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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3191 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2663 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2898 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2999 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4835 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7003 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

I lost energy readings after firmware upgrade with ION Setup (ion 7550...

Hi I upgraded the firmware of an ION 7550 from V331 to V371s and got this message After this, i lost all the data from the meter. Like the picture below Then i send to the meter the template ma...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1266 0 3
Latest Reply: Robert_Lee

Solved
Grant_IPACS
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ION 9k in series with existing meter

Hi Team, Looking to install ION9000 IN SERIES with an existing Power Meter for a client. (existing meter may be retired later once there is confidence the ION9k is working OK) Existing Meter setup has...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1843 0 5
Latest Reply: Grant_IPACS

Solved
RafaelCiriaco
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Unix time on ION Meters (8650) - 2038 Issue

Hi there! Some days ago I was configuring an ION Meter, especifically an ION8650C, changing the clock configuration through ION Setup when I got the message "DST Setup Error: DST END before DST START"....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1343 0 2
Latest Reply: RafaelCiriaco

Solved
Sven_Kermer
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PM5000 external output control

Hi at all, I have a PM5341 and I want to energize and de-energize the relais outputs via a modbus command.At the register excel file I found out that I have to use commands for this, but I do not under...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2616 0 5
Latest Reply: Ramasamy_N

Solved
Anonymous user
Anonymous user

ION Setup - Report from ION 7400 (Synchronization vía IRIG-B)

Hello Everyone How are you? I have a problem when I generate a report by ION Setup, let me tell you. First, I have an ION7400 meter synchronized by IRIG-B. The strange thing is this meter take the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1305 0 2
Latest Reply: Anonymous user

Solved
suzuki-takahir_1
/html/rank_icons/Ensign.png suzuki-takahir_1

PM5000 output count maximum value (roll over)

Hello, We use DO1 count of PM5320 to outpu of energy pulsing. What value does the counter roll over by? [DO1 count] Digital Outputs Status Base Unit - Digital Output DO1 Count (Modbus Register 96...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1262 0 2
Latest Reply: suzuki-takahir_1

Solved
JamesAZZO
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How many concurrent Modbus TCP connections are allowed on the PM5000 s...

How many concurrent Modbus TCP connections are allowed on the PM5000 series meters with Ethernet?I really hope more than 1 client! 🙂
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3387 0 7
Latest Reply: Charles_Murison

Solved
solutions_iems-
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PM8000 & ION Setup 3.1 Configuration Warnings

I have a PM8000 installed upon a 11kV system which is monitoring the voltage using 11000/110V PTs. The meter has been configured using ION Setup 3.1 as follows: PT Primary: 11000VPT Secondary: 110VNomi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1216 0 2
Latest Reply: solutions_iems-

Solved
Arsyad_Azhari
/html/rank_icons/Lieutenant_JG.png Arsyad_Azhari

PM8000 firmware/software cannot startup

Dear All, i have a problem with my PM8000, IT CANNOT STARTUP AFTER I CHANGE THE FIRMWARE VERSION. i follow the attached TVD to generate Harmonic Report from PME software, but the result is My PM8000 be...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4323 0 9
Latest Reply: Arsyad_Azhari

Solved
Arneil_Dalope
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Template Paste Options in ION Setup doesn't pop up

Hello, There is an issue when you paste in a new template, the options below is not popping up anymore and will paste in the templare immediately. Unfortuantely it will wipe out all the settings and ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1500 0 2
Latest Reply: Robert_Lee

sesa249074_brid
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BCPMSCE as a Modbus TCP Gateway

Hi, Do you know if a BCPMSCE may be used as a Modbus TCP Gateway. From the manual/spec it supports both Modbus TCP and Modbus RTU but it's not clear if this can be used as a gateway for slave devices...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1423 0 1
Latest Reply: Tom_Stevenson

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