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PM5560 doesn't have logs export option

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Veronika1
Ensign Veronika1
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Posted: ‎2022-06-29 12:32 PM

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‎2022-06-29 12:32 PM

PM5560 doesn't have logs export option

Hi everyone!

 

I just upgraded the firmware of a PM5560 meter to v4.1.8. but now it doesn't have the Device Log Export option anymore. 

 

Attached please find some screenshots 

Captura.PNGfirmware version.PNG

 

Thanks for your assistance.

 

Best regards.

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Ramasamy_N
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Posted: ‎2022-06-30 06:54 AM

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‎2022-06-30 06:54 AM

Hello @Veronika1 

 

The device log export feature is not enabled in latest firmware v4.1.8. 

We are expecting this feature will be restored by end of September 2022. 

 

Regards, 

Ramasamy N

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Charles_Murison
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Posted: ‎2022-06-29 01:36 PM

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‎2022-06-29 01:36 PM

Hello @Ramasamy_N ,

 

Would you be able to speak to the Device Log Export for PM5560 and V4.1.8 firmware?

 

Regards,

Charles

L4 Prime for Advanced metering and Utilities
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Ramasamy_N
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Posted: ‎2022-06-30 06:54 AM

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‎2022-06-30 06:54 AM

Hello @Veronika1 

 

The device log export feature is not enabled in latest firmware v4.1.8. 

We are expecting this feature will be restored by end of September 2022. 

 

Regards, 

Ramasamy N

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Juan_Arias
Janeway Juan_Arias Janeway
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Posted: ‎2023-05-31 11:30 AM

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‎2023-05-31 11:30 AM

Hi @Ramasamy_N 

 

any ETA to restore this feature?

 

Thanks!

 

Juan

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Ramasamy_N
Captain Ramasamy_N Captain
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Posted: ‎2023-06-01 03:59 AM

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‎2023-06-01 03:59 AM

Hello @Juan_Arias 

 

No, We are still working to restore this feature. 

The expected time line Q3 2023. 

 

Regards, 

Ramasamy N

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