APC UPS Data Center & Enterprise Solutions Forum

Notifications

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

135

112

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic

All
Solved
Unsolved
Unanswered

Solved

BillP

SRT6KXLI

Good Day, i have a SRT6KXLI giving and "connect battery, backup not available" alarm on this UPS, the UPS was unplugged while giving this alarm and the UPS is working fine and when the UPS is plugged...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1202 0 2

Latest Reply: BillP

Solved

Anonymous user

Can I change part of battery cartridge first and the rest later?

I have Smart-UPS 3000 RM XL with 2 ext modules. Display panel has charge led flashing in union but no bad battery indication. Status in web console shows "Batteries discharged" and 3 minutes for runtim...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

918 0 4

Latest Reply: Anonymous user

Solved

Anonymous user

when does a UPS shut off if there are multiple PCNS clients?

Let's say I have two physical servers plugged into a Smart-UPS with a NMC. Both servers have PCNS installed and configured to shut down the UPS after performing a graceful shutdown (in v4.2 Shutdown Se...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1739 0 3

Latest Reply: BillP

Solved

Anonymous user

SRT3000RMXLI onboard LAN & serial not working

Hi I bought a SRT3000RMXLI unit. There seems to be an onboard NIC included (not the optional extra NMC) When i connect the RJ45 outlet to a (100MBit) switch nothing happens: no link, no light I then as...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

3802 0 2

Latest Reply: Anonymous user

Solved

Anonymous user

SMT3000I outlets Replacement

Hello everyone , I need your help two of my SMT3000I outlets (in the picture ) ,had expanded , and the 2 power cords falls easily . I need your advices , should I replace the outlets (if they are re...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

983 0 4

Latest Reply: Anonymous user

Solved

Anonymous user

Powerchute Business Edition won't accept domain for e-mailnotification

I just tried to configure the latest version of the APC PowerChute Business Edition Agent for one of our customers. For whatever reason the E-Mail settings field on the Web-Console checks the length ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

796 0 3

Latest Reply: BillP

Solved

BillP

APC Rack 1000V Smart-UPS won't turn on

I just got a new SUA1000RM2U Smart-UPS from a guy on CL and the item was never used NIB. Now, I brought it home and plugged it in but it did not turn on. I let it charge for about an hour, still did ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

599 0 2

Latest Reply: BillP

Solved

BillP

Smart-UPS 1500 not logging out according to instructions

We have 10 Smart-UPS 1500 units and 2 Smart-UPS 1000 units.They all run the APC agent and are connected to Powerchute Business Edition 8.5 console. The settings for each are : When power fails begin sh...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

494 0 1

Latest Reply: BillP

Solved

bbiandov_apc

It is accurate that APC will NOT cover under contract units which are ...

Hi everyone, It is accurate that APC will NOT cover under contract units which are 10 years old? I have these and I'm told they are no longer eligible for coverage under APC service contract? Model...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1329 0 6

Latest Reply: bbiandov_apc

Solved

Anonymous user

UPS: Compensating for a high input voltage alerts

Hi, We are receiving "UPS: Compensating for a high input voltage" alert emails every 2 minutes for the last 15 hours. The UPS is a Smart UPS X3000. I checked the displapyt and it's showing that the Inp...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1710 0 2

Latest Reply: Anonymous user

Solved

JohnsIsland_apc

VDC or VAC?

Good morning, In the post at http://www.apc.com/us/en/faqs/FA158817/, it mentions VDC. Should it be VAC? Thanks, Jeff

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

741 0 1

Latest Reply: BillP

To The Top!

APC UPS Data Center & Enterprise Solutions Forum

Data Center Certified Associate Exam Development Path

APC UPS Data Center & Enterprise Solutions Forum

Welcome!