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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5067 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4343 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4936 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6720 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8812 3 1
Latest Reply: Charles_Murison

Solved
Arsyad_Azhar1
Arsyad_Azhar1

How to disable PQ Alarm on PM870

Dear All is there anyone know how to disable PQ Alarm on PM870 ? because i do it via ION Setup but it isn't successfull i have been disable it and send the setting to the meter, but when i check ag...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
600 0 2
Latest Reply: Arsyad_Azhar1

Solved
Natalie
Natalie

ION8650 DAT file for multiple data recorders

Is there a way to save a .dat file for MV90 from an ION8650 with multiple data recorders? It defaults to Data Recorder #1 only but I am using multiple data recorders for Revenue load profile channels.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1710 0 7
Latest Reply: Charles_Murison

Solved
Yarom
Yarom Troubleshooter

PM8000 display of other voltage when wired single phase

Hello, I have a PM8240 in which I wanted to demo for one of our sales guys. They wanted to see how the measurents can be read. I connected a unit I have with 230VAC control supply. I took V1 and V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6213 0 7
Latest Reply: Charles_Murison

Solved
JK1
JK1 Contributor

Red frame on kWh counter PM8000

HI everybody, Someone known what does it mean? that red frame around kWh counter. In instruction I can't find information and I don't see any important information in alarm list on the device
EcoStruxure Power & Grid icon_circle Metering & Power Quality
697 0 1
Latest Reply: Jesus_Diaz

Solved
Anonymous user
Anonymous user

PM8000 Frequency resolution

Hi All, I am trying to determine if the PM8000 meets the requirements of the AEMO Mareket Ancillary Service Specificaiton Verion 7.1 in terms of Frequency resolution for Fast FCAS? Table 4 in 5.3.2 ht...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3762 0 6
Latest Reply: Kamal_Kant

Solved
ken_williams
ken_williams Explorer

Specific harmonics logged by the ion 8650

Can a driver be constructed in designer to log a specific harmonic on an Ion 8650?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
626 0 1
Latest Reply: Mehran_Mehrnia

Solved
jedzruiz1985
jedzruiz1985

Neutral Current Readings

Hi Xperts, Need advise on how to activate neutral current readings from PM5580. Do we need to provide additional CT for this requirement? If yes, which CTs would you recommend. Thanks, Jedz
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1079 0 1
Latest Reply: akash_das

Solved
Ken_Hsu
Ken_Hsu Mentor

ION9000 USB port and optical port functionality

According to the latest ION9000 user manual, 7NEN02-0390-05, the METSERD192 display has the following USB and optical ports: ANSI C12.18 optical port IEC 1107 optical port adapter USB host port: Type...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3507 0 9
Latest Reply: Mehran_Mehrnia

Solved
Abigail-Lugo
Abigail-Lugo Explorer

Accusine parallel

Hi, do you happen to know the maximum current capacity (in amps) of the AHF internal bus bar (PCS+)? @Anonymous user bouldoc
EcoStruxure Power & Grid icon_circle Metering & Power Quality
669 0 1
Latest Reply: caimin_pan

Solved
jcbottorff
jcbottorff

Tesla EV charger load management CTs don't fit Square D SC3042M200PF m...

I'm installing a Tesla Wall Connector EV charger using the Tesla dynamic load management controller (Neurio device). The EV charger talks to the load controller over a RS-485 twisted pair using the mo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3898 0 4
Latest Reply: jcbottorff

Solved
Liangchen1982
Liangchen1982

Harmonic Compliance Report (IEEE519 report) no framework data detected

Hello SE expert, I am using ION8650 and US ION template which comes with IEEE519 2014 template modules. All settings are configured properly, meters enabled in PME more than 7 days, however, when I r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2050 0 6
Latest Reply: Charles_Murison

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