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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2572 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2402 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2762 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2818 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4561 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6835 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

What might be the possible causes when meters cannot sense low current

I'm suspecting that CT might not be chosen correctly. But I'm not sure which parameter of CT is linked to its offset.Anyone can share his or her experience?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
691 0 1
Latest Reply: jimbradley

sesa288606
sesa288606 /html/rank_icons/Retired-User.png

PowerLogic ION8600 ANSI meters. What is the frequency to perform the v...

Customer who buys standard SE hardware has requested the frequency needed to perform the verification of accuracy, doc 70072-0193-01.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
742 0 1
Latest Reply: jimbradley

Anonymous user
Anonymous user

How to reset or recover ION 7650 password?

Hi I heard that a master code is required to perform reset.Can I get that code privately ?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1295 0 1
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Maximum number of PM5350 for Daisy chain?

Real implementation will be great.thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
820 0 2
Latest Reply: jimbradley

Anonymous user
Anonymous user

Is there analog output extension module available for ION7300?

Or I need to persuade my customer to buy a new meter with native AO function?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
561 0 1
Latest Reply: sesa50168

Anonymous user
Anonymous user

Cyber Sciences Modbus RS485 2-wire to 4-wire converter

Looking for a reliable solution to connect 2-wire Modbus RS485 networks (or individual devices) to 4-wire? In 2004, Schneider Electric asked Cyber Sciences to develop the CNV-100 for this purpose. Tho...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1271 1 1
Latest Reply: sesa205726_brid

qimin
qimin /html/rank_icons/Retired-User.png

PM5500 - Default Login ID and Password?

Hi all, I received a piece of PM5500 from my marketing team and I am trying to check it is capability. I had tried to search the planet for its technical manual as well using google to search for any r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1235 0 1
Latest Reply: sesa54412_bridg

Solved
magi
magi /html/rank_icons/Retired-User.png

Is ION8650 switchboard format tropicalized?

I have no find any information about tropicalization treatment for ION8650 and no option for this in part number guide but I supose this meter is being sold in many soud america tropical contries. Has ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1030 0 2
Latest Reply: sesa51444

ekourany_btupan
/html/rank_icons/Lieutenant_JG.png ekourany_btupan

How to access the Phasor Viewer and Meter configuration reports on ION...

Hi guys. I am using ION SETUP Ver 3.0.12255.01 I have an ION 8650C meter with the following specs: Reference: M8650 C0C0H6E1A0A Meter FW Revesion: 1.4 Template: 8650C_FAC_V4.1.0.0.1 Default Template: 8...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1453 0 1
Latest Reply: ekourany_btupan

Robert_Lee
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USB to isolated RS-485 converters for use with ION Setup/SPM

B&B Electronics USOPTL4-LS Inline USB to Serial Converters - B&B Electronics Note: Ensure DIP Switch 2 is ON (Echo OFF) for proper operation. National Instruments NI USB-485 http://si...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1755 0 1
Latest Reply: sesa256952

Solved
JeroenDeville
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Frequency alarm on PM8x0 with ION Setup

Dear I tried to put an over and under frequency alarm on a PM8x0 with ION Setup but frequency is neither in the over nor in the under alarm list. With PMCU or SMS this isn't a problem...... Even when...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1470 0 3
Latest Reply: JeroenDeville

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