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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

Device IP Configuration Utility does not find NMC when SNMPv1 doesn't ...

I have been baffled trying to figure out why Device IP Configuration Utility stopped finding devices on the network. I figured it was a routing change on the network. Today, the Device IP Configurati...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2562 0 8
Latest Reply: JohnsIsland_apc

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Anonymous user
Anonymous user

Cannot obtain reading from temperature sensor

Using a Network Management Card 2 with software version 6.4.0 and an AP9335T temperature sensor. The NMC sees the sensor (Status -> Universal I/O -> Port 1 Temp 1) shows green and status normal, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2071 0 3
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Firmware for Old UPS and NMC

Hello, I've been looking for firmware downloads for the AP9617 and SUA1500. These models no longer show up in the list of options for downloads, but I am sure I used to be able to find them. Does any...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1655 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PCNS shutdown for HPE Simplivity Systems

Hi, before the shutdown of a Simplivity host the Omnistack Virtual Controller VM must gracefully shutdown. I do not know if this is included in the pcns procedure. The other way would be a script which...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3100 0 3
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Powerchute PCNS 4.2 after a vCenter upgrade to 6.7

I recently upgraded/migrated from a vCenter 6.5 (Windows) to a vCenter Server Appliance 6.7, and we have been using the Powerchute Network Shutdown Appliance 4.2 since the VMware infrastructure was ins...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1313 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Time to update PCPE

Time to update PCPE. This is a very old app now (2012) and has to be run in compatibility mode for Win7 or less. I'd venture that a lot of people are running Windows 10 (I'm on 1803). The code needs u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
649 0 1
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP9630 SMTP Used to work with firmware 6.2.0, does not with 6.5.6 when...

I have an SMT1000 with firmware "UPS 09.2 (ID18)" and an AP9630 HW Revision 08 running firmware 6.5.6. I have a local SMTP relay to Amazon SES via EXIM 4. The configuration is pretty straightforward (h...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1446 0 11
Latest Reply: BillP

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Anonymous user
Anonymous user

Display a message to inform the user when the computer will shut down

Hello, I am newbie when it comes to PowerChute Network Shutdown and how it works with how I setup my UPS Network Management Card 2, I am hoping someone can help shed some light. I would like to display...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2010 0 12
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

What is the rubber dome on the back of the AP9631?

Hello, I have a number of AP9631 cards that have the rubber dome on the back side of the melt. This dome is opposite the battery. Should I be concerned about the melted rubber? What is the dome for? ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
799 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS Network Management card 2 SMTP failure with O365

Hello, I have a UPS Network Management Card 2 and i'm trying to setup SMTP notifications with O365 but I have been unsuccessful so far. I have tried everything on this microsoft document https://suppor...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6699 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Problem with updating the ap9631 network card

Hi!!! I have a SUA3000RMI2U UPS with network board like this: https://www.apc.com/shop/ru/ru/products/-UPS-Network-Management-Card-2-with-Environmental-Monitoring/P-AP9631 http://www.apc.com/us/en/tool...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1324 0 3
Latest Reply: BillP

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