Hi, I am trying to set up a new ION9000, however when I turn it on the rear "On/Off" LED just flashes green and red for hours. Checking the manual, it indicates that it is due to a boot sequence or in ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1584 0 1
Latest Reply: Charles_Murison

Solved
Andrew_McCambridge
Lieutenant | EcoXpert Master Andrew_McCambridge Lieutenant | EcoXpert Master

ION9000 Series Password Unknown

Is there an approved method to access the ION9000 setup if its password is unknown/forgotten?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2360 0 2
Latest Reply: Andrew_McCambridge

Emilie_Ernwein
Ensign Emilie_Ernwein Ensign

PM5000 standalone meter or PowerTag integrated energy sensor? How to c...

Increasing governmental and ecological pressure has led power meters to become a must for electrical network management. Facing the multiplicity and complexity of offers, building tenants and owners re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1808 3 0

2023-07-04

Solved
sesa74337_bridg
Lt. Commander sesa74337_bridg Lt. Commander

Power Meter with DNV approval

Hi, A Maritime customer is asking whether PM5000 series has DNV certification or not, also, is any Schneider Power Meter has DNV approval. Could you please advise?Approved Products and Manufacturers Th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2150 0 3
Latest Reply: Ramasamy_N

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