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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
986 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5082 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4354 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4950 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6739 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8826 3 1
Latest Reply: Charles_Murison

J_Meakins
J_Meakins Explorer

interactive animation PM5000 series

This is an interactive animation that highlights the features and benefits of the PM5500.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1871 2 4
Latest Reply: J_Meakins

Sven_Ortmann
Sven_Ortmann Leader

How can i set E-Mail notification when Voltage is +-10?

Hi,How can i set in PME 7.2.2 with ION7650 a E-Mail notification when Voltage is +-10%?with Event Watcher Manager or directly in ION7650?thx for help
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1964 1 1
Latest Reply: dborle

sesa207714_brid
sesa207714_brid Leader

ION7650 - DNP3 device profile and timestamp resolution

I have recently been playing with an ION7650 using the DNP3 protocol in order to get time stamped digital alarms into PSE7.30 and I've noticed that all of the digital input events seem to be stamped at...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1022 0 0

2014-11-23

sesa70148
sesa70148 Leader

iEM3000 series user manual and installation sheets updated

A new version of the iEM3000 series user manual is available on schneider-electric.com: http://download.schneider-electric.com/files?p_File_Id=667636719&p_File_Name=DOCA0005EN-05.pdfThe user manual...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1555 1 1
Latest Reply: sesa77557

Anonymous user
Anonymous user

Displaying disturbance detection feature in Power Monitoring Expert

HiI would like to prescribe both ION7650 + PME for its disturbance detection feature. Anyone has designed a page in PME for this feature?ThanksAbon
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3668 0 8
Latest Reply: Tom_Stevenson

sesa216946_brid
sesa216946_brid Leader

ION7650-8800 voltage wiring in MV systems for EN50160

I propose here a method we are using in Italy to allow ION meters with EN50160 framework to correctly detect and classify the voltage events when installed in MV systems. EN50160 states that, for MV sy...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1772 0 4
Latest Reply: JamesAZZO

Solved
sesa74337_bridg
sesa74337_bridg Troubleshooter

ION7650 Downstream Waveform capture

Hi,Please find the attached Sag/Swell Log from ION7650 meter. My question is why only the Upstream Disturbance Waveform has been recorded, the downstream disturbance just a event log? Is the meter set ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4250 0 6
Latest Reply: sesa74337_bridg

Anonymous user
Anonymous user

Meter's measurment accuracy

Hello everyone, I have customer’s question about our meter’s measurement accuracy : Actually, he wants to know which part of the device is responsible of the accuracy difference from a meter to anothe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
836 0 0

2014-11-17

Pradip_SEL
Pradip_SEL Explorer

ION 8600 Meter Calibration...

Hi,Our End customer asking "what's the Calibration time interval of ION8600 meter already installed & running in the field"....Pls suggest it's urgent
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1212 0 1
Latest Reply: Charles_Murison

Solved
Sven_Ortmann
Sven_Ortmann Leader

5th or 7th Harmonic with ION7650 and PME

Hi,how can i display the 5th or 7th Harmonic with an ION 7650 and PMEWere can i find this ?Is this automatically stored in Database or do i have to change something?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
857 0 1
Latest Reply: dborle

Anonymous user
Anonymous user

EGX100 Maximum Practical number of meters connected

Hi,I would like to know what has been done as maximum number of meters connected to EGX100 in a project (forget the documentation and standard Modbus rule of thumb that one can have 31 devices connecte...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1207 0 1
Latest Reply: Hal_Etheridge

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