Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

SURT10000XLI - power consumption is needed for battery charge

Hi Everyone, I've tried Google or product documentation, forum but cannot find. Please help to answer: - Can i know how much consumption is needed for battery charge without device? Reason: Beside de...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1671 0 5
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

SUA3000I

hi, have UPS SUA3000I when install it and measure O/P found it 246VAC online , not acceptable for load ,try to sit O/P to 220VAC but still reading 246VAC please advise if main board fault or need to se...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
758 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Question about monitoring Symmetra

Is there any way to monitor a Symmetra SYH4K6RMT using serial or USB similar to a smart-ups using powerchute personal? We are needing to monitor the Symmetra on several linux servers that are not on t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1090 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 3000 RM X very warm, even when off

I've got a Smart-UPS 3000 that has been off for a few months. However, the internal temperature is 92 degrees! My office is pretty cold, and the UPS directly below it (That is in use) is 67 degrees. Th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1549 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart-UPS RT 2200 XL with new batteries and no self-test or runtime ca...

The UPS has 3.5 years. Last week there was a power outage for a few minutes and the UPS acted as if there were no batteries: the computers were turned off ... Before the power came back I did some test...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1022 0 1
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

SURT6000XLI fans speed

Are SURT6000XLI fans supposed to rotate at full speed at all times?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1023 0 3
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Smart-UPS X 3000: Battery Temperature Sensor (Internal Temperature)

I'm getting this Alarms SENSOR TYPE: Battery Temperature | SENSOR TYPE: Temp | Value Too High - 95.0 F. I check the UPS and see this is for the Internal Temperature not the Universal I/O Temp Sens...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5481 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Replaced Battery and Smart UPS 1500 won't turn on

Hi, I have an APC Smart-UPS 1500 - Model; SUA1500I (http://www.apc.com/resource/include/techspec_index.cfm?base_sku=sua1500i&tab=models). The battery required replacement and I've just replaced i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6541 0 10
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SMX 1000i "No battery connected"

Hi, whats wrong with a SMX 1000i which reports "No battery connected" & flashing battery indicator. If line is disconnected, UPS switches and operates on battery (until batteries are depleted). Uti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1896 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS X 3000: which is indicating a "Battery Bus Soft Start Fault"...

Here are the log entries 01/26/2015 08:03:29 System: Web user 'apc' logged in from 156.127.160.1. 01/25/2015 10:40:20 System: NTP update successful. 01/24/2015 10:40:15 System: NTP update succ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4217 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SRT5KXLI, automatic shutdown - no events, but suspect high internal te...

Hi, I've been steadily decreasing the log time, but have not managed to capture an actual alert - the UPS chimes, then sends the shutdown control to Output Group 1 almost immediately. The closest match...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1559 0 9
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 984
    • 985
    • 986
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore