Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2479 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2744 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2785 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4528 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6807 3 1
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
/html/rank_icons/LtCommander.png Stuart_Cheng /html/rank_icons/SE-Employee.png

Can we view waveform on ION meter display

Hi All, A short question, can we view waveform on ION meter display? Or waveform can only be viewed on ION Setup, webpage, and PME? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1130 0 2
Latest Reply: Stuart_Cheng

Solved
JarrydWebber
/html/rank_icons/Ensign.png JarrydWebber

PM8240 meter modbus register 30108 Issues after firmware update

Good day all We have recently performed some updates on our PM8240 meters, updating the firmware, from V2.1 and V3 up to the latest V4.0.0We have noted that the performance of the values reported on mo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1229 0 2
Latest Reply: JarrydWebber

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

【PM5560】Ferrule terminals used for PQM

Hello, Is there a recommended manufacturer for ferrule terminals to be connected to PQM voltage circuits, etc? I explain to the customer that I just need to be careful about the thickness and lengt...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
874 0 2
Latest Reply: Miyai

Solved
Mariana17
/html/rank_icons/Lieutenant.png Mariana17 /html/rank_icons/EcoXpertMasterLeaf.png

NTP Server For ION8650C Time Synchronization

Hello community! I have an GPS, model GE Reason RT3000-R2, which has the feature of NTP server. I would like to sync the ION8650C time with it. So, I set up the power meter as follows: In the Clock...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1727 1 1
Latest Reply: Charles_Murison

Solved
JayangaDivya
/html/rank_icons/Lieutenant_JG.png JayangaDivya /html/rank_icons/SE-Employee.png

PM2110 meters

Please let us know the procedure of wiring to PM2110 meter through single phase center tapped and three phase center tapped transformers. 230V/55-0-55V (Primary 2 wire and secondary center tapped 3 wir...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1129 0 1
Latest Reply: Ramasamy_N

Solved
Nicholas_Brown
/html/rank_icons/Lieutenant_JG.png Nicholas_Brown /html/rank_icons/SE-Employee.png

Can a daisy chain of ION7330 Meters be configured for Modbus only Comm...

I have a customer that is using an ION7330 connected ethernet acting as a Ethergate gateway to a number of other serially connected ION7330s, all using ION protocol monitored by PME. They now are loo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1694 0 4
Latest Reply: Robert_Lee

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

What Module names for sag/swell alarm values

Hello, what is the module used for the values displayed in the Sag/Swell alarm? I expected it to be DistVMin or DistVMax in the Output registers of the Sag/Swell Module and compared it with the meter...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1386 0 2
Latest Reply: Miyai

Solved
danielbarrantes
/html/rank_icons/Lieutenant_JG.png danielbarrantes

Monitoring of multiple connections in energy meter

Hello, I would like to know if there is to know the connections (queries) that a meter has at any given time. For example: 2 masters consulting via ION protocol: IP 1.1.1.1 and 1.1.1.21 master consulti...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1342 0 3
Latest Reply: Charles_Murison

Solved
JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION8650A Backlight Problem

Dear Experts, I hope you are fine. I've been writing to let you know about a problem we're experiencing with an ION8650A device. The meter display does not light up correctly, despite having made brigh...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1255 0 2
Latest Reply: Charles_Murison

Solved
JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION8650 logging problem while communicating by DNP3

Hi Experts, I am having some communication problems with my ION8650 V4.2. The device is currently communicating by ION protocol through its Ethernet port. When we try to communicate by DNP3 simultane...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
928 0 1
Latest Reply: Charles_Murison

AMB
/html/rank_icons/Ensign.png AMB /html/rank_icons/SE-Employee.png

Testing of ION9000 meter through secondary injection kit (omicron) and...

Hello All, We are having a project where we are supplying ION95040 with @PME 2022. we need to perform FAT on this panel and demonstrate the PQ capabilities of the meter and software to the customer. ki...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
798 0 0

2023-07-21

  • « Previous
    • 1
    • …
    • 55
    • 56
    • 57
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore