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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3746 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2903 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3019 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3193 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7159 3 1
Latest Reply: Charles_Murison

Solved
Yevhenii_Kuz
Ensign Yevhenii_Kuz Ensign

Configuring the PM8000 via ION Setup in offline mode

Hello! I need to configure the PM8000 using the ION Setup program without a physical device (offline). The manual says that there is a special .exe file for this. Where can I find this file?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
902 0 2
Latest Reply: Yevhenii_Kuz

Solved
Nicholas_Brown
Lieutenant JG Nicholas_Brown Lieutenant JG

PM8000 Alert Module seemingly not functioning

Hi, I am trying to test a PM8000 email alert functionality, but am seeing a strange result with the Alert Module. I have connected a Ext Pulse Module that I am pulsing via a Vista Control which is l...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
934 0 4
Latest Reply: Charles_Murison

Solved
Kamal_Kant
Lieutenant JG Kamal_Kant Lieutenant JG

Customer Compliance to ION Meters

Hi Team, We are working with a customer to specify ION9000 and PM8000 power quality meters. The customer has the following queries. Could you please help us provide relevant references or documents to ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1364 0 3
Latest Reply: Charles_Murison

Solved
AndersDahlskog
Lieutenant AndersDahlskog Lieutenant

ION9000 Alarm Event Priority

Hi If alarm priority is set to Info Only for e.g Sag/Swell. Page 184 in user manual 7EN02-0390-08. Does this effect other functionalities in the meter that is needed to take into consideration ? BR/A...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
568 0 1
Latest Reply: Charles_Murison

Solved
kbeal_c-cgroup_
Lieutenant | EcoXpert Master kbeal_c-cgroup_ Lieutenant | EcoXpert Master

how to setup a pulse input from a gas meter into a PM5340

Has anyone setup a pulse input on a PM5340 meter? I have a customer asking if a gas meter pulse can be connected to the status input of the PM5340. If so, how do you configure the PM5340 to read the pu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
724 0 3
Latest Reply: Mehran_Mehrnia

Solved
mickkennedy
Ensign mickkennedy Ensign

ION 9000 used as gateway

Hi, I'm trying to use an ION9000 as a gateway to 5 x sepam protection relay on serial line. Communication is possible but performance is really poor. ION is setup correctly to align with Slave de...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1148 0 5
Latest Reply: Charles_Murison

Solved
NortheastSolar
Ensign NortheastSolar

Long Overdue - Firmware Update Log Export PowerLogic PM5560 PM5563 PM5...

It has been almost two years since people asked about the missing log export feature in PowerLogic meters. We were told new firmware would fix this "by end of Q2 2024" It is quite an ordeal to click...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2623 0 5
Latest Reply: rohith-s

Solved
todon
Crewman todon

Easylogic pm2230 turns on, but it doesn't display any information.

Hi, I have an Easylogic PM2230. It was placed in our main distribution board (TGBT). For some time now, we've noticed that it wasn't working anymore. Upon checking, we found fuses that were placed to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
571 0 1
Latest Reply: Mehran_Mehrnia

Solved
jryang_SAM-A
Lieutenant | EcoXpert Master jryang_SAM-A Lieutenant | EcoXpert Master

What is the maximum KWH value allowed for PM2230/ PM2000 series meters

Hello H/W Team !!How Much is Maximum Value for PM2230 ?please teach me~
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1864 0 3
Latest Reply: Ramasamy_N

Solved
tneil
Lieutenant | EcoXpert Master tneil Lieutenant | EcoXpert Master

Current Transducers

Hello, Which part number for current transducers is recommended to use with PM5560. The current transducers need to be for 460 V and each have a rating of 2000/5 Amps. Tim
EcoStruxure Power & Grid icon_circle Metering & Power Quality
496 0 1
Latest Reply: Charles_Murison

Solved
Gladwin
Lieutenant JG Gladwin Lieutenant JG

PM5000

Good day Team, hope you can assist me. I'm experiencing an issue with the PM5560; it keeps resetting or changing its IP address. I have two units: one is functioning properly, while the other is having...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
569 0 1
Latest Reply: Nikolaj_Johansen_Retired

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