Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
138
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Hibernate system _and_ switch off ups

Hi! I use a SUA 1500 I (from 07/2009) which protects my pc and its adjacent hardware (monitors, ...). I am running Powerchute Business Basic v. 7 (as supplied with the UPS). When not using my pc, it is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1019 0 3
Latest Reply: Techie_apc

Solved
Anonymous user
Anonymous user

Smart-UPS Problem

Have a 2 Smart-UPS 1500s that are about 3 weeks old. Last night 1 decided it didn't want to work anymore, I guess. Right now when I turn it on/plug it in there is a steady audible alarm and no lights. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
769 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC Powerchute settings - Confused

I am really starting to get frustrated at APCs approach to the single server user base. The documentation for the single agent power chute versions are incomplete and seemingly error prone (or omitting...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1335 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Is something wrong with my UPS Calibration or with PowerChute software...

Hi, Last friday I've done a calibration of a brand new SUA750XL with one SUA24XLBP attached. I used a 150 watts lamp as the only load and unplugged the UPS from the wall. The power from the batteries l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2020 0 8
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

smart ups 1500 internal electronic checking

hello, I get a refunded smart UPS 1500 and i'm wondering how to check the internal electronics before buying new batteries. (the little tower one) So far when i plug the power on it nothing happens. i'...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
792 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Add power module and battery module to Symmetra LX

I am going to add a power module and battery module to my Symmetra LX. This will take me from a 12kva to a 16kva and will fill up the battery slots. My question, this process is all hot swappable, righ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2583 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Can AP9617 network mgt card be installed without interruption to UPS?

Can AP9617 network mgt card be installed without interruption to UPS? Have like 26 APC 3000 series UPS's and need to install these cards. Can these be "just pushed in" or does the UPS have to be turne...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1375 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS 1500VA self test?

I have a number of 1500VA devices that are reporting they failed the self test via our monitoring tool. When checking the status of these devices via the management card there are no alarms present but...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3075 0 5
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

battery time estimation

Hi, We just bought a UPS system for our 3 servers. 1 x SUA2200XL and 2 x UXABP48. We'd like to know how long this UPS can make our server run. In powerchute it says we could get more than 1000 minutes ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1248 0 4
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

9617 has no MAC address

I've got a 9617 running on a Symmetra RM 6000. I just recently upgraded the firmware and now the mac address shows as 00 00 00 00 00 00. Is the card done or is there a way to get the mac back in it? I ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
735 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

1500va backup time

I have got SUA1500i one week back. When power goes off, within 3 second battery remaining gets down to 75% remaining :(. And I get 1 hour backup at 180W whereas APC website suggests it should be 1.5 ho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
996 0 3
Latest Reply: Techie_apc

  • « Previous
    • 1
    • …
    • 771
    • 772
    • 773
    • …
    • 1072
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore