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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Charles_Murison
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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Solved
NicoleLee09
NicoleLee09 Explorer

Is PM8000 and ION9000 tropicalized?

Hi community, I have found this discussion on the board from 2013. I'm wondering if we now offer a full tropicalized PM8000 and ION9000? Solved: Re: Is ION8650 switchboard format tropicalized? - Schnei...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1696 0 1
Latest Reply: Mehran_Mehrnia

Solved
Daniel_Brandao
Daniel_Brandao Mentor

PM5000 product simulator - with QR codes

PM5000 product simulator - with QR codes. Valid for 30 days so that you can share with customersFollowing is the version that doesn't expire for your internal use:
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4301 2 4
Latest Reply: AdanHerrera

Solved
Gladwin
Gladwin Contributor

ion9000 Modbus

ood day, Hi please assist on this One of the technicians wanted to change passwords on some of their power meters and used ION Setup to achieve this. After attempting this change, the Modbus TCP/IP co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2145 0 1
Latest Reply: Mehran_Mehrnia

Solved
T.Okada
T.Okada

Regarding daisy chain of PM5000 or PM8000 or ION9000 series

Hi, I'd like to know about the ethernet port of PM5560 or PM8000 or ION9000. They have two ethernet ports for daisy chain connection. Do these ports act as L1 HUB or L2 switching HUB? Thank you, @T...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4465 0 9
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
Stuart_Cheng Contributor

HDPM6000 HMI Configuration

Hi All, I’m currently working on HDPM6000 and have a couple of questions regarding its communication setup with the HMI: he HDPM6000 head unit is connected to the HMI via RS485. According to the m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1939 0 3
Latest Reply: Mehran_Mehrnia

Solved
Ivan_Puškaš_EC
Ivan_Puškaš_EC

Display for PM8000 and ION9000

Hi, Does someone know or even tested if ION9000 remote display can be used on PM8000 as remote display? Best regards, Ivan Puškaš
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2477 0 5
Latest Reply: NicoleLee09

Solved
Paul_Crouch
Paul_Crouch

FTP transfer from ION9000 meter fails almost every time.

I have several meters at a site. I have been trying to download the files using a SFTP software. I have tried WINSCP and FileZilla and in both cases, I almost always get errors. For the FileZilla; ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2165 0 5
Latest Reply: Charles_Murison

Solved
Yserag
Yserag

PM 8000 Fequency Accuracy

Hi Team,We are getting questionable frequency measuremens from the PM8000 in 2 industrial sites where we have installed batteries performing frequeny conrol ancilary serivec (FCAS) ,the measurements sh...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1676 0 3
Latest Reply: Charles_Murison

Solved
josephcoder
josephcoder

PM8000 Firmware upgrade failed. Missing Template. Unable to resolve.

A firmware update failed. Now the meter is missing its template. I have tried repeated attempts to run the firmware update again. I have tried the "Upload" option in ION Setup" to send the template ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1940 0 3
Latest Reply: Mehran_Mehrnia

Solved
Pepz
Pepz

ION8650 integrated using IEC-61850, cVal.mag values are in Bad quality...

I am integrating ION8650C Power meters to 800xA System DCS using IEC-61850 protocol, I can read almost all the data, but I have problems with all data ending in "cVal.mag" (currents, voltages), becasue...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2154 0 6
Latest Reply: Pepz

Solved
Charles_Murison
Charles_Murison Champion

ION Device Template Reference Possible update

Hello all, Looking to possibly revise the ION Device template reference for the newer ION meters (ION9000, PM8000, ION7400) only. This will not replace the older .chm file but rather be an extension ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
16792 1 30
Latest Reply: Charles_Murison

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