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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Solved
Edgar.hdz
Edgar.hdz

Pm3250 ion setup

Hi everyone, i have a question Can i use Ion setup to connect a pm3250 meter to use protocol Ion instead of Modbus
EcoStruxure Power & Grid icon_circle Metering & Power Quality
922 0 1
Latest Reply: Charles_Murison

Solved
dsantillan
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RD96 on PM8000 Downloading Error

Hello, We recently installed a PM8244 meter with RD96 display. PM8000 firmware 004.000.000 Upon connection of the RD96 the screen reads Downloading Application 004 003 007 After a few minutes i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2256 0 5
Latest Reply: dsantillan

Solved
JuanMQT
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ION Setup 6 decimals problem

Dear experts,My client is the electricity regulator, they are downloading data from a ION7650, and they would really like to see those decimals as you can see in the screenshotThe value stored is 14929...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2675 0 6
Latest Reply: Robert_Lee

Solved
BlueHen
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PM5563 can't login into webpage after firmware upgrade

Hello, I upgraded the firmware on a PM5563 meter (via the webpage) going from 4.1.8 to 4.2.1 and now it won't accept the Administrator password. Any thoughts?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1771 0 4
Latest Reply: wasabi

Solved
Miyai
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【PM8000 analog I/O module】Regarding the red-green blinking of the stat...

Hello, I have 3 I/O modules connected to PM8000 as options. Among them, only the status LED of module A blinks green-red repeatedly at a high cycle. It flashes multiple times per second. The manual...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1103 0 2
Latest Reply: Miyai

Solved
Windsor
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Standard Security Mode when using PM8000 V4.0.0 firmware

Hi, a customer has updated his PM8240 power meters with firmware version 4.0.0. He now say that the standard security model can no longer be selected in ION setup and he must use the advanced security ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1225 0 2
Latest Reply: Windsor

Solved
supaing.winmyint
supaing.winmyint /html/rank_icons/Retired-User.png

PM 5330 Meter Power Up (Control Power Loss) Alarm issue

Hi all, Regarding PM 5330, 39056 of meter power up( control power loss) table below has alarm all the time.Also 0 and 1 bit is repeating . Could you please answer below questions? 1. PM5330, 39056 Met...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1273 0 2
Latest Reply: Ramasamy_N

Solved
sesa197124_brid
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PM with LPCT and LPVT

Dear Experts, Do we have a solution for Power Meter with LPCT and LPVT connection for measurement circuits. This connection is like in the Powerlogic P3 and P5 relay protection devices Regards
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1395 0 3
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
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Minimum polling interval for PM8000?

Hi All, Does anyone have the information about the minimum polling interval for PM8000? We have some special applications that need to poll PM8000 every 0.1 s. We found that PM8000 has occasionall...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1122 0 3
Latest Reply: Charles_Murison

Solved
AMB
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ION 9000 reporting to multiple clients on IEC61850 and ION protocols

Hello All, I have a requirement in a project to report to multiple clients, 2 clients on ION protocol and 1 on IEC61850. can METSEION95040 do this. I have attached the schematic for better understand...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1990 0 5
Latest Reply: AMB

Victory_Kasuwa
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Application Note Alert!

Hello Community, We're excited to share a remarkable customer journey that embodies the spirit of excellence and innovation. Today, we spotlight Metrum who harnessed the power of PowerLogic™ power qu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
915 1 0

2023-08-25

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