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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

Start a Topic
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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
792 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4835 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4176 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4738 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6521 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8621 3 1
Latest Reply: Charles_Murison

Solved
Miyai
Miyai

【ION9000】Maximum depth of saved log data

Hello, I'd like some advice on a customer question.We have started experiments with ION9000, but the test period will be long. ------------------------------------------------------------------------...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
646 0 2
Latest Reply: Miyai

Solved
jlflesn
jlflesn

ION 8650 Time Drift

Meter time has drifted after a power outage to the meter. One in particular was in an outage for 3 days and when the meter came back it was off time by just shy of five hours. The battery percentage l...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1549 0 2
Latest Reply: RobGraham

Kanon.w
Kanon.w

Error Setup analog output of Power Meter PM2230

Trying to setup analog output of Active Power for PM2230 in IONsetup. It is giving me error when I send to power meter the parameter. Following this FAQ Setup analog output of Power Meter PM2230 | Sc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2045 0 3
Latest Reply: Mehran_Mehrnia

Solved
NicoleLee09
NicoleLee09 Explorer

Anti-corrosion coating for Power Meter

Hi Community, Is it possible to apply anti-corrosion coating to the PCB of PM5330 and ION92040? We have a project with such requirement. Thank you.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1296 0 1
Latest Reply: Mehran_Mehrnia

Solved
Olivier_GARAULT
Olivier_GARAULT Troubleshooter

PM8000

Sur site on a des PM8000 en V3.0.0 Lorsque l'on veut se connecter avec ION Setup, il y a un message "Found an ION meter still in upgrade mode. Do you wish to continue upgrading? Oui ou Non" Quand on cl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1931 0 2
Latest Reply: Olivier_GARAULT

Solved
user_ls
user_ls

Size of Terminal connector

Hi community, I had missed terminal connector for power meter, anyone know what spec should I purchase? Power Meter: PM5110Package Code: HRB73070
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1546 0 2
Latest Reply: akash_das

Informational
OscarLM
OscarLM Explorer

EcoStruxure Power Commission

Hello team. I have a question about the new POWER METER 8000 firmware. I've been trying to run the communication test with EcoStruxure Power Commission, but when I try to add it as a device, I get the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1672 0 1
Latest Reply: Charles_Murison

Solved
Parlindungan_Sitorus
Parlindungan_Sitorus Contributor

Are our Power Meters and ION Meters equipped with H2S Certification?

Hi all, Are our Power Meters and ION Meters equipped with H2S Certification? We have a tendering documentation that apply this requirement subject to Energy Meter tendering. Thank you in advance, Par...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1618 0 2
Latest Reply: Mehran_Mehrnia

Solved
NicoleLee09
NicoleLee09 Explorer

METSEPM89RD96 as ION9000T display

Hello Experts, Will there be any impact on the display if we use METSEPM89RD96 as the display of ION9000T? Are there any limitation? Thank you.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1394 0 2
Latest Reply: NicoleLee09

Solved
shawn.janke
shawn.janke

PM-8000 meter

I'm a switchgear FSE and saw an issue today I've never seen before. Our PM8000 meter reads voltage and current correctly on those screens if you select them. Then, going to the power screen, The meter ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2636 0 7
Latest Reply: Charles_Murison

Solved
Youssef-asec
Youssef-asec

Meter PM5340 Current reading problem

I have three meters from same bus 1-PV solar 2-Grid 3-Outgoing Three meters connected on ethernet switch then i am reading values through plc the problem is when I am reading current phase A which ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2270 0 6
Latest Reply: Charles_Murison

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