APC UPS Data Center & Enterprise Solutions Forum

Notifications

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

135

112

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic

All
Solved
Unsolved
Unanswered

Solved

BillP

AP9619 - overtemp poweroff

Hi all,We have a SURT5000XLI with an AP9619 with external temp sensor in a comms room.This particular room has environmental issues, and I would like the UPS to power itself off or drop its load if the...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

725 0 1

Latest Reply: BillP

Solved

Anonymous user

PowerChute Business Edition, v9.1.0 upgrade hangs

Hi All,We bought a new APC UPS around 3 weeks ago and installed PowerChute Windows Agent, Server and Console from the CD provided (v9.0 I believe).Our configuration is as follows:-SUA1500I Smart-UPS, i...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

826 0 2

Latest Reply: Anonymous user

Solved

Anonymous user

stratus server going shutdown frequently

hi friends,goodmorningwe are making use of apc smx1500 RM2U. its giving shutdown command to the stratus server connected to it in random manner, like once in a week or once in 2 weeks, which is quite n...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

681 0 1

Latest Reply: BillP

Solved

Anonymous user

Battery Replacement Date not changing

Angela,I just installed a 9630 in an older SU2200XL (replaced a 9617).I upgraded all the firmware on the 9630 to 6.06 from 5 something. I then noticed that under UPS CONFIGURATION, GENERAL, the last ba...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2939 0 2

Latest Reply: Anonymous user

Solved

Anonymous user

how to prevent apc smx1500rm2u from going to shutdown

hi all, am working in desalination project and we are going through commisioning face of our project we are making use of 7 apc smx 1500 rm2u to support 7 stratus standalone servers.our servers are not...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

594 0 1

Latest Reply: Anonymous user

Solved

Anonymous user

Powerchute software: business or personal

HiI have Back-UPS RS 1500 LCD. Currently, we have personal edition of Powerchute software. Can we switch to business edition? Would it support our UPS?ThxTom

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2076 0 5

Latest Reply: BillP

Solved

Anonymous user

Email Notifications fail after upgrade to v6.0.6

I just finished a batch upgrade of AP9630/31s from 5.1.7 to 6.0.6. After the upgrade I notice I wasn't receiving any email from the UPSs. I guess the upgrade had reset the smtp server settings. I di...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1136 0 8

Latest Reply: Anonymous user

Solved

Anonymous user

Disable Informational Enviromental Emails

Hi everyone, I have a SmartUPS-3000 with the environmental temperature / humidity external sensor plugged into it.My UPS Network Management Card 2 is emailing me two Informational status messages, rela...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

4502 0 5

Latest Reply: BillP

Solved

Anonymous user

Powerchute Conflicted with Firebird Server

Hi Everyone,Please help to solve my problem, i bought APC SC1000i but cannot use its smart features from powerchute. This is the condition :- I connect APC1000i to my rack server with serial port to us...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

661 0 2

Latest Reply: BillP

Anonymous user

Where does PCPE 3.0.2 get it's data from

Hi... first post but long time lurker....I picked up a BackUPS 725ES from a thrift store (no battery of course) for a couple of bucks.Works just fine.Have the RJ50 to USB cable and PCPE installed on Wi...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

619 0 0

2021-07-01

Solved

Anonymous user

AP9631 - E-mail Recipients Max 4

Hello,On our network team, we use e-mail notifications to alert us for issues. I've noticed there is a max of 4 e-mail recipients that can be added, which causes an issue for our team since we have 5 m...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

844 0 1

Latest Reply: BillP

To The Top!

APC UPS Data Center & Enterprise Solutions Forum

Data Center Certified Associate Exam Development Path

APC UPS Data Center & Enterprise Solutions Forum

Welcome!