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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Reattaching power cable and battery inside APC Smart-UPS 5000VA 208V R...

Our unit, APC Smart-UPS 5000VA 208V Rackmount, had it's main battery and back power supply cable removed, a long with other parts - these appear to be the most vital to basic operation as well as the m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1538 0 9
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

DOES SRT5000XLI SUPPORT AP9622 BMS CARD

Hi All, Please let me know if SRT5000XLI SUPPORT AP9622 BMS CARD. Thanks in advance
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
755 0 2
Latest Reply: BillP

Anonymous user
Anonymous user

[FYI] - How to run executable in user session from service session 0

Ladies and Gentleman, I hereby post a solution that will make it possible to run a program in a user session. This might come in handy when you want to interact with your desktop before shutting down y...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4567 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

UPS turned off due to low batery

Hi AllI have a Smart-UPS RT10000 RM XL which this morning shut down & 4 minutes latter started up again.The Log shows:9:00:10 UPS: The output power is turned off due to a low battery9:00:12 UPS:...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1927 0 6
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

AP9630 NMC on Smart-UPS 3000 cannot send emails - Test e-mail failed; ...

This issue is driving me nuts! We've got a number of Smart-UPS ranging from 750 to 15000 with NMC 2's installed (AP9630). They're all using the same configuration for the SMTP alerts so I know they'r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3397 0 3
Latest Reply: BillP

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Anonymous user
Anonymous user

PowerChute putting computer to sleep with no power outage

Hi, I have a new install of Win7 x64 running PowerChute Personal Edition 3.0.2. to manage a Back-UPS ES 600G. The computer is a Lenovo Tiny (not a laptop, no internal battery). The Power Options are ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1626 0 2
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Matrix 5000 faulty battery alert comes and goes constantly in new smar...

It turns out that after a night of charging, a new set of smartcells, I ran a calibration with 46% (normal) and the UPS operates like new!However, 12 hours later I now get...06/01/2013 11:46:52 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1085 0 5
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Matrix 5000 w/2 new smartcells, always says "Discharged Battery: The b...

I have just installed two new Smartcells my MATRIX 5000 UPS.Everything was fine until i ran a runtime calibration.Now i constantly have the alert (red "X") saying:Discharged BatteryThe battery power is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1672 0 9
Latest Reply: BillP

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Anonymous user
Anonymous user

PCNS Virtual Applicance, VMware Tools update not working

After updating to vSphere ESXi 6.5 I tried to update the VMware Tools to 10.1.0 (version supplied with ESXi 6.5), which did not work The automatic VMware Tools update started from the vSphere Web Clien...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2424 0 3
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC UPS ENERGY STAR Compliance Information

Currently, ENERGY STAR only applies to UPS units sold in the USA and Canada. As new models are qualified, they are added to the list referenced below.apc.com - List of ENERGY STAR qualified UPS models
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
533 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

alarm message "bypass not avaible input freq/volt out of range"

hellowe have a smart-ups 15kVA it give me an error message with beepsit display this message "bypass not avaible input freq/volt out of range"in the log history i have this lignes by pass out of range ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2491 0 1
Latest Reply: BillP

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