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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2449 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2356 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2735 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4517 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6798 3 1
Latest Reply: Charles_Murison

Solved
Samsher_Yadav
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Can be possible to use ION setup for viewing individual harmonics on m...

EcoStruxure Power & Grid icon_circle Metering & Power Quality
1255 0 1
Latest Reply: Robert_Lee

Solved
eRicC
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Display VLL Waveform Capture in Web Portal

Hi there, There is an application request to capture waveform in VLL in addition to the default of capture waveform in VLN when wiring in WYE connection of a ION9000. As such, a new set waveform re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2062 0 2
Latest Reply: eRicC

Christian_Sáenz
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Photovoltaic equipment_Power factor regulator

Hi community, SI said: "How should I connect or what should I do if there is photovoltaic equipment on the panel where I am going to place the current transformer?", please, thanks! BR...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
607 0 0

2023-10-04

Solved
RogelioHdezD
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Official documentation about Meters calibration ION 7550, ION 7650, IO...

Hi, Is there any SE official documents that describes if our meters require re-calibration and what is the procedure, requirements, periodicity, etc ? Customer requires this for energy audits. Thanks R...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2143 0 3
Latest Reply: aniaqueen232

Solved
jnelson
jnelson

PowerLogic PM5100 incorrectly measuring usage?

Hi all - Sorry I'm not very skilled with technical things; however, I am an owner of a condo in a complex which has my power measured via a PowerLogic PM5100 (unit is about two years old). For the pas...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1393 0 1
Latest Reply: Charles_Murison

Solved
darkenwald
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ION8600 meters - MobusMaster

Sirs. I have an ION8600 type C meter in which the master modbus module did not come. Is there any tamplate or firmware or module inclusion that can enable the Modbus Master of the ION 8600 Meter??? O...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1587 0 5
Latest Reply: Charles_Murison

Solved
cchapman_AMP
/html/rank_icons/Crewman.png cchapman_AMP

ION8650 Screen Showing Unreadable Screen After A Template and Firmware...

Recently Upgraded Firmware and Template and then rolled it back on an ION8650 meter. I can use ION Setup but the screen on the meter shows what I have attached below. ANy help is appreciated.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1016 0 1
Latest Reply: Tom_Stevenson

Solved
Yuji
Yuji /html/rank_icons/SE-Employee.png

ION9000 PM8000 Template

Dear experts,A customer created and used custom templates for ION9000 and PM8000 with Firmware Version V3.1.0.Now that the latest Firmware Version V4.0.0 has been released, can we use the custom templa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1716 0 2
Latest Reply: Charles_Murison

Solved
suzuki-takahir_1
/html/rank_icons/Ensign.png suzuki-takahir_1

Wiring for PM5000 or PM8000 connector of voltage input

Hello,I have a question about wiring for PM5000 or PM8000 connector of voltage input (V1 V2 V3 VN).Sometime we need to bridge the cable V2 or others to VN according to voltage system.Can we connect two...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1565 0 2
Latest Reply: suzuki-takahir_1

Solved
DanielCH
DanielCH

Is the IEEE 519 module compatible with the ION 7650 meter?

Hello,I would like to know if it is possible to configure the IEEE 519 module in the ION7650 and how to incorporate it into the diagram. My firmware version is V4.1.0.0.1. In my diagram the IEE519 icon...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1582 0 2
Latest Reply: Charles_Murison

Solved
Edgar.hdz
Edgar.hdz

Pm3250 ion setup

Hi everyone, i have a question Can i use Ion setup to connect a pm3250 meter to use protocol Ion instead of Modbus
EcoStruxure Power & Grid icon_circle Metering & Power Quality
918 0 1
Latest Reply: Charles_Murison

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