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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2608 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2422 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2765 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2831 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4575 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6841 3 1
Latest Reply: Charles_Murison

Solved
JeroenDeville
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Frequency alarm on PM8x0 with ION Setup

Dear I tried to put an over and under frequency alarm on a PM8x0 with ION Setup but frequency is neither in the over nor in the under alarm list. With PMCU or SMS this isn't a problem...... Even when...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1474 0 3
Latest Reply: JeroenDeville

Robert_Lee
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Why does my ION Setup run so slow now?

I've recently been getting reports of the newest versions of ION Setup having some performance issues to the point where its taking minutes sometimes just to click around and have information load up o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1541 1 0

2013-09-18

Solved
sesa74337_bridg
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Multiple EGX's on one power supplies

Dear Sir/Madam,Could you please confirm if we can put one power supply for multiple EGX in a enclosure. Even if all the meters and EGX's are in one enclosure.The following extract and attachment seem...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1607 1 4
Latest Reply: sesa74337_bridg

sesa149897_brid
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where to buy clamp on ct 5/5a

We're using ION7650 meter as a power quality tool to do energy audit.Sometime due to the big size of power cable (of incoming panel) which its diameter rather bigger than our clamp on CT (2000/5A), and...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1092 0 3
Latest Reply: sesa149897_brid

Solved
sesa149897_brid
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ION 7550 - change the unit of energy delivered value

Hi Everyone,For ION7550, the default unit of energy delivered value is kWh, so it can not display the energy delivered value greater than 999 999 999 kWh (or 9 digits).Attached file below is a real cas...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3430 0 11
Latest Reply: jimbradley

Anonymous user
Anonymous user

8650V405 Released to production.

Website to be updated soon. 8650V405 includesFirmware evolution of file system code.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
740 0 0

2013-08-14

Anonymous user
Anonymous user

8650 Firmware revision history

I have created a firmware revision history document which can be found in box at this location:https://schneider-electric.box.com/s/vhe4ohnxdgoksfzfqac7
EcoStruxure Power & Grid icon_circle Metering & Power Quality
946 0 1
Latest Reply: Anonymous user

MarthaV
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Error Ion Set Up 3.0

This error appears when click ¨ok¨ after inserting a new meter. What is this about?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1809 1 5
Latest Reply: Digital_Hastak

sesa263228
sesa263228 /html/rank_icons/Retired-User.png

How can I change the UTC time in Alert Module to local time?

Hello friendsI'm using the Alert Module to send emails, everything went right but it printed a UTC datetime. So my question is if it's possible to change this to local time (actually GMT -5 Peru).Thank...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1667 0 3
Latest Reply: sesa263228

Solved
jcgivens21
jcgivens21 /html/rank_icons/Retired-User.png

Where can I find drawings/dimensions for Factory Assembled Enclosures?

Anyone know where I can find drawings for the Enclosures used in the 2013 Factory Assembled Enclosures Guide?http://static.schneider-electric.us/docs/Power%20Management/PowerLogic%20Products/Packaged%2...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1456 0 2
Latest Reply: jcgivens21

Solved
arjanbijker
arjanbijker /html/rank_icons/Retired-User.png

PM32xx onboard log extraction

Hi,Is this Hardware monitoring community also applicable to the PM32xx range of meters?From firmware version 1.0.5.00 I understand the PM3255 will log KWH and KVARH delivered every 15 minutes.I would s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1351 0 2
Latest Reply: Anirban

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