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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

APC 5U won't stay on

I have a APC 5U unit that I recently just powered on from sitting on the shelf and it work for a day without load. I powered it all off and moved to a new location and now It won't power on at all no l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
654 0 2
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

Shutdown Sequence issue

Hi all, I have configured shut down command in PowerChute Business Edition (Please refer attached file for screen capture), the command file can execute in server, once I completed setup, I found the c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
676 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Battery Constant Values for SU1500I, and SURT10000XLI

I have replaced my UPS betteries, but it is not giving full backup. I was told that to change the Battery Constant Values, via HyperTerminal. I set the values to SU1500I = 8C, and SURT10000XLI = 7E. Bu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
992 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Which UPS? c7000

Hi, I have a HP c7000 enclosure and some storage equipment that we need to protect with a UPS. We know the total load of the units and are happy that a APC R8000 VA RM would be fine for our requiremen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
542 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

PCNS constantly shutting down server

Hello, My boss restarted a network card on one of our servers yesterday, which resulted in PCNS shutting down the server the "Communication: PowerChute cannot communicate with the Management Card" even...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1288 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Correct entry for number of batteries

I have one SURTA2200XL UPS with one external SURTA48XLBP (battery pack) The setting in config / general asks how many "external batteries" I have and I have it set to one which shows only 25 minutes up...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1338 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SUA1000 Beeping and all lights flashing?:

I recently inherited a SUA1000 unit (the idiots-that-be at my school decided to throw it away rather than buy new batteries). I’ve got a new battery ordered and on the way, but in the meantime, I’ve a ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4150 0 1
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Get Log of UPS Events on Mac OS X 10.11.X?

I know that Apple provides a basic utility for directly connected UPSes, like the Back UPS Pro 1500, but it doesn't offer any software logging as far as I can tell. We have plenty of server UPSes like...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1979 0 1
Latest Reply: Anonymous user

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BillP
Administrator BillP Administrator

Symmetra RM 6000 Fan Failure Problem

I have one of my Symmetra RM 6000 UPS's that has encountered a "system level fan failure". I have about 35 of these in service and this is the first time I've encountered this fault. I inspected the un...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1786 0 4
Latest Reply: BillP

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Anonymous user
Anonymous user

Please help me

I have one problem. It is below picture, No UPS Found Please any idea
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1726 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Output L5-20 Possible

I would like to order a SURTA2200RMXL2U for a particular application. It only has NEMA 5-20 connectors on the output. I would like to have an L5-20 connector on the output. Are optional output plates o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1078 0 2
Latest Reply: Javik_apc

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