Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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I have an ION 7550 RTU with firmware rev 7550RTUV220 and factory default template 7550-RTU_FAC_V1.1.0 (unit serial PI-0509A144-01 and reference P7550-A0-N9-B9-E0-A0-A)
I have to build an application on this unit for a client, and I downloaded the firmware 7550-RTUV371 from the SE global site.
I wonder is some can help clarify a few things before a go forward with the firmware upgrade:
1. Will this hardware support the V371 firmware version
2. I could find on the site a template (*.dcf) file for the V371 firmware version or any other version of firmware for that matter. Typically the ION Setup Firmware Upgrade Utility requires both the firmware file (*.upg) and the template file (*.dcf) where can I find the template files for this firmware??
3. where can I find the firmware *.upg files for the legacy version V220 and V221??
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Just moving to the Power Monitoring Hardware area.
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Hi Emilio,
Your meter can be upgraded from V220 to V371 without issue. There is no default template for the RTU devices, and they ship without one due to the custom nature of the solutions they are designed into.
You can skip the template paste in ION setup by holding the CTRL button while clicking on the Upgrade button in the Firmware tab.
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