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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

LX Intelligence Module Firmware match

I recently replaced the RIM on my Symmetra LX and the tech support person suggested I replace the IM because of mismatching Firmware. The IM was made in 2010 and the RIM in 2016. Is this truly the case...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1000 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Symmetra LX battery packs

Hi there, I have a Symmetra LX with 6 of the power modules but no battery modules came with it. I plan to buy a SYBT5 battery pack, Can I run this UPS with one battery pack? or do I need one battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1034 0 2
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

order to shutdown agent

Hello, With PowerChute network Shutown, it's possible to defined a order for shutdown a agent ? Philippe.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
730 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PDU Product question

Good day all, I have been reviewing the PDUs on the APC site and wanted to know if there is a PDU that is both switched and metered? Any help would be appreciated. Thanks, dcpersad
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
950 0 3
Latest Reply: Anonymous user

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BillP
Administrator BillP Administrator

Battery disconnected = end of life? (after 6 years)

hi there, we have a SUA2200XLI running since 2011 (I'm working in this company since 6 months) and in the past nobody cared about it - it was always running well, so...... Since two days ago the UPS is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2218 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Near Overload

I have a PDU (AP7931) that was powered of two weeks ago. Since it was powered on it has been sending out a near overload alert. No new equipment was added to the PDU since or while it was powered down....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1331 0 3
Latest Reply: BillP

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BillP
Administrator BillP Administrator

SMART-UPS X-3000: Internal Hardware Fault

I am receiving the following message: UPS: In bypass in response to an internal hardware fault. (Code : 0x011B) This initially started after receiving the critical alert yesterday saying, "UPS: The i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3839 0 4
Latest Reply: BillP

BillP
Administrator BillP Administrator

SmartUPS 1000 showing battery disconnected

I arrived to the office this morning to find that my UPS was completely turned off along with everything that was connected to it. I powered on the UPS, and it has the error "Battery Disconnected", ye...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
605 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

Symmetra 48K IP Change

I have just inherited a DC with a Symmetra 48K UPS , I need to change the management IP to a different subnet, that bits fine. The GUI states some changes may need a reboot, I just need to confirm that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
718 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP7721 power supply failure

Hi, I have an AP7721 and I noticed that the +12V power supply has failed however the -12V is still on an o.k. status. What is the reccommened course of action? My building is taking down one leg of pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
792 0 2
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

PowerChute network shutdown and power failure simulation

Hello, I realize the reconfiguration of a Smart-ups 5000 with a management card AP9630 (with sumx 6.4.6) and powerchute network shutdown. I added a test agent and I would like to simulate a power failu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2278 0 1
Latest Reply: BillP

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