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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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cloudassistant
cloudassistant

Network Management Card 3 AP9640 Firmware upgrade AP9640 to v3.2.0.8

When attempting to upgrade the firmware on my Network Management Card 3 AP9640, I receive the errors below: - Could not retrieve 'config.ini' from device skipping firmware update for this device, err...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
340 0 1
Latest Reply: Teken

kutscherla
kutscherla /html/rank_icons/SE-Employee.png

Register SMART UPS to SmartConnect without QR code

I want to add my Smart UPS SRTL2K2RM1UNC to Smart Connect. I don't have a QR code on my UPS. I am wondering how I find the product ID and product key? I have the MAC address, which seems to be acceptab...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
422 0 1
Latest Reply: Teken

whoamigr
/html/rank_icons/Crewman.png whoamigr

AP8653 firmware update

Hi, I have a question. I have several AP8653 that I updated to the latest firmware, with some of them upgraded to version v7.1.4 and others individually to v3.1.1.4. All the PDUs are the same model AP8...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1933 0 3
Latest Reply: jeremyhu

herescraig
herescraig

Add Device page broken

When I click on Add Device, I am routed to Smart-UPS™ - Application Error Application Error Sorry, something has gone wrong! Please return to the homepage. If this problem persists, you can visit ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
246 0 0

2025-01-17

IESSysAdmin
/html/rank_icons/Crewman.png IESSysAdmin

Real Latest Firmware For 9641 (Secure NMC Subscription Question)

I have a number of AP9641 on my system. My system is offline so it doesn't connect to the Internet. The "latest" version on the AP9641 is 2.5.3.3. When you load this version it literally says "This is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
991 0 3
Latest Reply: Teken

APC_Customer
/html/rank_icons/Crewman.png APC_Customer

Any negative impact for increasing upper limit?

I have a mix of SMTL1000RM2U and SMTL1500RM3U UPS's. Rated output voltage 120 VAC and Output Upper Limit 127 (default). In normal operating conditions, the UPS' input voltage is 120V to 122V. We recent...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
420 0 3
Latest Reply: Teken

savant
savant

Testing Email Notifications

I just installed a few of these and have setup Email Notifications within the smart connect web portal but I don't see any means of testing the notification to ensure it is working correctly and that m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
355 0 1
Latest Reply: PowerChuteTester

Alirm
Alirm

SURT5000 shutdown after 5 min

I have ups Apc 5kva with card management ap9631 I want to make it shutdown after 5 min if power input off and return to work after power input on how can do this please ?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
258 0 1
Latest Reply: PowerChuteTester

KDrain
/html/rank_icons/Crewman.png KDrain

Fault with SNMP monitoring UPS Network Management Card 3

I have an APC Smart-UPS SRT 5000 which is monitored using SNMPv3 via the UPS Network Management Card 3 using firmware 2.5.3.3. Our monitoring solution is throwing alerts for "Battery lifetime is not ok...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
989 0 7
Latest Reply: KDrain

ElectricAvenue
/html/rank_icons/Crewman.png ElectricAvenue

Firmware for AP8641X629 PDU's

At my current facility I have several switched PDU's, which are AP8641 in many ways but not quite: the full model # is AP8641X629 . There's no mentioning of them on the APC website, I believe they're ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
353 0 1
Latest Reply: ElectricAvenue

IESSysAdmin
/html/rank_icons/Crewman.png IESSysAdmin

APC NMC3 Syslog Events All The Sam

I have turned on Syslog forwarding to our log server. With the latest firmware for my AP9641 at 2.5.3.3 all the events coming to my server show the same entry. "NMC3-HOST su_v2" Where is the rest o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
287 0 0

2025-01-16

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