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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Runtime calibration issue after replacing battery pack

Hi, I have replaced the battery packs on both our UPS' two weeks ago and both of them are having the same problem with runtime being too low. I have tried the manual calibration process of connecting a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
509 0 0

2021-06-30

Solved
AndrewJ_apc
/html/rank_icons/Crewman.png AndrewJ_apc

Low Battery Duration

I have a question about the shutdown configuration settings in UNMC. Low Battery Duration, according to the APC help file "Defines how long the UPS can continue to run on battery power after a low-bat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2356 0 6
Latest Reply: AndrewJ_apc

Solved
Anonymous user
Anonymous user

SU1500RM AVR fail

We've got a strange issue with AVR that failed and then recovered. AVR failure appeared without any reason. We tried to reset interface and power module with CLI and web interface for two days, but it...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1045 0 1
Latest Reply: mitsmith_apc

Solved
Anonymous user
Anonymous user

Smart UPS 2200 - Management Console via Virtual Server

Hi all, I'm new on this forum and have searched for answers on this forum, but I couldn't find the answers I was hoping on. We are rebuilding our server infra with virtual servers, but having some issu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1129 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

How are XL battery packs counted?

I recently came into a cast off Smart-UPS 1000 XL, and some time later, managed to track down a few SUA24XLBP battery boxes to go with it. (These seem to be a lot harder to find, especially at a hobbyi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1647 0 1
Latest Reply: BillP

Solved
JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

SUA1000XL and AP9631 showing run time less than predicted after batter...

I replaced the batteries in a SUA1000XL and the SUA24XLBP and moved the UPS to a new location. The AP9631 shows Load Power of 72.8% watts, 66.3% VA, load current of 5.4 amps and Runtime remaining of 3...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1006 0 1
Latest Reply: JohnsIsland_apc

Anonymous user
Anonymous user

UPS keeps clicking - affecting USB keyboard

I have a 700 series APC power supply, with PowerChute software. I'm in Thailand where no buildings or appliances have a ground wire (this might be a factor?). The 220 supply here fluctuates wildly. It'...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
820 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

SMT2200RM2U showing no AC

A few days ago, I had a battery alarm on one of my SMT2200RM2U, and the device ended up shutting down on me. I went ahead and ordered a new battery for it, and it just arrived this morning. I have in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1248 0 2
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMX3000RM2ULVUNC LCD Display Options

Hi Folks, I have a new-to-me SMX3000RM2ULVUNC about which I have a question. Several of my other UPS systems including an SMT2200, and SMX1000 and an SMX1500RM2U all have the capability to configure t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
760 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Using powerchute business edition with Network management card AP9619

Hi all, I have a SURT6000XLI with an AP9619 network management card, which seems to work, i.e. I can connect to it via telnet, set it up and so on. There are two problems: I cannot connect to web int...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2528 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

Manufacture recommended load testing procedures SMX 1000, 3000 and SUA...

I am looking for the recommended procedures for conducting load testing for the above UPS models. I understand the runtime calibration specified by APC. In my line of work, I have requirements to con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
542 0 0

2021-06-30

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