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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3080 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2616 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2870 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2970 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4786 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6974 3 1
Latest Reply: Charles_Murison

Solved
GerardoNegrete
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Error boot ION9000

Hello. A customer asked us to upgrade firmware in an ION9000 to improve its security. But when the firmware download finalized and started to download the framework file. ION Setup showed several attem...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2912 0 7
Latest Reply: Charles_Murison

Solved
lsubillaga
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Connect ION 8650 via serial port to PME

Hello to everyone, I have a case of two meters ION 8650 that are having communications troubles with the Ethernet port. The two devices are connected to different ports of the same unmanaged switch. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3909 0 9
Latest Reply: Charles_Murison

Solved
swil
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PM5560 - reasons for disconnection from Ethernet network

Hi, A method to stop random Ethernet Power meters in an Ethernet meter string from disconnecting from the network is sought. Between the roof of a building and the basement is 13-off PM5560 meters, co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2970 0 6
Latest Reply: rtascon

Solved
Mohamed.ElShazly
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ION7550 reading measurements from another ION7650

Can measurements from two ION7550 meters be combined and displayed on a third ION7550 meter screen, even if the meters are not connected to a PME system?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1451 0 5
Latest Reply: Charles_Murison

Solved
michael_luczak
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Building power outage "alarm" from a meter

Hi all, I am working with one of my customers and they recently asked about monitoring the state of power for a building with an existing power meter for said building. They have over 100 buildings...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2327 0 4
Latest Reply: michael_luczak

Solved
Benoit_Bouxin
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Split Core Current Transformer

Hello, I got an enquiry from a client to provide a retrofit solution on existing panels which have no existing power meters. My client wants a solution with split core CT to minimize the downtime. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1403 0 1
Latest Reply: geir_eas_no_bfo

Solved
sesa77040_bridg
sesa77040_bridg /html/rank_icons/SE-Employee.png

Can PM8000 4-wire card (METSEPMRS4854W) communicate PowerLogic protoco...

I have some daisy-chains of Digitrip 810D's that are currently communicating via PowerLogic (Sy/Max) protocol to PME. These are communicating via various gateways (EGX100, EGX200, LINK150, etc.). I u...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
870 0 1
Latest Reply: Charles_Murison

Solved
NicoleTang
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PM8000 ring topology RSTP

Hi everyone. I have read few forums in here in regards to RSTP or ring topology on PM8000 meters. I am still not sure from the forums whether RSTP has been implemented successfully on site. I have a si...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1228 0 1
Latest Reply: Charles_Murison

Solved
Samsher_Yadav
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Can be possible to use ION setup for viewing individual harmonics on m...

EcoStruxure Power & Grid icon_circle Metering & Power Quality
1327 0 1
Latest Reply: Robert_Lee

Solved
eRicC
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Display VLL Waveform Capture in Web Portal

Hi there, There is an application request to capture waveform in VLL in addition to the default of capture waveform in VLN when wiring in WYE connection of a ION9000. As such, a new set waveform re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2151 0 2
Latest Reply: eRicC

Christian_Sáenz
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Photovoltaic equipment_Power factor regulator

Hi community, SI said: "How should I connect or what should I do if there is photovoltaic equipment on the panel where I am going to place the current transformer?", please, thanks! BR...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
637 0 0

2023-10-04

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