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AVI files in I/NET Seven

Issue AVI files in I/NET Seven Environment I/NET Site Cause Are AVI files in I/NET Seven supported? Resolution While the AVI file is not an officially supported file format for use in graphic pages in I/NET Seven a limited functionality does exist. The requirements for the AVI file that we have found is that the file must be an uncompressed AVI file and the smallest size file must be 40x40 pixels. Be aware that when the point you have linked to this AVI file turns off it will not always return to the initial image of the AVI file. Rather the AVI file will stop where ever it was in the sequence when the point value changed. Because of this it is also recommended that you use the AVI file for the on state and a still image for the off state to maintain consistency.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1122 Views

Using AVI files with Link Areas in I/NET Seven

Issue Using AVI files with Link Areas in I/NET Seven Environment I/NET Site Cause How does one use AVI files with Link Areas in I/NET Seven Resolution AVI files are not officially supported in I/NET Seven but the following functionality does exist. Link Areas act a bit differently when layered on top of an AVI file in an I/NET Seven graphic page. Normally link areas are always visible on top any other graphic page object if the link area is clickable for page navigation, but when used in conjuncture with an AVI file the image of the AVI file are visible on top of the link area despite the fact that the link area is the functional item that is interacted with when you click in that area on the live graphic page. Because of this behavior you can use a link area that contains no text and make a user defined area of the AVI movie act as a link to another page.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1048 Views

Extended Elevator control (Step by step instructions)

Issue Extended Elevator control (Step by step instructions) Product Line TAC INET Environment I/NET Seven DPU Firmware 3.20 or above. (DPU7920 with 48k MIP or SCU1284) Cause Extended elevator control allows support up to 79 floors and easier programming methodology than the traditional method.  This has been added to I/NET Seven software and DPUs as detailed in the environment.  Resolution To use any of these features requires that the DPU be a 7920 w/ MIP board or the new SCU1284. 7910 and 7920 w/o MIP board will still work with the I/Net system but they cannot use these functions. The host prevents the download of these features to any DPU revision prior to 3.10.   Extended Elevator Control Setup Example This is based impart on basic prior knowledge of InetSeven Host software setup and configuration to include but not limited to Controller Station Parameters, Resident I/O, Point Extensions, Operations of Network Configuration, and Access Configurations (Doors, Tenants, Groups, Individuals and Personnel Schedules). Hardware required: DPU 7920 48k (The following control will only apply to the 7920 48k) Please follow these steps to configure extended elevator control. Resident I/O Editor Edit / Controller / Resident I/O – Add the following Internal DO Door Reader point Internal DI point for each Floor DO External DO point for each Floor button DI Note – Save Door in the Network Configuration editor. Controller Door Editor Edit / Controller / Door Editor Select Door to add Elevator Control Modify – check Elevator Control box Select “Message type” Alarm / Transaction Note – Ensure a Schedule (s) has been assigned to the Door reader point. Controller Elevator Parameter Edit / Controller / Elevator Add Elevator Extension to reader point. Add Floor parameters. Complete the following; Floor Index Selection Floor designation Button Enable (DO) Button Selection (DI) Note – When finished “STOP” Do not select floors, Select OK and Close. Network Configuration  Edit / Host Computer / Network Configuration. Penetrate down to the DPU (Door Read Point) with Elevator Control Penetrate one more level and SAVE all your floor extensions. Tenants Access / Tenants Select Tenant Locate Door Reader point – Remove “X” (Unselect). Place an “X” next to all floors that tenant will have access to – Select Ok At this time I would suggest performing a save function followed by an SLI and DPU restore. Individual Editor You are now ready to add individuals or assign individuals access to floors.
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Picard Product_Support
‎2018-09-07 01:13 AM

Labels:
  • TAC INET
1943 Views

Time Schedules through Special Days Button

Issue Time Schedules through Special Days Button Product Line TAC INET Environment I/NET site Cause What is the Special Days Button? Resolution There is an editor in the Door Configuration, which can be launched from the ATS Button called Special Days. The special days summary provides the following information: Date — This is the date at which up to seven special day schedules are to be put to use. The format of the date is MM/DD (month/day). Dates do not have to be entered chronologically. Dates will be sorted automatically within this summary. If you assign more than one special day schedule to a single date, you are in effect creating a new special day type. Note: When the date assigned to the special day occurs; the special day schedule (S1–S7) replaces all normal (Sunday–Saturday) schedules in the DCU. In an ATS schedule, if the S1–S7 column is left all "–"(blank), no commands occur on that day. The DCU point(s) will remain in the last commanded state for the duration of the special day. This may also cause cards to stop working "deny entry tenant" Duration — This is the duration (1 to 127 days) that this schedule shall remain in effect. For the Christmas holiday in a business environment, you might enter a 1, while a school district might enter 7 days as the duration of their Christmas schedule. Note: Special days cannot extend beyond the end of the year. For example, if you have a single holiday period beginning at Christmas and extending into January (typical school holiday schedule), you must create two special days: one beginning 12/25 and having a duration of seven days and another beginning 1/1 and lasting the remaining number of days in the holiday period. S1–S7 — The next seven columns are labeled S1 through S7. The default is a dash (“–”) in each column. This indicates that no special day is assigned. The following entries may appear in these columns: “–” — A dash (–) indicates the associated schedule (S1 through S7) is not to be used. "P" — This indicates that the associated schedule (S1 through S7) is permanently assigned to this date and will therefore remain in the controller’s memory from year to year. Assign a "P" to a holiday that occurs on the same date each year (New Year’s Day, Christmas Day). "T" — This indicates that the associated schedule (S1 through S7) is temporarily assigned to this date. Assign a "T" to holidays that occur on different days each year (Hanukkah, Good Friday). The special day schedules will be removed from this date automatically once the date and duration has passed. Note: Temporary special day schedules must be reassigned every year for holidays that do not always occur on the same date. Options The following options are available from the special days summary screen: Add — Use this option to add up to seven special day schedules to a single calendar date. Up to 32 dates may be added to the DCU. When you select this option, I/NET displays the Special Days Editor. Delete — Use this option to delete a date from the summary and remove the special day from the DCU. I/NET will prompt you to confirm that you wish to delete the selected date. You may then choose Yes to delete the date or choose No to keep the date. Modify — Use this option to make changes to the selected date. When you select this option, I/NET displays the Special Days Editor. You may then change the date, duration, and schedule assignments.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1457 Views

Secondary Group

Issue Secondary Group Environment I/NET Site Cause What is Secondary Group? Resolution Secondary Group can be used as a secondary schedule or temporary schedule for an Individual. This application works best for users who utilizes Shift Rotation. The following information describes how it needs to be set up. I/NET displays this editor when you select the Secondary Group Add or Modify from the Individuals - Group Selection Summary. Use this editor to assign a secondary group to an individual. Any group defined for the current tenant can be assigned to an Individual as a Secondary Group. Note: The Secondary Group feature is supported only on the DPU 7920 fitted with a DPU 48K add-on board. Overview Secondary Group schedules supplement the schedules that are already assigned to the individual. For example, if an individual is assigned a group that allows access through a door Monday through Friday, you can assign the individual a Secondary Group that allows Saturday and Sunday access. The individual will then have 7-day-a-week access as long as the Secondary Group assignment is in effect. When assigning a Secondary Group, define a beginning and ending date and time. The Secondary Group schedules will be active only within the dates and times you specify. Assigning a Secondary Group to an Individual Use the following steps to assign a Secondary Group to an individual: Use the Group drop-down list to select a group. Enter the Begin date and Begin time. Use the mm/dd/yy format to define the Begin date. Use the 24-hour (military format) to define the Begin time. These parameters determine when the Secondary Group assignment will become active. Enter the End date and End time. Use the mm/dd/yy format to define the End date. Use the 24-hour (military format) to define the End time. These parameters determine when the Secondary Group assignment will no longer be active. Select OK to accept these settings. Note: Because of DPU memory constraints, no more than 100 concurrent users per door can utilize Secondary Group schedules.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1043 Views

Individual Activity Manager (IAM)

Issue Individual Activity Manager (IAM) Environment I/NET Seven Individual Activity Manager (IAM) Cause Individual Activity Manager is designed to automatically disabled tenants if they have been dormant for a user configurable length of time. Resolution I/NET displays this editor when you select the Individual Activity Manager Configure button from the Access Control Options editor. The parameters in this editor allow you to enable and configure the Individual Activity Manager (IAM) system. This system monitors specific tenants for individual activity. If an individual of a monitored tenant fails to use their key/card within a specified duration, the individual automatically becomes disabled. The time for these parameters to take effect is the day it is scheduled to start + 24hrs + the duration. Formula = Start date Midnight + 24hrs + the configured duration = Inactivity duration disable. Use this editor to specify tenant(s) that this host workstation will monitor for individual activity. You can also specify the duration of inactivity that will cause a user to become disabled. The tenant selections that you make in this editor are not globalized; therefore, you must visit this editor and select the appropriate tenants on each host workstation that will monitor DPU activity. Caution: An I/NET host workstation can only monitor activity at a DPU if the appropriate tenant is selected in the IAM editor and at least one of the following criteria are met: The messages masking you’ve defined for your system allows the host workstation to receive transaction messages from the DPU. - OR -   The host workstation shares the same file master as another host workstation that receives transaction messages from the DPU and has the appropriate tenant selections. In this case, the DPU activity is globalized daily at 12:30 AM. An individual can become disabled because of inactivity at "monitored" DPUs, even though the individual has had sufficient activity at un-monitored DPUs. Ensure that your system's message masking or file equalization allows for proper monitoring of DPU activity. Configure individual activity management as follows: Within the list of tenants, select () each tenant that this host workstation will monitor for activity. You can use the All Yes and All No buttons as necessary to help speed the selection process. Specify the Duration of inactivity that will cause individuals to become disabled. Choose a duration setting of None, Daily, Weekly, Monthly, or Yearly. NOTE: If you choose None, no activity monitoring will be performed. Choose a Duration Interval setting. The available range for this value varies depending on the duration you specified in the previous step. Regardless of which duration setting you chose, the maximum limit is equivalent to 4 years. Select OK to accept these settings. The configuration parameters that you select apply to all tenants selected. You can not configure different durations per tenant. If you would like to exclude specific individuals from activity monitoring, you can use the Individual Parameters Editor to set the individual's IAM parameter to Graced. Here is an explanation of how the IAM works: Configure IAM in the AC Options editor. If that is off, nothing will happen other than the update of the CurrentMaxIamEventID (described below). A tenant selection is then required for configuration. Every individual in that tenant will have IAM turned On and will automatically be included unless the graced checkbox for IAM in the individual editor is checked. If it is checked, that individual will not be disabled due to IAM. As a day goes along, people make card reads at doors and the transactions are stored in the Events table. Every morning at 12:30am IAM saves the last CurrentMaxIamEventID as the minimum index to check. It checks where the current Events table index is and saves that as the new CurrentMaxIamEventID. It then goes through all of the events between those two indices (starting and stopping points) and looks for individuals that are in the IAM tenants and not graced. It puts those individuals in the IamUser table along with the time and date of the last transaction. Next it runs through a test to see if the individual has been dormant for the specified time that is set for IAM. If it finds any that have passed the expiration, then it will check the Disable checkbox in the Individual table and remove the entry from the IamUser table. If an operator turns ON the IAM at an arbitrary point after I/NET has been running for a while and accumulates transaction events, only those transactions that occur after turning on IAM will be able to be affected by IAM. No events before the most recent 12:30am rollover will be checked because they are already out of the range of the IAM test. IT is highly recommended that DCU synchronization is enabled for each access controller. IAM uses the host PC's clock (not the controller clock) to calculate the start time and stop time in the IamUser table. It is possible for the two clocks to get out of sync and cause problems. To test IAM: Give a minimum of a day and a half before reading test cards after initial setup. Use 4 cards - 2 graced, and 2 non-graced. Set up IAM and then read all 4 cards for reader entry. Wait two days to re-read.  It is not recommended to attempt to speed up the test by altering the PC and controller clocks. Changes are, the IamUser table will get scrambled and require a TAC Software engineer to fix the table.      
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1034 Views

Selecting/De-selecting Image Verification in AMT

Issue Selecting/De-selecting Image Verification in AMT Environment I/NET site Cause How does one Select/Deselect Image Verification in AMT? Resolution With the inception of Image verification in AMT, the following steps should be used for the Selection and De-Selection process: For Selection, Open AMT, Select the Edit button in the Task Bar. Select Image Verification, in this editor the user can choose what they want to be displayed on the screen when the image appears. Select the Actions button, select Auto-Image Verification and select the doors that are being used for this application. Click OK, once a user who has access to these doors reads their card, their image will appear on the screen. Following these steps can do the De-Selection process: With the Image on the screen, select the Actions Button. A Check mark will be displayed at the Auto-Image Verification. Uncheck the mark and the Image will disappear. Note: An image needs to be associated with each individual.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1708 Views

Displaying MultiState objects as text in a Vista graphic page

Issue Displaying MultiState objects as text in a Vista graphic page Environment Vista IV OGC Graphics Cause Typically users of Vista do not want to display MultiState objects using the digital representation on graphic pages since it will display only the raw value of the point rather then the descriptive state. Resolution Instead a text object should be dropped on the graphic page and when the attributes of this object are explored you can set the text object to act as a dynamic text object that displays different pieces of text for different values of the object it is associated with. The first step is to browse to the object that you wish to be associated with this dynamic text object. You will then need to verify that the attribute selected is value. The value field will allow you to select the various values that you want to have specialized text. Since a MultiState object does not have a fixed number of states in the way that a Binary object does you will find there are options from 0.00 to 140.00 in 10 unit increments. For the value of 0 you will enter the descriptive text in the text field when the value field has 0.00 selected. For the value of 1 you will enter the descriptive text in the text field when the value field has 10.00 selected.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC Vista
976 Views

Setting up to Print a Report of Off Normal Points and Disabled Points in an I/NET System

Issue Setting up to Print a Report of Off Normal Points and Disabled Points in an I/NET System Environment I/NET site Cause How does one run a report on Off Normal Points and Disabled Points? Resolution There is a new feature in I/NET now that enables the user to run a report on Off Normal Points and Disabled Points. To set this up, the user needs to follow these simple steps: Start I/NET, log on and go to Edit, Host Computer, Network Functions. Select the Link that you need the Points to be printed; this displays all the controllers on this link. Click on the Nrml and Dsbl buttons, this sets up the controller to display these points. Select Summary, Off Normal Points, a list of points (if any are Off Normal) will be displayed. In this Editor there is a Print Button, Click on this, it will ask you for a printer that you normally print to. Click OK and a report will be generated on your printer. The same process should be followed for Disabled Points. Select Summary, Off Normal Points, a list of points (if any are Disabled) will be displayed. In this Editor there is a Print Button, Click on this, it will ask you for a printer that you normally print to. Click OK and a report will be generated on your printer.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1056 Views

Auto Report Generation

Issue Auto Report Generation Environment I/NET site Cause Is there a Auto Report Generation function? Resolution I/NET displays this editor when you select Edit, Host Computer, and Auto Report Generation from the main menu. Use this editor to create new report generation schedules, or to access existing schedules. In order to automatically generate reports, I/NET relies on the Schedule Tasks function that is built into Windows. Notes: Before you create an Auto Report Generation schedule, confirm that the system date and time on your computer are accurate. The Windows Scheduled Tasks function relies on this information to run scheduled tasks. To verify or change this information, double-click the time indicator on the Windows taskbar. You must supply the password for the Windows account on which you want the scheduled task to run. The password cannot be blank (only if you are on a Network). Options The following options are available within this editor: Add — Select this function to create a new automatic report generation schedule. The system displays the Auto Report Name editor, allowing you to define a name for the new schedule. The system then displays the Auto Report Generation editor. Delete — Select this function to delete a report generation schedule. I/NET will prompt you to confirm that you wish to delete the selected schedule. You may then choose Yes to delete the schedule or choose No to keep the schedule. Modify — Use this function to change the selected schedule. When you select this function, the system displays the Auto Report Generation editor. This is the same editor that is displayed when you add a report, except that the Report Schedule Name parameter is already set and is read-only. Copy — The copy feature allows you to create a new schedule by duplicating an existing schedule. Choose an existing schedule from the list and select Copy. The system displays the Auto Report Name editor, allowing you to define a name for the new schedule. The system then displays the Auto Report Generation editor with the parameters already set. You can modify the parameter settings as necessary.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1583 Views

L-IP router offline in LonMaker and Vista but communicating over IP

Issue LonMaker or Vista can not see the L-IP router. It can be configured with Internet Explorer so it must be powered and communicating on the ethernet port. Environment Vista Workstation LonMaker Loytec L-IP router Cause The L-IP device will communicate on the IP channel immediately out of the box without any configuration. However, to talk properly with the LNS and Vista servers, there are extra steps to perform. Resolution Go to Start > Control Panel > Lonworks/IP Channels Enter the IP and name of the computer there. This will enable the router to communicate as an LNS port.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC Vista
1144 Views

How to use User Search in an I/NET Site with Access Control

Issue How to Use User Search Product Line TAC INET Environment I/NET Site with Access Control Cause Explaining feature for users who have Access Control, to conduct searches for individuals in I/NET. Resolution There is a new feature for users who have Access Control, to conduct searches for individuals in I/NET. To utilize this, I/NET displays a dialog box when you select Access User Search from the main menu. Use this dialog to quickly locate the access control record stored for a particular individual. Use any combination of the following fields to locate the desired record: Last Name – Type the user's last name (up to 50 characters). First Name – Type the user's first name (up to 50 characters). Tenant – Use this drop-down list to narrow the search to a particular tenant, or to search through all tenant records. User ID – Type the User ID (1 to 24000) assigned to the individual. The search is updated with each character that you type and the result is displayed in the list. The result list shows all records returned by the search. Locate and highlight the desired record in the list. Once you have located and highlight the desired record, the following options become available: Picture – Select this option to display a User Search - Picture dialog. This dialog shows an image of the user and provides other information. Tree – Select this option to display the user in the System View interface. Zoom – Select the Zoom button to open the Individuals Parameter Editor. You can then view or change the individual's record as necessary. If necessary, use the Clear button to clear all fields. This can be especially useful when you are preparing to perform a new search.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1236 Views

I/NET Seven Recycle Bin Features

Issue I/NET Seven Recycle Bin Features Environment I/NET Seven site with Access Control Cause Explaining  Access Control Recycle Bin provides a temporary storage location for deleted individuals, groups, and tenant records Resolution There is a new feature in I/NET Seven when enabled in Access Control Options. The Access Control Recycle Bin provides a temporary storage location for deleted individuals, groups, and tenant records. When one of these records is moved to the Recycle Bin, it no longer appears in any editors or summaries. Recycle bin records can later be restored, or they can be permanently purged from the system. Access to the Recycle Bin editor is restricted to users with proper permissions. This allows your system to be configured in such a way that only select operators are allowed to delete, restore, or purge records. Deleting a Group When you delete a group to the recycle bin, the following information is retained within a single Recycle Bin record: The group’s door assignments The group’s links to other groups The recycle bin does not retain references to a deleted group. Therefore, if you delete a group that is assigned to an individual, or that is being referenced by another group, the links to the group will be destroyed. Even though you can restore the group later, the previous links to this group will not be restored (i.e. individuals who were a member of the group before it was deleted will not automatically become a member of the group again when it is recovered). The system alerts you of this functionality by displaying a warning when you attempt to delete the group. This allows you to cancel the delete request if necessary. Deleting an Individual When you delete an individual to the recycle bin, the following information is retained within a single recycle bin record: The individual record: The individual’s key/card assignment The individual’s tenant assignment The individual’s door and group assignments Deleting a Tenant When you delete a tenant to the recycle bin, all of its groups and individuals are also deleted to the recycle bin and linked to the deleted tenant. The following information is retained within a single recycle bin record: The tenant record The tenant’s door assignments The tenant’s individuals and groups Recovering Records from the Recycle Bin The recover operation recreates an active record from the information stored in the recycle bin. Only a single record at a time can be restored. However, when you restore a deleted tenant, any groups and individuals that were defined for that tenant are also restored. Refer to Recycle Bin Editor for more information. Purging Records You can permanently delete access control records contained in the recycle bin by purging them. Once purged, these records no longer exist and therefore, they cannot be restored. I/NET offers you the following three methods for purging records from the recycle bin: Open the recycle bin and purge selected records directly. Refer to Recycle Bin Editor for more information: Configure I/NET to automatically purge records that have been in the recycle bin for a specified number of days. This function runs every 60 seconds. It uses the deletion time and date stamp contained in each recycle bin record to determine whether or not the record should be purged. Configure I/NET to automatically purge all recycle bin records at log off. Records can be purged silently at log off, or you can configure the system to first prompt the user. When prompted, the user can choose whether or not to purge the recycle bin. The prompt also allows the user to turn off future prompting and allow the system to silently purge the recycle bin at log off.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC INET
1241 Views

Upgrading Vista when using Windows XP Service Pack 2

Issue Upgrading Vista when using Windows XP Service Pack 2 Environment TAC Vista Server Windows XP SP 2 Cause If you upgrade the version of Vista on a properly working machine you will be required to repeat some of the steps. Resolution TPI C-88-1-F57 indicates the steps needed to make Vista run on a Windows XP SP 2 operating system. However if you upgrade the version of Vista on a properly working machine you will be required to repeat some of these steps. The first step you will need to repeat is the exclusion of Vista Server (TACOS.exe) in the Windows Firewall detailed in step 3 found in section 3 of the TPI. This is due to the fact that the installation of the latest versions of Vista includes the revision in the installation directory. The second step is step 4 found in section 4 of the TPI. The DCOM settings for TACOS must be reconfigured to use default Launch and Activation Permissions. The reason for this is the same as described in section 7 of the TPI when configured Vista Server to run as a service or not.
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Picard Product_Support
‎2018-09-07 01:18 AM

Labels:
  • TAC Vista
1249 Views

Running Vista Workstation Pro and Remote on same PC

Issue Running Vista Workstation Pro and Remote on same PC Environment Vista Workstation Vista Workstation Remote Cause It is possible to install and run both Vista Workstation Pro and Vista Workstation Remote on the same PC, but problems will be encountered when only one of the software packages is uninstalled. If both are currently installed and Workstation Remote is uninstalled then some critical files will be deleted which cause Vista Workstation Pro to stop working correctly. Resolution Since Vista Workstation Pro offers the same capability to log into a remote Vista Server the only time the user should install Vista Workstation Remote on a PC is if Vista Workstation Pro is not present. When upgrading a PC that has Vista Workstation Remote installed on it to Vista Workstation Pro then Vista Workstation Remote should be uninstalled before installing Vista Workstation Pro.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC Vista
1129 Views

Sending emails from Vista 4.2.3

Issue Sending emails from Vista 4.2.3 Environment Vista 4.2.3 Cause Previous versions of Vista required that Microsoft Outlook be installed to send emails. However with recent changes to Outlook this caused a dialog box to appear asking if it should send the email which came from a 3rd party program (Vista) before the email would be sent. Since the previous recommendation was to not install this security patch or use Outlook 2003 the interaction with Outlook and Vista has been removed in the recently released version of Vista. Resolution In Vista 4.2.3 the email are sent directly to a SMTP server rather then utilizing an email client such as Outlook. The settings for this new functionality are found in the Mail tab of the Server Setup program. It allows you to set the senders name, email address, text encoding method, authentication method used, and the domain name address or IP address of the SMTP server. All other settings and database objects should remain the same while these settings are used behind the scenes.
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Picard Product_Support
‎2018-09-06 03:11 PM

Labels:
  • TAC Vista
953 Views

Microsoft SQL Server 2000 and Client relationship.

Issue Microsoft SQL Server 2000 and Client relationship. Environment I/NET Seven Site Cause advisory will provide you with an understanding of Microsoft SQL Server 2000 licensing requirements between server and client Resolution This advisory will provide you with an understanding of Microsoft SQL Server 2000 licensing requirements between server and client, and will provide additional guidelines for considering whether to use Full SQL Server versus the Microsoft SQL Desktop Engine (MSDE) provided with I/NET Seven. Please refer to CA-2004-04 Microsoft SQL Server 2000 and Client relationship.
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Picard Product_Support
‎2018-09-06 03:11 PM

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  • TAC INET
1243 Views

Induced voltage generated by electrical discharges & what we use to protect our hardware systems.

Issue Induced voltage generated by electrical discharges & what we use to protect our hardware systems. Environment I/NET Seven or Vista Site Cause Explanation that I/Net and Vista products utilize a variety of design methods and transient related components/circuits for general isolation and/or suppression of EMC noise/disturbances Resolution The I/Net and Vista products utilize a variety of design methods and transient related components/circuits for general isolation and/or suppression of EMC noise/disturbances. We utilize components such as MOVs, Trans-Zorb TVS suppressors, inductors/ferrites, opto-couplers, relays with >1KV isolation, filter capacitors, RC circuits, etc., to suppress and/or isolate EMI interference along with circuit design and segregation practices to achieve compliance with the EMC immunity (and emission) standards applicable to the CE marking of the products. A number of different specific international standards are applied to this compliance verification.
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Picard Product_Support
‎2018-09-06 03:11 PM

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  • TAC INET
  • TAC Vista
1001 Views

Revision Level in Summary Configuration.

Issue Revision Level in Summary Configuration. Environment I/NET Seven Site Cause Explanation of how the user can quickly check the revision level of their controllers to see whether they are compatible with their front-end software and sub-lan devices Resolution I/NET now has a feature that will enable the user to quickly check the revision level of their controllers to see whether they are compatible with their front-end software and sub-lan devices. To see how this is used, the user should follow these steps: I/NET displays the System Configuration Summary when you select Summary, Configuration from the main menu. This editor allows the operator to display the system hardware architecture at each system level. Select from the following system levels: Host — If configured as LAN, this selection will display each communicating Host (Host #/Host Name) across Ethernet. If configured as direct, this selection will display the Host Tap (7801/7804) connected to the Host. Link — This selection will display each link Tap (7801/7802/7804/7805) associated with the configuration, including the address, Tap type, Tap name, and the revision level and date of the firmware. Station — This selection will display each LAN Tap (7806/7810/7804/7803) and controller associated with the currently connected link. The information provided is address #, site #, Tap/controller type, station name, # of stations, and the revision level and date of the firmware. UC — This option displays all the unitary controllers connected to the 7760 controller (UCI) to which you are connected. The screen indicates whether a connected UC is communicating. MR — This option displays all the micro regulators connected to the 7792 (MRI), 7793 (MCI), or 7798 (I/SITE LAN) on the associated controller LAN. This screen indicates whether a connected MR or ASC is communicating. DPU — This option displays all the door processor units connected to the 7791 (DPI), 7793 (MCI), or 7798 (I/SITE LAN) on the associated controller LAN. This screen indicates whether a connected DPU is communicating. Connect to the site, on the task bar select Summary, Configuration. 
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Picard Product_Support
‎2018-09-06 03:11 PM

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1217 Views

Offline Database Edit

Issue Offline Database Edit Environment I/NET Seven Cause This facility lets you modify controller databases without having to connect to the actual controller. Resolution In I/NET, there is a feature called Offline Database Edit that allows the user to create, or modify new and existing DCUXXXX.SAV files. In order to get to this editor, the user needs to follow these steps: I/NET displays this dialog when you select Connect while the System Work Offline option is selected from the System drop down list. This dialog allows you to select the DCUXXXX .SAV file you wish to edit from among a list of those available. This dialog displays the Link address, station address, controller type, station name, number of stations, save date and filename. Additionally, you may Add, Delete, and/or Copy your files. Note: Before attempting to perform offline edits of your database, you should ensure that the latest version of the DCUXXXX.SAV file is present on the client from which you will be performing the edits. To get the latest DCUXXXX.SAV file, connect to the controller and perform a Station Save. If you elect to work offline after a connection has been made, your connection will be terminated automatically and you must reconnect before you can resume working in online mode. Note: All graphic pages will be closed when this option is selected. Connecting to an Offline Controller Highlight the SAV file you wish to edit and press OK. The status bar at the bottom of the main I/NET window shows the name of the selected SAV file, the controller type, and an indication that you are working offline. Select Edit from the I/NET main menu and choose either Host Computer or Controller. You may then select the editor you wish to modify using the sub-menus presented in the same way you would when operating in the online mode.   Once you have finished modifying your DCUXXXX.SAV files, perform a Station Restore to have the changes applied globally. Options The following options are available from within the Connect Offline dialog: Add – Use this option to create a new SAV file. When you select Add, the system displays the Offline Add dialog. This option is useful for preparing your system to use a controller that has not yet been installed. Later, when the controller is connected, you can simply perform a Station Restore to download the SAV file to the device. Delete – Use this option to delete a SAV file from the system. You will be prompted to confirm the Delete request. Copy – Use this option to copy an existing SAV file. When you select Copy, the system displays the Offline Copy dialog. The new save file will retain the various editor parameter settings that were stored in the original SAV file. This can help to reduce the amount of configuring you'll have to perform on the new SAV file.
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Picard Product_Support
‎2018-09-06 03:11 PM

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