Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New ION Reference online help site

A new ION Reference help site - which includes the latest updates to the ION Reference modules - is now live and can be found here: https://digital-energy-help.se.com/ionreference/content/home.htm IM...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1167 3 3
Latest Reply: Romain_Polette

Solved
environics
environics

Unable to capture rs485 readings on lora module attached to E6436H

Hello Experts,We are trying to integrate our lora iot module to conserve E6436H meter. We captured the register values on the modscan software and accordingly modified our firmware on the lora module. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
503 0 3
Latest Reply: Charles_Murison

Solved
Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Error in PME2022 reports

Hello,I have a problem with some reports with a PME 2022, where when selecting them I get the error "An unexpected error has occurred.The request cannot be processed at this time. If the problem contin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2940 0 4
Latest Reply: willlee

Solved
matt86
matt86

PowerLogic T300 - Reading values from a PM5110

I have a PM5110 from which i can read values through Modbus poll at registers 3110 ( frequency ). I connected the RS485 connectors from PM5110 to HU250 though a RJ45 to 8 pin connector block. https://...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
611 0 2
Latest Reply: matt86

Solved
chang0986
chang0986

How do power grids actually work?

I get the idea that power is generated by large power plants that send through various transformers until it gets to my house. What I don’t understand is how the power grid knows electricity is being u...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
380 0 1
Latest Reply: Charles_Murison

Solved
Cleous
/html/rank_icons/Crewman.png Cleous

Scheider Support

It has been very difficult getting support from Scheider. I have been trying to setup a Metering & Power Quality system for our facility in Jamaica. Can I get some help?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
959 0 6
Latest Reply: Cleous

Solved
wevolt
wevolt

PM5320 Modbus TCP

We are currently setting up a PowerLogic PM5320 meter and attempting to retrieve real-time meter load data via Modbus TCP. However, despite being connected to the network, the meter does not seem to be...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1765 0 4
Latest Reply: Robert_Lee

Solved
John_Archer1
/html/rank_icons/Ensign.png John_Archer1

ION 7400 Waveform capture

Hello guys. Is it possible to record the current and voltage when the ION 7400 fails, as well as record the voltage before the failure? please help me Also, when viewing Waveform capture on the web, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
483 0 1
Latest Reply: Mehran_Mehrnia

Solved
Gummy_Bear
Gummy_Bear

Two IP addresses on AS-P

Hi, Is it possible to have two IP addresses from different subnets on one AS-P device? There are two ethernet ports, each one with its own mac address. One port is currently used for PME data exchange ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1383 0 1
Latest Reply: Romain_Polette

Solved
sesa20258_bridg
sesa20258_bridg /html/rank_icons/SE-Employee.png

Accusine PCS+ Voltage Unbalance

Hello Community, We have a site with a 2.1% voltage unbalance, is there an unbalance voltage limit for Accusine
EcoStruxure Power & Grid icon_circle Metering & Power Quality
599 0 2
Latest Reply: caimin_pan

Solved
Et_J
Et_J /html/rank_icons/EcoXpertMasterLeaf.png

Interfacing with a Tesla Battery

I am wondering if anyone has any reviews on interfacing with a Tesla battery. A building is getting one installed and asked about metering the kWh produced by the solar panels which is then stored in a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
410 0 1
Latest Reply: Mehran_Mehrnia

  • « Previous
    • 1
    • …
    • 18
    • 19
    • 20
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore