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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Charles_Murison
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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3904 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2949 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3047 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3242 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5046 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7196 3 1
Latest Reply: Charles_Murison

Solved
NortheastSolar
Ensign NortheastSolar

Is there ModBus access and Mapping for PowerLogic PM5563 ?

I need to automate the download of all our meter data on a daily basis. Does PowerLogic PM5563 have TCP/IP modbus access through the ethernet port? If so, is there a published access guide and mod...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2375 0 6
Latest Reply: Ramasamy_N

Solved
bada
bada

What is the cause of getting a negative reading for the active power (...

EcoStruxure Power & Grid icon_circle Metering & Power Quality
984 1 1
Latest Reply: Charles_Murison

Solved
Gladwin
Lieutenant JG Gladwin Lieutenant JG

PM8240

Good day , please help Will the PM8240 be able to communicate with two SCADA systems simultaneously? thanks Gladwin
EcoStruxure Power & Grid icon_circle Metering & Power Quality
400 0 1
Latest Reply: Charles_Murison

Solved
Gladwin
Lieutenant JG Gladwin Lieutenant JG

PM8000 display error

Hi Team, Could you please assist with the following PM8000 display error? The display requires the meter to be on V3 and is currently on V4. From what I understand, the PM8000 cannot be downgraded ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
525 1 1
Latest Reply: Charles_Murison

Solved
Gladwin
Lieutenant JG Gladwin Lieutenant JG

BCPME272S

Good day, Team I hope you are well. Do you know the part number for BCPME272S spare CTs? we want to replace these CTs "Panel B"
EcoStruxure Power & Grid icon_circle Metering & Power Quality
501 0 1
Latest Reply: Ramasamy_N

Solved
jlorcaz
jlorcaz

ION9000 PME VISTA

Good day,Im trying to add a new ION 9000 Rev 004.005 Fact Revision to a 2023 R2 PME Platform but i was unable to get all the information in Vista en Designer. Looking at the fmwk folder and didnt find ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
963 0 3
Latest Reply: jlorcaz

Solved
Hyeontae-Song
Ensign Hyeontae-Song

PM8000 Alarm Acknowledge

Is it possible to delete past alarm history from PM8000 meter? If I Acknowledge Alarm for PM8000 in Power Monitoring Expert, can I make Alarm Acknowledge applied to PM8000 Local Device? (automatically...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1874 2 4
Latest Reply: Charles_Murison

Solved
preeti.singh2
preeti.singh2

Energy meter data is not coming in scada SMARTCOMM APPLICATION AND ALL...

Energy meter data is not coming in scada SMARTCOMM APPLICATION AND ALL PLC DEVICES ARE SHOWING DISCONNECTED...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
638 0 1
Latest Reply: Charles_Murison

Solved
Yevhenii_Kuz
Ensign Yevhenii_Kuz Ensign

Configuring the PM8000 via ION Setup in offline mode

Hello! I need to configure the PM8000 using the ION Setup program without a physical device (offline). The manual says that there is a special .exe file for this. Where can I find this file?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
922 0 2
Latest Reply: Yevhenii_Kuz

Solved
Nicholas_Brown
Lieutenant JG Nicholas_Brown Lieutenant JG

PM8000 Alert Module seemingly not functioning

Hi, I am trying to test a PM8000 email alert functionality, but am seeing a strange result with the Alert Module. I have connected a Ext Pulse Module that I am pulsing via a Vista Control which is l...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
952 0 4
Latest Reply: Charles_Murison

Solved
Kamal_Kant
Lieutenant JG Kamal_Kant Lieutenant JG

Customer Compliance to ION Meters

Hi Team, We are working with a customer to specify ION9000 and PM8000 power quality meters. The customer has the following queries. Could you please help us provide relevant references or documents to ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1382 0 3
Latest Reply: Charles_Murison

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