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Metering & Power Quality

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2084 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2195 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2643 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2644 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4398 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6704 3 1
Latest Reply: Charles_Murison

Solved
Parlindungan_Sitorus
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Error Filesys Offline on display ION8650 Meter

ear Expert, Kindly need your help for problem that we have here. There is an ION8650 meter that shows error on display: Err: Filesys Offline What should we do here to solve this problem and make thi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1239 0 1
Latest Reply: Tom_Stevenson

Solved
Miyai
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【PM8000】Over V unbalance alarm

Hello, Could you please advice about the formula for calculating V unbalance.The displayed V unbal when the voltage drops does not match the calculation.I think my calculation formula is wrong, but I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1396 0 2
Latest Reply: Miyai

Solved
Miyai
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【PM5560】Starting Current and Accuracy of PM5560

Hello I need advice on whether my understanding of the current measurement of PM5560 is correct. The minimum value for current measurement is 5 mA. However, 5-49mA cannot guarantee the specified...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1348 0 4
Latest Reply: Miyai

Solved
Miguel-Quiven
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Firmware upgrade path for PM8000 and ION9000

Is there any upgrade path for PM8000 and ION9000? I'm using ION Setup 3.2.23123.01 with the following meters: PM8000 on version 001.004.003 ION9000 on version 002.002.001 On the product web pages...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1143 0 1
Latest Reply: Tom_Stevenson

Solved
Andrew_McCambridge
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ION9000 Revenue lock pending question

Device: METSEION92030, Model: ION9200, Firmware: 004.000.000 Selecting the Revenue Lock switch from unlocked to locked, the Revenue lock LED behaviour flashes indicating that a new revenue lock statu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1852 0 4
Latest Reply: Andrew_McCambridge

Solved
danielbarrantes
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ION9000 boot problem

Hi, I am trying to set up a new ION9000, however when I turn it on the rear "On/Off" LED just flashes green and red for hours. Checking the manual, it indicates that it is due to a boot sequence or in ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1369 0 1
Latest Reply: Charles_Murison

Solved
Andrew_McCambridge
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ION9000 Series Password Unknown

Is there an approved method to access the ION9000 setup if its password is unknown/forgotten?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2032 0 2
Latest Reply: Andrew_McCambridge

Emilie_Ernwein
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PM5000 standalone meter or PowerTag integrated energy sensor? How to c...

Increasing governmental and ecological pressure has led power meters to become a must for electrical network management. Facing the multiplicity and complexity of offers, building tenants and owners re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1558 3 0

2023-07-04

Solved
sesa74337_bridg
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Power Meter with DNV approval

Hi, A Maritime customer is asking whether PM5000 series has DNV certification or not, also, is any Schneider Power Meter has DNV approval. Could you please advise?Approved Products and Manufacturers Th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1805 0 3
Latest Reply: Ramasamy_N

Solved
Milica_Repac
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PowerLogic ION 9000 current inputs

Hello everyone, Are current inputs on ION device galvanicly isolated? Thanks in advance. Best Regards
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1594 1 2
Latest Reply: DanL

Solved
swil
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PM5560 Changed IP address, Can't save new IP address

Would there be any reason that a PM5560 fails to update an IP address from the communications settings screen? The PM5560 previously communicated with PME but now has IP address 255.255.255.255. Upon I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2702 1 6
Latest Reply: Enda_Mullan90

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