Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
Link copied. Please paste this link to share this article on your social media post.
Hi Team,
Could you please assist with the following PM8000 display error?
The display requires the meter to be on V3 and is currently on V4. From what I understand, the PM8000 cannot be downgraded from V4 to V3. Is there anything around this?
Kind regards,
Gladwin
Link copied. Please paste this link to share this article on your social media post.
Hello @Gladwin ,
You are correct the once upgrade to V4.x.x, the meter cannot be downgraded to V3.X.X. However this is not what the error message is saying. The display itself has it's own firmware version. The message is saying that the display firmware is newer than the firmware on the meter. I would suggest upgrading the firmware of the meter.
Regards,
Charles
Link copied. Please paste this link to share this article on your social media post.
Hello @Gladwin ,
You are correct the once upgrade to V4.x.x, the meter cannot be downgraded to V3.X.X. However this is not what the error message is saying. The display itself has it's own firmware version. The message is saying that the display firmware is newer than the firmware on the meter. I would suggest upgrading the firmware of the meter.
Regards,
Charles
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of