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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2477 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2743 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2784 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4527 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6807 3 1
Latest Reply: Charles_Murison

Solved
daniel_parker_p
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PM8000 latest framework fwn file

Hi all, Where can I find the PM8000 fwn file corresponding to the latest dcf file (8000_v1.4.0_FAC-PQ_V1.4.0.0.0)? Why doesn't it come along with the download: "PM8000 V001.004.003 (v 1.4.3) Firmware ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1471 0 1
Latest Reply: Tom_Stevenson

Solved
Martijn_
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EOL (end of life) Power meters

Where to find the End of Life (commercialisation / service ) of power meters like IONxxx, PMxxx and EGXxxx?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2423 0 4
Latest Reply: Matt_Curry

Charles_Murison
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Re: Network Address Translation (NAT) for ION Meters

In the future I would recommend asking this type of question in the Power Metering section of the Community. By NAT you are talking about having a switch/getway etc have enteral IP address on one side ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2157 0 2
Latest Reply: Matt_Curry

Solved
Hady_Kholeif
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NERC Standard MOD-026-1 / MOD-027-1 compliance for ION 7650 & ION 7400...

Hello, I am working with BC Hydro to determine whether we can use an ION 7650 meter or an ION 7400 meter to show compliance for both NERC MOD-026-1 and MOD-027-1 standards. MOD-026-1 - To verify th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4785 0 4
Latest Reply: Charles_Murison

Solved
kougo-hideki_fu
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I can not upload webpage files after upgrading FW 2.1.0 on PM8240.

Hello, I have a problem uploading webpage files into PM8240.I had upgraded FW 2.1.0 successfully on ION-setup v3.1. After that, I tried to upload webpage files.It's proceedure is below.In the setup ass...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1994 0 8
Latest Reply: Robert_Lee

Solved
Sepehr_Zarrabi
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PM5000 & PM8000 Demand Register Scaling

In case of PM5563 and also PM8000 does the demand shown on the meter display switch between kW, MW, GW ? If so, what is the boundary at which this switching happens?Does this affect the numbers that ar...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1976 0 2
Latest Reply: Sepehr_Zarrabi

Anonymous user
Anonymous user

Does the PM8000 sd card work?

Hi all. I'm looking into whether the SD card port on the PM8000 is active as of yet? If not, is there an ETA on the next firmware that will activate it? If so, what memory will it expand, or is it o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2325 0 8
Latest Reply: Charles_Murison

Solved
DK-Michael
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PM8000 - Neutral current calculation

Hi I have a customer with quite a few PM8000's installed. They replaced a lot of PM500 with PM8000, so in many cases they do not have a 4th CT installed for the neutral conductor. Is there a way to g...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1640 0 1
Latest Reply: Charles_Murison

Solved
swil
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PM8000 and EN50160:2010 or EN50160:2000

There are two PM8000 meters at a site connected to PME.* One can run the EN50160:2010 report. It can't run EN50160:2000 reports. It has firmware 1.03.01 and template 8000_FAC-PQ_V1.1.0* One can run the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1656 0 2
Latest Reply: swil

Daniel_Brandao
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PM8000 V2 firmware available!!

Hello everyone,It’s our pleasure to announce that we have officially released the PM8000 V2 firmware! As a reminder, this firmware update is bringing the following main features:Waveform on webpagesIP...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5440 4 15
Latest Reply: Matt_Curry

Solved
Anonymous user
Anonymous user

BCPME - Can't configure the CTs

Dear collegues, We have 7 boards BCPME multi-circuit meters with Ethernet. With all of them we have one and the same problem.We can connect to the web page of the meter, but we can't write anything to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1234 0 2
Latest Reply: KuanKhoon

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