Is there any document that shows the MTBF for METSEHDPM6S480VC, METSEHDPM6R42, METSEHDPM6HMI7, METSEHD1000A30 and METSEHD600A30?

[sesa276679]

Is there any document that shows the MTBF for METSEHDPM6S480VC, METSEHDPM6R42, METSEHDPM6HMI7, METSEHD1000A30 and METSEHD600A30?

[Mehran_Mehrnia]

Hi @sesa276679 

At this moment unfortunately we do not have such document for HDPM6000 offers.

Hopefully, submitting this request through the local tech support channel may provide more information regarding this query.

Best Regards,

-Mehran

L3 Expert Advanced metering

[sesa276679]

Thnak you, Mehran. Instead of a document, do you have perhaps the information?

[Mehran_Mehrnia]

Hi @sesa276679 

You're welcome.
Unfortunately, I could not find any available information, but I'll post any updates here when I find something relevant.

Best Regards,

-Mehran

L3 Expert Advanced metering

[sesa276679]

Ok, thank you for your answers. Another information that could help us would be something like expected lifetime of the equipment, could you share it with us?

[sesa276679]

Ok, thank you for your answers. Another information that could help us would be something like expected lifetime of the equipment, could you share it with us?

[Mehran_Mehrnia]

Hi @sesa276679 

I have already checked with the relevant team, but I still haven't received any information.

Best Regards,

-Mehran

L3 Expert Advanced metering

[Mehran_Mehrnia]

Hi @sesa276679 

Just to clarify, could you let us know for what purpose you are looking for the MTBF or the life cycle of the HDPM6000 offer? Is it for a bid, out of curiosity, or for any specific requirement?

Thank you.

Best Regards,

-Mehran

L3 Expert Advanced metering

[sesa276679]

Hi, it's a customer request, in this case the customer is Microsoft. They asked for this information because it's one of the parameters they take in count to decide the quantity of spare parts they will purchase. The parameters they use to do it are "likelihood of failure" 1=low 3=High ; Impact of Failure 1=low 3 High and Availability 1=Stock item 2= 3 to 7 days and 3 7days+. We classified this item as Likelihood of Failure = 1 (Low), but then they asked for some document that would support this information. For other equipment we used the MTBF or MTTF information to "prove/sustain" the low classification

[Mehran_Mehrnia]

Hi @sesa276679 

Thank you for the info.

I shared this with the HDPM6000 team, and when I receive any updates, I'll update the post.

Best Regards,

-Mehran

L3 Expert Advanced metering