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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2464 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2360 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2740 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2781 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4521 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6805 3 1
Latest Reply: Charles_Murison

Solved
sesa261168_brid
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ION7650

Hello everybody, I'm developing a multisite PME with ION7650, the customer is asking me a series of parameters but I haven't found them among the native measurements of the meter or in the standard gra...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1655 0 6
Latest Reply: Tom_Stevenson

Solved
sesa125036_brid
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RD96 display for ION9000 giving firmware compatibility error - how to ...

Hi,we have sold our ION9000 meters with smaller display to our panel builder. when they connected the display to the meter, there is en error on the display, saying: "your remote display needs updated ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1802 0 5
Latest Reply: sesa125036_brid

Solved
sesa125036_brid
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Coincident values with demand values

Hi, please advise if we can create a custom calculation, to find out the coincident values for power and PF, for the corresponding demand values in ION7650 / ION9000 meters?example:KW Coincident with p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1152 0 2
Latest Reply: sesa125036_brid

Solved
SESA528
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Modifing ION Meter Energy Accumulation Values

Hi team, I have read in Youtube about modify Energy for ION Meter (PM8000, ION,..) with link: https://www.youtube.com/watch?v=X2HPukm6d5I I want know. Can I edit Energy Value for PM5350, PM2230. Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1170 0 3
Latest Reply: SESA528

Solved
Yut
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ION8800 Power supply

There are 2 ION8800 which I got report from customer that there was leakage from supply to ground (case) the supply is 220 VDV on both meter. Customer took out meter then measure terminal B4 with groun...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1233 0 1
Latest Reply: Charles_Murison

sesa108084_brid
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Accusine PCSn - Minimum Current Transformer Primary Current?

Good day Is the minimum primary current rating for the CT has to be 100A?My installation incomer is only 32A.TQ
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1417 1 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Port forwarding for ION 7650

Hi All Due to network restriction, i am connecting 5nos ION 7650 to the network using a router.All of the 7650s are connected to the router's LAN ports, all of them having same subnet mask.Tried ping t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4427 0 10
Latest Reply: Anonymous user

Solved
Szymon_Hochół
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AccuSine max cable length

Hello Experts!Is there any document that states maximum length of power cables for AccuSine?The longer the cable, the higher it's impedance which (I'm guessing) can become a problem at certain point.An...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1110 0 2
Latest Reply: Szymon_Hochół

Solved
Charles_Murison
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PM5563 MAC address does not match sticker

Hello, I have a customer who reciently did an audit and found a device where the MAC address defined on the sticker outside the meter did not match the MAC address as seen on the sevices web pages. Ser...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3860 0 3
Latest Reply: Ramasamy_N

Gönenç_Akçam
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Active Harmonic Filter Documents

Hello Dear Schneider member, I work in field services depth. and I am one the fresh member for power quality dept. Couple of day before I have been one of our custımer site for PCS failture. But real...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1190 0 1
Latest Reply: Remi_Bolduc

Solved
Madleen_Laclef
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Customer Stories_ Vigilohm projects by SEGMENT

Access customer stories by segments using the links below. These documents are INTERNAL. > Vigilohm in Marine https://schneider-electric.box.com/s/3frhvpkpeiwlderffbdwx4b43jb1bu3y > Vigilohm in...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2365 2 3
Latest Reply: Anonymous user

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