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Metering & Power Quality

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3904 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2949 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3047 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3242 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5046 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7196 3 1
Latest Reply: Charles_Murison

Solved
solutions_iems-
Lt. Commander solutions_iems-

PM5560 Rogue DHCP IP Address

I have recently installed 12 no. PM5560 power meters on a site and connected all to the site LAN configured for DHCP. Of the 12 no. power meters, 10 no. have connected and picked up an IP address fro...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
570 0 1
Latest Reply: Mehran_Mehrnia

Solved
Jdimaggio26
Jdimaggio26

ION 7350 Comm Loss

I'm hoping someone out there might be able to help me with a communication issue I am having with a 12 year old ION 7350. The meter is ethernet connect to a building network and back to a ION 9 Server....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
625 0 1
Latest Reply: Mehran_Mehrnia

Solved
Sreemant_Roy
Ensign Sreemant_Roy Ensign

Discover Power Logic AccuSine EVC Plus

Discover PowerLogic AccuSine EVC Plus, a cost-effective, wall mounted, modular solution designed to improve power factor, reduce system harmonics, and correct network imbalance. With its stepless elect...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
743 1 1
Latest Reply: Arunprasad

Solved
Dan_theelectricguy
Dan_theelectricguy

Phasors out of phase 3 phase

Good day, I have a phasor that is out of phase and producing some erroneous readings. Is there a way to correct this in ION setup or PME? Attached are the printouts.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
670 0 1
Latest Reply: Charles_Murison

Informational
Sreemant_Roy
Ensign Sreemant_Roy Ensign

Application Note - Correcting unbalanced current and voltage with Powe...

Unbalance is listed as one of the possible power quality problems that are common in an electrical distribution system. Even so, it is often overlooked and can damage electrical components. This Applic...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
525 2 0

2025-05-18

Informational
Sreemant_Roy
Ensign Sreemant_Roy Ensign

PowerLogic Hybrid PQ Solutions - Optimal solution for PQ compliance In...

Dynamic networks need innovative solutions. PowerLogic Hybrid PQ Solutions combine PowerLogic PFC ( VarSet Capacitor Banks ) with PowerLogic AccuSine active technology to ensure PQ compliance. UL and I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
317 0 0

2025-05-16

Informational
Sreemant_Roy
Ensign Sreemant_Roy Ensign

White Paper - Embracing a proactive, PQ-ready approach to addressing v...

Voltage sags are among the most common power quality challenge, impacting industries across various segments. Utilities these days are clear: customers are responsible for protecting their infrastructu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
341 0 0

2025-05-16

Solved
Dineeesh
Dineeesh

Intermittent RS485 Communication Loss in EM6436H Energy Meters

We have installed 24 EM6436H energy meters connected in a serial loop via RS485 for data acquisition. Occasionally, some meters randomly go offline. The issue is temporarily resolved by disconnecting a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
896 0 2
Latest Reply: Mehran_Mehrnia

Solved
thecatfan1967
thecatfan1967

replaced old 7550 meters(S7550A0C0B6E0A0C) with latest (METSEION92030)...

installed METSEION92030 to replace 7550 7550 was connected via daisy chain rs485 to talk to downstream 7330 type metersafter new install, the new meter does not communicate to the old meters over ether...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
442 0 1
Latest Reply: Mehran_Mehrnia

Solved
cp8rker
cp8rker

HDPM6000 HTTPS

Is there a way to disable the HTTPS 443 port, if not is there a method to use a 3rd party SSL cert vs the Self signed
EcoStruxure Power & Grid icon_circle Metering & Power Quality
947 0 3
Latest Reply: Mehran_Mehrnia

Solved
keepsake
Crewman keepsake

XW4548 and XW6848 on same Insight and sharing one Xanbus

Can I safely operate my current xw6848 Pro and mppt60 with Insight with one more device ?These three work 100%. I also know the xw4548 will not operate in parallel with a 6848.Can I have the xw4548 on...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1151 0 3
Latest Reply: Charles_Murison

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