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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3488 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2778 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2955 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3091 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4930 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7082 3 1
Latest Reply: Charles_Murison

TC
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Per phase power demand using PM8000 or ION9000

Hi, Working on a request from customer to obtain information pertaining to below via MODBUS. It seems, address 30222 reflect 3-phase data instead of phase A. Whereas for address 30236 and 30250, no v...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
23 0 2
Latest Reply: TC

Sebastian_P
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AccuSine RMS current switching frequency

Hello I have read something about three types of switching frequency called r1, r2 and r3 (see picture below) Can anyone tell me the meaning of them? Thanks.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
247 0 3
Latest Reply: Yan_Zhang

Eddic
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Issue when extract the system log from PM5560 (firmware 4.3.2)

We logged in to the FTP using an Administrator account and were able to see the folders in Windows Explorer. However, the fw folder could not be accessed or opened to view the files. We also tried usin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
140 0 2
Latest Reply: Charles_Murison

Solved
Arnoldjondit
Arnoldjondit

PM 2120

BMS reading is different from actual PM display, anyone could try this scene?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
904 0 5
Latest Reply: Charles_Murison

Solved
Tomohiro-Okada
/html/rank_icons/Lieutenant.png Tomohiro-Okada

Regarding the ION Setup's Device Updater(Is it available for PM5000 se...

Hi I have a question about the ION Setup's Device Updater. Can I use it for update of the PM5000 series power meter? Thanks, Okada
EcoStruxure Power & Grid icon_circle Metering & Power Quality
151 0 6
Latest Reply: Jesus_Diaz

Tomohiro-Okada
/html/rank_icons/Lieutenant.png Tomohiro-Okada

Regarding the installatoin of the HDPM6000 head unit(single phase)

Hi, I use the HDPM6000 head unit in split (2-phase) mode. In this setup, I originally wired the main CTs as follows: Main CT for phase R → 1A (black), 1A (white)Main CT for phase N → 1N (black), ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
101 0 2
Latest Reply: Mehran_Mehrnia

Chen-Leo_Liang
/html/rank_icons/Crewman.png Chen-Leo_Liang

how to record n/a in ION8650 load profile

Hello ION meter support: I have ION8650 modbus master application, and when the communication between the two meters is lost, we want the master meter temporarily stop recording data for certain channe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
146 0 5
Latest Reply: Charles_Murison

DanChevrier
DanChevrier

Ion 7330 / 7350 Meters Won't Time synch over RS-485

I have several legacy Ion7330 and Ion7350 connected in a RS-485 Gateway loop. Since we upgraded to PME 2023. most of these meter won't time synch anymore. I've worked through all the setting in both ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
76 0 1
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
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Meters with German Eichrecht Certification

Hi All, Wondering if any Schneider Electric power or energy meters are certified under the German Eichrecht regulation. Thank you!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
70 0 2
Latest Reply: Stuart_Cheng

Kirdim241
Kirdim241

Is it possible to use flexible busbar or copper busbar to connect MCCB...

EcoStruxure Power & Grid icon_circle Metering & Power Quality
81 0 1
Latest Reply: akash_das

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

How to update firmware for multiple PQMs

Hello, Normally, when updating the firmware of one PQM (ION9000, PM8000), it is handled using a PC and IONsetup. However, updating the firmware for multiple PQMs takes time. Therefore, I would like...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
190 0 6
Latest Reply: Robert_Lee

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