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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

APC Matrix 5000 EU

Hello, I have an older APC Matrix 5000 (1997) that still works fine. I've replaced a cooling fan in the isolation unit, but that's all. I ran across an EU for sale for a low price and decided to pick i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1465 0 5
Latest Reply: DZelmer

Solved
cain38
cain38

Advice for Rack Cooling Update

So I have a network rack which has 4 fans sitting on top of it inside a sort of shelf fixed to the roof. These 4 fans are powered by a power cable and this are a single speed and extremely loud fan whe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
660 0 1
Latest Reply: Teken

omega1
Crewman omega1

Firmware update for AP8653

Hello, I purchased a number of AP8653 PDU's and they came without being factory reset, so I performed this on all of them. One of them, while seemed to go OK, now is stuck with a blank screen (LCD) a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
654 0 2
Latest Reply: Teken

Solved
Timmm
Crewman Timmm

Smart-UPS 5000 (SUA5000RMT5U) 5 Green leds still blinking after Batter...

Hello, I've just replaced the 4 Batteries on my Smart-UPS 5000 (SUA5000RMT5U) yesterday. Today, after 18 hours of charging, the 5 green leds are still blinking. I did a Self-Test this morning and it pa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1029 0 4
Latest Reply: Timmm

omega1
Crewman omega1

APC PDU AP-8653 Factory Reset

Hello all, Recently bought some 2nd hand AP-8653 PDU's and one of them was not factory reset to defaults, so I am unable to configure it. I have tried the rest button (waited 10 seconds, etc) but that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1054 0 2
Latest Reply: omega1

pdixon
pdixon

Input Frequency and Voltage Alerts

My company has Distilleries in rural locations, and we have power that is apparently not very stable. We have at least 20+ APC UPS's at each site, as well as 300+ in offices around the world. We see co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
687 0 3
Latest Reply: Teken

drosidiv
drosidiv

AP8841 PDU Won't connect to Network

I have two AP8841 PDUs. Neither will recognize being patched into a network port. PDU network interface keeps flashing between amber and green. LCD screen menu in network says 'acquiring DHCP address'....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
418 0 1
Latest Reply: Teken

Solved
danmobile
danmobile

Please help delete UPS from old account

Hello, Please help me delete an UPS from an old account that I cannot acces: ID: 28-29-86-12-D1-0E Product key: 8D-0C90-0346-D4C4
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
523 0 1
Latest Reply: sesa4

dahbar
dahbar

Battery Replacement Issue – QR Code and Serial Number Not Working

Subject: Dear Support Team, I recently encountered an issue with my APC APC SMART-UPS 3000VA LCD RM 2U 230V SMARTCONNECT × 1 that I purchased approximately a year and a half ago. Unfortunately, the ba...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
731 0 3
Latest Reply: Teken

Solved
ynot
ynot

AP9211 Password Reset

I recently purchased a used AP9211 with SN JA0208007251 for my home CCNA study lab. What is the backdoor password for this device? Thanks, in advance.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
378 0 1
Latest Reply: KarimEissa

Solved
David17
David17

Error Code SURTD5000XLT

Hi, I would like to get your help on this small problem, I have an UPS APC SURTD5000XLT with a Battery pack XFMR, I attached you a picture of the error code as well, the thinng is that my technician ch...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
713 0 1
Latest Reply: KarimEissa

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