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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3504 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2783 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2961 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3093 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4935 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7086 3 1
Latest Reply: Charles_Murison

Solved
kbeal_c-cgroup_
/html/rank_icons/Lieutenant.png kbeal_c-cgroup_ /html/rank_icons/EcoXpertMasterLeaf.png

how to setup a pulse input from a gas meter into a PM5340

Has anyone setup a pulse input on a PM5340 meter? I have a customer asking if a gas meter pulse can be connected to the status input of the PM5340. If so, how do you configure the PM5340 to read the pu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
707 0 3
Latest Reply: Mehran_Mehrnia

Solved
mickkennedy
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ION 9000 used as gateway

Hi, I'm trying to use an ION9000 as a gateway to 5 x sepam protection relay on serial line. Communication is possible but performance is really poor. ION is setup correctly to align with Slave de...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1107 0 5
Latest Reply: Charles_Murison

Solved
NortheastSolar
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Long Overdue - Firmware Update Log Export PowerLogic PM5560 PM5563 PM5...

It has been almost two years since people asked about the missing log export feature in PowerLogic meters. We were told new firmware would fix this "by end of Q2 2024" It is quite an ordeal to click...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2521 0 5
Latest Reply: rohith-s

Solved
todon
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Easylogic pm2230 turns on, but it doesn't display any information.

Hi, I have an Easylogic PM2230. It was placed in our main distribution board (TGBT). For some time now, we've noticed that it wasn't working anymore. Upon checking, we found fuses that were placed to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
556 0 1
Latest Reply: Mehran_Mehrnia

Solved
jryang_SAM-A
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What is the maximum KWH value allowed for PM2230/ PM2000 series meters

Hello H/W Team !!How Much is Maximum Value for PM2230 ?please teach me~
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1823 0 3
Latest Reply: Ramasamy_N

Solved
tneil
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Current Transducers

Hello, Which part number for current transducers is recommended to use with PM5560. The current transducers need to be for 460 V and each have a rating of 2000/5 Amps. Tim
EcoStruxure Power & Grid icon_circle Metering & Power Quality
482 0 1
Latest Reply: Charles_Murison

Solved
Gladwin
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PM5000

Good day Team, hope you can assist me. I'm experiencing an issue with the PM5560; it keeps resetting or changing its IP address. I have two units: one is functioning properly, while the other is having...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
550 0 1
Latest Reply: Nikolaj_Johansen_Retired

Solved
AllanWang
AllanWang

Vigilohm IM20 and the injection wire

Dear all We are preparing a project for vessel insulation resistor monitoring system in which there are a few panels to be monitored. Customer request to intall all the IRM devices in Main switchboard...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
682 0 1
Latest Reply: Ramasamy_N

Solved
SukhVirk
SukhVirk

DNP 3.0 setup with PM5560 meter

I am working on establishing DNP communication between an SEL RTAC (client) and a brand-new PM5560 meter FW 4.1.8 (server). The meter comes online in the RTAC but frequently terminates the TCP connec...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1539 0 7
Latest Reply: Jesus_Diaz

Solved
Husam270
Husam270

Modbus Communication Issue with Schneider TM200C24R PLC (Inconsistent ...

Hello everyone, I'm working with a Schneider TM200C24R PLC and experiencing an odd issue with Modbus communication. Here's the situation: When I set the baud rate to 19200, the connection fails. If I ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1309 0 2
Latest Reply: IZAR_SBS

Solved
EE103
EE103

ION9000 VT wiring and meter config Question

I am looking for confirmation that the ION9000 is correctly wired and configured for voltage readings with the below configuration. The system in question is a 3-phase, 3-wire system with a neutral bon...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1319 0 5
Latest Reply: Robert_Lee

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