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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3982 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2969 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3050 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3251 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5060 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7200 3 1
Latest Reply: Charles_Murison

Solved
Samart_Ploypradab
Ensign Samart_Ploypradab Ensign

Configuring PM2200 for PT 600V/400V above Default Selection

How do I configure the PM2200/PM5000 when the customer is using PT (Potential Transformer) with a voltage rating of 600V/400V, which is higher than the default selection of (>120V)?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
801 0 1
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
Lt. Commander Stuart_Cheng Lt. Commander

How to generate PQ report on ION meter webpage

Hi All, Would like to know how to generate the PQ reports on ION meter webpage? From the description in the catalog, it seems that ION meter webpage can directly generate PQ-relevant reports. Howev...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1498 0 4
Latest Reply: Charles_Murison

Stuart_Cheng
Lt. Commander Stuart_Cheng Lt. Commander

Measurement stability declaration for power meter

Hi All, I received some inquiries about calibration-free statements of our power meter. Since all of these statements are self-declarations, my customer is doubtful about this. Wondering any idea ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1014 0 0

2023-11-02

Solved
Anuradha
Crewman Anuradha

PM2120 Peak demand

Is it feasible to reset peak demand values on a PM2120 power meter through Modbus commands?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3142 0 9
Latest Reply: Robert_Lee

ajith_iqsystems
Ensign ajith_iqsystems

Dynamic energy consumption calculation with variable billing rates usi...

Is it possible to create a software program using the Power Monitoring Expert software that computes energy consumption when either the generator power or the main line is utilized, leveraging a single...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1451 0 4
Latest Reply: ajith_iqsystems

Solved
geir_eas_no_bfo
Lt. Commander geir_eas_no_bfo

Trend in webpage ION9000

Hi, A customer need to se live trends in the ION9000T. Why is there only hours/days/weeks/months in the Monitoring Page?? For a premium product like this, we expect more right? Is there a way to edit...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
740 0 1
Latest Reply: Charles_Murison

Solved
GerardoNegrete
Ensign GerardoNegrete

Error boot ION9000

Hello. A customer asked us to upgrade firmware in an ION9000 to improve its security. But when the firmware download finalized and started to download the framework file. ION Setup showed several attem...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3281 0 7
Latest Reply: Charles_Murison

Solved
lsubillaga
Crewman lsubillaga

Connect ION 8650 via serial port to PME

Hello to everyone, I have a case of two meters ION 8650 that are having communications troubles with the Ethernet port. The two devices are connected to different ports of the same unmanaged switch. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5306 0 9
Latest Reply: Charles_Murison

Solved
swil
Commander swil

PM5560 - reasons for disconnection from Ethernet network

Hi, A method to stop random Ethernet Power meters in an Ethernet meter string from disconnecting from the network is sought. Between the roof of a building and the basement is 13-off PM5560 meters, co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3185 0 6
Latest Reply: rtascon

Solved
Mohamed.ElShazly
Ensign Mohamed.ElShazly

ION7550 reading measurements from another ION7650

Can measurements from two ION7550 meters be combined and displayed on a third ION7550 meter screen, even if the meters are not connected to a PME system?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1585 0 5
Latest Reply: Charles_Murison

Solved
michael_luczak
Ensign michael_luczak Ensign

Building power outage "alarm" from a meter

Hi all, I am working with one of my customers and they recently asked about monitoring the state of power for a building with an existing power meter for said building. They have over 100 buildings...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2558 0 4
Latest Reply: michael_luczak

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