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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3989 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2974 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3057 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3258 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5076 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7214 3 1
Latest Reply: Charles_Murison

Solved
wevolt
wevolt

PM5320 Modbus TCP

We are currently setting up a PowerLogic PM5320 meter and attempting to retrieve real-time meter load data via Modbus TCP. However, despite being connected to the network, the meter does not seem to be...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2278 0 4
Latest Reply: Robert_Lee

Solved
John_Archer1
Ensign John_Archer1

ION 7400 Waveform capture

Hello guys. Is it possible to record the current and voltage when the ION 7400 fails, as well as record the voltage before the failure? please help me Also, when viewing Waveform capture on the web, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
594 0 1
Latest Reply: Mehran_Mehrnia

Solved
Gummy_Bear
Gummy_Bear

Two IP addresses on AS-P

Hi, Is it possible to have two IP addresses from different subnets on one AS-P device? There are two ethernet ports, each one with its own mac address. One port is currently used for PME data exchange ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1573 0 1
Latest Reply: Romain_Polette

Solved
sesa20258_bridg
sesa20258_bridg Cadet

Accusine PCS+ Voltage Unbalance

Hello Community, We have a site with a 2.1% voltage unbalance, is there an unbalance voltage limit for Accusine
EcoStruxure Power & Grid icon_circle Metering & Power Quality
746 0 2
Latest Reply: caimin_pan

Solved
Et_J
Et_J Cadet | EcoXpert Master

Interfacing with a Tesla Battery

I am wondering if anyone has any reviews on interfacing with a Tesla battery. A building is getting one installed and asked about metering the kWh produced by the solar panels which is then stored in a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
510 0 1
Latest Reply: Mehran_Mehrnia

Solved
Liangchen1982
Ensign Liangchen1982

how to compare ION template file configuration

Hello SE support, I did customization on the ION template, and don't remember all the change. Is there a way/tool to compare the two dcf or fwn file and list all the changes? Thanks Leo
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1107 1 3
Latest Reply: Charles_Murison

Solved
MabchourKenza
Crewman MabchourKenza Crewman

ION7330 software upgrade

Hello team, Our Customer is requesting to upgrade the software version of the ION7330 . There are only 6 meters- ION 7330 connected. ( refer to attached pics). Can you please advise on How to do the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1190 0 4
Latest Reply: MabchourKenza

Solved
sesa276679
Crewman sesa276679 Crewman

Is there any document that shows the MTBF for METSEHDPM6S480VC, METSEH...

Is there any document that shows the MTBF for METSEHDPM6S480VC, METSEHDPM6R42, METSEHDPM6HMI7, METSEHD1000A30 and METSEHD600A30?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1582 0 9
Latest Reply: Mehran_Mehrnia

Solved
Nicholas_Brown
Lieutenant JG Nicholas_Brown Lieutenant JG

PM8000 MAC Authentication Bypass Functionality

I have a customer that is attempting to connect a PM8000 (FW 4.5) to their network using IPv6 DHCP. The meter is configured to do such. The issue is that they are showing that the meter does NOT seem...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
718 0 1
Latest Reply: Charles_Murison

Solved
p_dejarmy_encos
Lieutenant p_dejarmy_encos

Rogowski coils with iEM3455

Hello, A client has bought dozens of iEM3455 meters, and they wrongfully acquired the METSECTR Rogowsky Coils for the meters. The meter selection guide states that the Rogowsky coils are for 3555 and...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
558 0 1
Latest Reply: Romain_Polette

Solved
foolserrand
Crewman foolserrand

PM5100 Aux Power Source being the same as load

The manual specifies that the Aux power supply, must not be connected to the load side of the measured circuit.We do not have an auxiliary supply but wish to make use of the PM5100 on a single phase su...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
888 0 5
Latest Reply: foolserrand

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