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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3757 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2904 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3021 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3196 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7160 3 1
Latest Reply: Charles_Murison

Solved
darkenwald
Lieutenant | EcoXpert Master darkenwald Lieutenant | EcoXpert Master

ION8600 meters - MobusMaster

Sirs. I have an ION8600 type C meter in which the master modbus module did not come. Is there any tamplate or firmware or module inclusion that can enable the Modbus Master of the ION 8600 Meter??? O...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1816 0 5
Latest Reply: Charles_Murison

Solved
cchapman_AMP
Crewman cchapman_AMP

ION8650 Screen Showing Unreadable Screen After A Template and Firmware...

Recently Upgraded Firmware and Template and then rolled it back on an ION8650 meter. I can use ION Setup but the screen on the meter shows what I have attached below. ANy help is appreciated.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1161 0 1
Latest Reply: Tom_Stevenson

Solved
Yuji
Yuji Cadet

ION9000 PM8000 Template

Dear experts,A customer created and used custom templates for ION9000 and PM8000 with Firmware Version V3.1.0.Now that the latest Firmware Version V4.0.0 has been released, can we use the custom templa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1856 0 2
Latest Reply: Charles_Murison

Solved
suzuki-takahir_1
Ensign suzuki-takahir_1

Wiring for PM5000 or PM8000 connector of voltage input

Hello,I have a question about wiring for PM5000 or PM8000 connector of voltage input (V1 V2 V3 VN).Sometime we need to bridge the cable V2 or others to VN according to voltage system.Can we connect two...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1709 0 2
Latest Reply: suzuki-takahir_1

Solved
DanielCH
DanielCH

Is the IEEE 519 module compatible with the ION 7650 meter?

Hello,I would like to know if it is possible to configure the IEEE 519 module in the ION7650 and how to incorporate it into the diagram. My firmware version is V4.1.0.0.1. In my diagram the IEE519 icon...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1700 0 2
Latest Reply: Charles_Murison

Solved
Edgar.hdz
Edgar.hdz

Pm3250 ion setup

Hi everyone, i have a question Can i use Ion setup to connect a pm3250 meter to use protocol Ion instead of Modbus
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1005 0 1
Latest Reply: Charles_Murison

Solved
dsantillan
Lieutenant dsantillan

RD96 on PM8000 Downloading Error

Hello, We recently installed a PM8244 meter with RD96 display. PM8000 firmware 004.000.000 Upon connection of the RD96 the screen reads Downloading Application 004 003 007 After a few minutes i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2535 0 5
Latest Reply: dsantillan

Solved
JuanMQT
Lieutenant JG JuanMQT

ION Setup 6 decimals problem

Dear experts,My client is the electricity regulator, they are downloading data from a ION7650, and they would really like to see those decimals as you can see in the screenshotThe value stored is 14929...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2988 0 6
Latest Reply: Robert_Lee

Solved
BlueHen
Crewman BlueHen

PM5563 can't login into webpage after firmware upgrade

Hello, I upgraded the firmware on a PM5563 meter (via the webpage) going from 4.1.8 to 4.2.1 and now it won't accept the Administrator password. Any thoughts?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1897 0 4
Latest Reply: wasabi

Solved
Miyai
Lieutenant Miyai

【PM8000 analog I/O module】Regarding the red-green blinking of the stat...

Hello, I have 3 I/O modules connected to PM8000 as options. Among them, only the status LED of module A blinks green-red repeatedly at a high cycle. It flashes multiple times per second. The manual...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1220 0 2
Latest Reply: Miyai

Solved
Windsor
Lt. Commander Windsor Lt. Commander

Standard Security Mode when using PM8000 V4.0.0 firmware

Hi, a customer has updated his PM8240 power meters with firmware version 4.0.0. He now say that the standard security model can no longer be selected in ION setup and he must use the advanced security ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1322 0 2
Latest Reply: Windsor

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