EME3010

sesa272464 · ‎2013-12-01

I'm having some issues getting connected from this energy meter to ION Setup.

Would this fall under the device type as iEM3000?

If I changed the setting from 4 wire to 2 wire do I need to cycle power to the meter first?

BrianB · ‎2014-01-09

Hi Simon,

I would encourage you to contact Schneider Electric technical support for topics related to troubleshooting or meter operation.

Should they not be able to assist you they have internal processes to escalate to ensure you receive an answer. I would think this process would be faster than the community here, and hopefully get you functioning a lot quicker.

Brian

See Answer In Context

BrianB · ‎2014-01-09

Hi Simon,

I would encourage you to contact Schneider Electric technical support for topics related to troubleshooting or meter operation.

Should they not be able to assist you they have internal processes to escalate to ensure you receive an answer. I would think this process would be faster than the community here, and hopefully get you functioning a lot quicker.

Brian