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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
968 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5061 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4338 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4930 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6714 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8807 3 1
Latest Reply: Charles_Murison

Solved
ArmandV
ArmandV

Analogue input on ION7650 vs ION9000

Hi All,We recently replaced a faulty ION7650 meter with an ION 9000 meter.The ION 7650 meter was reading an analogue signal. We therefore fitted the ION9000 meter with an analogue expansion card (METSE...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2619 0 6
Latest Reply: ArmandV

Solved
Sabyasachi
Sabyasachi

IEM 3255 Not giving consistent pf values.

Hi All, I am facing an issue with reading the RS485 data with the IEM 3255 Energy meter. When I am trying to see the pf from the meter screen itself, it's showing me as -0.84 as shown in the image.Mete...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1386 0 2
Latest Reply: Mehran_Mehrnia

Solved
johannvd
johannvd

EM49xx Setup & Configuration

Good day, An existing installation of an EM4900 multi-circuit meter required monitoring of additional circuits. Existing install had Channel 1 - 20 all as single phase and 21-23 & 24-26 as three ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1505 0 1
Latest Reply: johannvd

Solved
sesa269891
sesa269891 Explorer

Power logic meter PM5331 Digital output Query

Hi PM5331 meter Digital output not able to control from DCS through Modbus. Can i get Digital output command address or advice how to control digital output from DCS/PLC.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1150 0 2
Latest Reply: sesa269891

Solved
Liangchen1982
Liangchen1982

Cal time in ION diagnostic module

Hello SE experts, We have many sites using ION8650 dynamic programming: meters talk to each other through modbus master/slave modules, the master meter poll resource meters data, and doing loss alloc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
921 0 1
Latest Reply: Charles_Murison

Solved
DCarlson
DCarlson Mentor

HDPM6000 Power factor (IEC/ANSI)

@JohnVanGorp , Our customer is requesting that we provide IEEE power factor calculations for the HDPM6000 for equipment configured in the ANSI fashion and IEC power factor calculations when its wired...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1725 0 1
Latest Reply: JohnVanGorp

Solved
stephanc_usserv
stephanc_usserv

HDPM6000 CT Ratio setting

Looking for the CT ratio settings for all of the METSEHDPM CTs. I'm currently commissioning a meter and the only CT file that is loaded is the 75:1.834. I need the setting for the 20, 150, 300, 400 and...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2307 0 4
Latest Reply: Ramasamy_N

Solved
ju123
ju123 Explorer

PM8240 Ground Monitoring

The PM8240 can monitor / show Ground impedance, ground overcurrent and ground failure?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1575 0 3
Latest Reply: Mehran_Mehrnia

Solved
Liangchen1982
Liangchen1982

ION8650 as modbus master/clients connection limitation

Hello SE experts: in Modbus master options modules, the TCP connection maximum is 20. Does that mean ION8650A as a modbus client can talk to 20 modbus master devices? Then how about the maximum 8 et...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1252 1 2
Latest Reply: Liangchen1982

Solved
zmortimer
zmortimer

PM8240 Digital input module config error

Hi,I have 6x PM8240s with digital input modules on site and 3 of them have a config error on the Setup ION and the power light is flashing red. They were working fine but now have stopped working. Zac
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1774 0 5
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

ION8650 Remote Power Cycle

Hello, Is there a command which can initiate a power cycle on an ION8650, and which can be executed remotely through ION Setup or other software such as PME? Preferably without any additional hardware ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4424 0 9
Latest Reply: Charles_Murison

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