Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 198
  • ION9000 169
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
129
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2449 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2356 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2735 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4517 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6798 3 1
Latest Reply: Charles_Murison

Solved
Hanif777
/html/rank_icons/Crewman.png Hanif777

PM5650 : Access Waveform Capture Data via Modbus

Hello, I've been checking the modbus register list file for the PM5650, and it's not clear how I could pull the waveform data using my own logger (not ION setup) it says here I can access it using...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
706 0 1
Latest Reply: Mehran_Mehrnia

Sreemant_Roy
/html/rank_icons/Ensign.png Sreemant_Roy /html/rank_icons/SE-Employee.png

Discover PowerLogic Dynamic Voltage Restorer ( DVR )

The PowerLogic™ Dynamic Voltage Restorer (DVR) is an inventive system designed to mitigate and eliminate the effect of electrical disturbances that can impact critical processes and/or services. Get...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4897 3 2
Latest Reply: theo_2

Solved
trepmd3324
trepmd3324

Inquiry about Modbus Register for Energy Consumption Measurement on EA...

Dear Support Team,I hope this message finds you well. I am reaching out to request information regarding the specific Modbus register used to measure energy consumption in the EASYLOGIC PM1130H meter. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
788 0 1
Latest Reply: Ramasamy_N

Solved
vahid.automation227.gmail.com
vahid.automation227.gmail.com

modbus

Hi my friends. I have an atv61f and I want to see its data via modbus in a siemens plc but I can't connect. please help to me.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
667 0 1
Latest Reply: Ramasamy_N

Solved
SD-Murph
SD-Murph

Use of outlets on LR1200 Voltage Regulator

I've several Voltage Regulators in our office to protect computers and sensitive equipment. We are exclusively using APC LR1200 "Line-R" devices for this task. The instructions/documentation shows th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
610 0 1
Latest Reply: Ramasamy_N

Solved
NickT2
NickT2

SAIF Feeder Pillar Power Meter

I have a 11Kv/415V transformer with an SAIF 6-way feeder pillar close coupled to it. Is it possible to retro fit a power meter on the incomer to the SAIF pillar ?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
776 0 1
Latest Reply: Ramasamy_N

Solved
Marti2bo
Marti2bo

Legacy Web Configuration without Internet Explorer

Does anyone know how to access the web interface of older CM4000 and EGX 100/300 gateways without the use of internet explorer. The IE mode in Edge is not working in compatibility mode?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
586 0 1
Latest Reply: Mehran_Mehrnia

Solved
JohnDell
/html/rank_icons/Crewman.png JohnDell

Is there a CM2000 adapter plate for the PM5500 series devices?

When replacing a CM2000 with a PM5500, using the retrofit kit CM2TOPM5K --It shows a DIN rail on the back of it. The documentation is lacking info. Is this used to terminate the existing wires and then...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
579 0 2
Latest Reply: JohnDell

Solved
RobGraham
/html/rank_icons/Commander.png RobGraham /html/rank_icons/SE-Employee.png

ION meter configuration for 3W-Wye

I am at a site where the wye transformers have been grounded through an HRG--no neutral is pulled back to the breakers or the meters. When I arrived, the meters were configured as 3W-Wye, which seems ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
919 0 2
Latest Reply: RobGraham

Solved
BrianW
/html/rank_icons/Lieutenant.png BrianW /html/rank_icons/EcoXpertMasterLeaf.png

HDPM6000 system

Hi, Can someone assist regarding the main HDPM6000 unit please? Is there any way to reset the unit back to factory default, apart from the reset button that does not perform this function. From what I ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1150 0 3
Latest Reply: Charles_Murison

Solved
DickyGray
DickyGray

PM5330 into JACE8000 over RTU

Spoiler (Highlight to read)Pm 5330 modbus rtu registersPm 5330 modbus rtu registers Hi all, I have some points that are being difficult to read. L3 to neutral just comes back as a null. L1 & L2 - N...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
707 0 3
Latest Reply: Jesus_Diaz

  • « Previous
    • 1
    • …
    • 23
    • 24
    • 25
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore