Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
    • EcoStruxure IT Help Center
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

Important Announcement: Community Back to Full Functionality

Dear Members, we are thrilled to announce that our Community is back to full functionality and that posts publication is now enabled again! We appreciate your patience during the last weeks. Learn more about our Community Guidelines. Thank you, Schneider Electric Community Team.

PM8000 V2.1.0 - Updating to Factory V2.1.0 template if option not selected during .zip upgrade process

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • PM8000 V2.1.0 - Updating to Factory V2.1.0 template if option not selected during .zip upgrade process
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
299
Ramasamy_N
Commander Ramasamy_N Commander
75
DanL
Captain DanL Captain
72
Robert_Lee
Captain Robert_Lee Captain
67
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Metering & Power Quality
Solved
swil
Commander swil
Commander

Posted: ‎2019-07-22 07:18 PM . Last Modified: ‎2019-07-22 07:19 PM

0 Likes
5
559
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2019-07-22 07:18 PM

PM8000 V2.1.0 - Updating to Factory V2.1.0 template if option not selected during .zip upgrade process

Hi, 

 

If the Factory V2.1.0 Template option is not selected during the upgrade process, is there any way to do it at a later time?

It seems that after the upgrade is completed, the upgrade window in ION setup no longer allows for .zip folder upgrade type and the window that offers the V2.1.0 Template (desired screen I can no longer access attached).

 

Failed attempts to get the meter to not display the messy extra modules grouping window include:

* Copy .dcf file from a device that had the correct template

* Copy and rename .cfg file that was displaying as required in designer to config/diagrams/nd

Attachments
Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2019-07-24 11:19 AM

0 Likes
2
548
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2019-07-24 11:19 AM

In the meter, there is no organization of the modules into frameworks, all modules are grouped by type as you would see in ION Setup Advanced configuration. In designer, the .cfg file stores the diagram view. However this information is not reset if the meter's template changes. Designer will do a delta between what is in the .cfg file and what is on the meter. So if the cfg file has the module and currently in folder X, changing the template will not change this to now show in Folder Y in designer. You would have to remove (or delete with backup) the .cfg file for the meter in the nd folder and have designer rebuild it.

L4 Prime for Advanced metering and Utilities

See Answer In Context

Reply
Replies 5
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2019-07-23 09:02 AM

1 Like
4
552
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2019-07-23 09:02 AM

Hello Swil,

 

I am a little confused, are you having trouble with the meter or with designer? That is to say, if not using designer would you be having trouble?

 

Your first question " is there any way to do it at a later time?" direct answer is yes, you would need to have the ,dcf file extracted from the zip folder and placed in a location you can access later with ION Setup.

 

I would be a little careful with copying dcf files from other meters. When possible, try to keep the template aligned to the firmware version. Doing this will ensure you have all features available from the version of firmware.

L4 Prime for Advanced metering and Utilities
Reply
swil
Commander swil
Commander

Posted: ‎2019-07-23 04:56 PM

0 Likes
3
550
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2019-07-23 04:56 PM

Hi Charles,

This is a meter that we use for development, and when opened in designer 100+ modules are jumbled in a grid in the other modules grouping window. This may be a meter question. Should I post the question there?

 

I tried copying the dcf file from a V2.1.0 PM8000 meter that is configured correctly with the correct template (to this V2.1.0 PM8000, seemingly without the template), but it didn't work.

 

Previously I thought the .cfg file controlled the location of modules as they are displayed in Designer. Now I'm not so sure.

 

Just looked in Ion Setup. The default template and template displayed in both meters are the same in the template/save to PC window. This implies that the template has been set to the updated template, although designer still doesn't know where the extra modules should go.

 

 

 

Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2019-07-24 11:19 AM

0 Likes
2
549
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2019-07-24 11:19 AM

In the meter, there is no organization of the modules into frameworks, all modules are grouped by type as you would see in ION Setup Advanced configuration. In designer, the .cfg file stores the diagram view. However this information is not reset if the meter's template changes. Designer will do a delta between what is in the .cfg file and what is on the meter. So if the cfg file has the module and currently in folder X, changing the template will not change this to now show in Folder Y in designer. You would have to remove (or delete with backup) the .cfg file for the meter in the nd folder and have designer rebuild it.

L4 Prime for Advanced metering and Utilities
Reply
swil
Commander swil
Commander

Posted: ‎2019-07-24 04:01 PM

0 Likes
1
544
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2019-07-24 04:01 PM

Thanks Charles.

I deleted the .cfg file and opened meter in designer rebuild it.

 

Funny thing is, designer didn't rebuild a .cfg file and place it in the C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\config\diagrams\nd folder.  There is no File named GroupName.DisplayName[ME-serial].cfg in this folder now. 

 

I can add modules to the meter framework, save in designer and reopen the meter (in designer) to view the new custom framework. 

 

 

Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2019-07-25 09:57 AM

1 Like
0
539
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2019-07-25 09:57 AM

I would search for the meter's serial number, some parts of PME will use system name, others display name.

L4 Prime for Advanced metering and Utilities
Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc