PME2022 stopped showing data

riz1786 · ‎2025-01-22

I am facing issue with PME2022..till now it was working fine but for past 2 days its not showing data..only thing windows server got updated. what could be the reason. Please help me to sort out the issue.

Mehran_Mehrnia · ‎2025-01-22

Hi @riz1786

This forum is dedicated to Metering & Power Quality. To get assistance on this topic (PME), kindly post your question in the related EcoStruxure Power Monitoring Expert forum.

The System Log in Management Console would have more information about the PME server. Also please check if the PME services are running after the Windows update. If restarting the services does not help, the PME team will assist you in case there is a hotfix or workaround for this observed behavior.

Best regards,
Mehran
L3 Expert, Advanced Metering"

See Answer In Context

Mehran_Mehrnia · ‎2025-01-22

Hi @riz1786

This forum is dedicated to Metering & Power Quality. To get assistance on this topic (PME), kindly post your question in the related EcoStruxure Power Monitoring Expert forum.

The System Log in Management Console would have more information about the PME server. Also please check if the PME services are running after the Windows update. If restarting the services does not help, the PME team will assist you in case there is a hotfix or workaround for this observed behavior.

Best regards,
Mehran
L3 Expert, Advanced Metering"